Location/Region: Alberta, CAN
Industry: Metal-framing distribution and fabrication
Apps implemented: Sales, Inventory, Accounting, Invoicing, Manufacturing
Company size: 25-30
Hosting type: Odoo Online
For a company like CTS Industries, operating in the highly demanding oil and gas sector, efficiency and precision are non-negotiable. But when outdated systems slowed down key processes, they sought a more dynamic solution. That’s when Odoo stepped in, revolutionizing their workflow from invoicing to internal communications, and paving the way for a more streamlined operation.
Founded 50 years ago, CTS Industries has established itself as a trusted supplier in Alberta, Canada. Specializing in distribution and fabrication of metal-framing, the company serves a range of industries, with a strong focus on oil and gas.
With a team of 27 employees, CTS Industries takes pride in providing high-quality products and services that meet the stringent requirements of industrial clients. Their operations require seamless coordination between sales, inventory, and financial management, something that their previous system struggled to handle.
"Our system was largely just for accounting. It wasn’t robust enough to manage our full operations."
Challenges Before Odoo: Limited Functionality and Visibility
Before switching to Odoo, CTS Industries relied on an outdated ERP system that lacked the flexibility and depth required for a growing business. While it technically covered the basics, it didn’t offer the visibility or efficiency they needed, nor include any manufacturing management.
Additionally, essential tasks like quoting and invoicing took longer than necessary, leading to inefficiencies across the board. The system lacked real-time data integration, making it difficult to track performance or make informed decisions quickly.
"We had an ERP, but it didn’t give us the same visibility that Odoo does. It did what we needed to do, but not very well."
After exploring other ERP options, CTS Industries discovered Odoo through a simple Google search. Its scalable approach allowed them to tailor the system to their specific needs, offering a more adaptable solution compared to their previous software.
Driving Efficiency With Odoo
Faster quoting and invoicing: What once took several hours is now completed in minutes, reducing turnaround times and improving client satisfaction.
Enhanced visibility: With real-time tracking of inventory and sales, decision-making has become more data-driven and proactive.
Streamlined internal Communication: Thanks to Odoo’s Chatter, team collaboration is more efficient, reducing email reliance and improving response times.
Shop floor data collection: The manufacturing app has transformed how CTS Industries tracks labor, providing unprecedented insight into production efficiency.
Lot tracking: The ability to audit raw materials from receipt through to finished assemblies has strengthened quality control and compliance.
"There’s an increase in efficiency across the board, whether that be invoicing, creating a quote, or tracking sales. Odoo just makes everything more seamless."
CTS Industries found that very few ERP options could handle both Distribution and Manufacturing seamlessly. Most solutions seemed geared toward one or the other, making Odoo’s flexibility a major advantage. Additionally, Odoo’s User Interface is welcoming and much more intuitive than other ERPs on the market, making adoption easier for employees at all levels. The fact that a new version is released annually further demonstrates Odoo’s commitment to continuous improvement and staying ahead of industry needs.
Expanding horizons
While CTS Industries has already implemented most of the Odoo modules they need, they are looking to further optimize their processes. Future integrations include:
CTS Industries’ success with Odoo is a testament to businesses in distribution, fabrication, and industrial sectors achieving operational excellence. By leveraging an integrated, user-friendly ERP solution, companies can improve efficiency, enhance visibility, and stay competitive in their industries.
If your business is facing similar challenges, it could be time to explore how Odoo can transform your operations. Get in touch today and take the first step toward a smarter, more efficient future.
