The assembly of a powerful system; Salems System Limited grows Odoo

Salems Systems Limited is a technical services company offering innovative mechanical and industrial solutions across Kenya. Since 2015, the team has supported businesses by supplying high-quality mechanical equipment and parts, powered by a passion for precision and service.

But behind this smooth operation was a storm of inefficiency. With growing demand, paper-based processes and disconnected systems became more of a bottleneck than a bridge.

Managing inventory across different sales channels was a daily challenge. Stock entries, customer records, and payment reconciliations had to be done manually and often repeated multiple times due to errors or loss of data. QuickBooks and Excel could no longer keep up.

Without a Point of Sale (POS) system, retail transactions required handwritten receipts and manual invoice creation. This mountain of paperwork stole valuable time and left the team chasing basic information rather than focusing on growth.

"We were writing invoices and orders with paper and pens."

Stephen Chomba
Owner of SALEMS

Faced with an unsustainable workflow, Salems turned to Odoo for an integrated, cloud-based solution. What began as a practical move quickly turned into a transformative experience. 

Odoo’s seamless app integrations meant no more duplicate work and no more paper trails. Sales orders automatically triggered inventory updates and purchase orders. POS transactions synced directly with accounting. Suddenly, processes that once took hours became instant.

Since adopting Odoo, Salems has seen significant improvements across their business operations:

• Sales have increased by 38% due to faster, more accurate order handling.
• Reporting efficiency has improved by 70%, thanks to real-time access to financial and operational data.
• Error rates in data entry have dropped dramatically, reducing the time spent on corrections.

And it's not just about numbers, the team reports feeling more in control and better equipped to serve customers.

"It has increased visibility and has brought a culture of proper record keeping"

Stephen Chomba
Owner of SALEMS

It’s not only about change, but it’s a steady growth that feels safe and secure. Salems has found a system that helped them standardize many processes, keeping things simple and making their work much more efficient. Even smaller features like the integrated Documents app streamlined workflows and saved valuable time.

"We now have proper records and verifiable data"

 Stephen Chomba
 Owner

Behind the scenes, a strong support team helped Salems navigate implementation challenges, such as data migration, and ensured they felt confident using the platform from day one. Salems Systems Limited is proof that with the right tools and support, even the most paper-heavy businesses can turn complexity into clarity.