Skip to content

Complete Customer Service Training
MAHABT

Free and Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
3 students purchased this course

Add to basket or enquire

Overview

Customer Service

Customer Service: The Art of Delightful Engagement

Do you want to start a career in Customer Service or improve your skills in CUSTOMER SERVICE?

With an emphasis on Customer Service legal concepts, Customer Service industry best practices and the underlying expertise, the Customer Service course aimed to provide participants with an in-depth understanding of Customer Service. The Customer Service course is essential for anyone wishing to gain the knowledge and skills to secure a job in the Customer Service sector. You will be more productive at work after completing our Customer Service training. Our Customer Service training will provide the necessary tools to help you become more organised and efficient.

Customer Service Training Certificate

  • This Customer Service Course offers a certificate of completion
  • Customer Service Course Certificate will be available for download once the Customer Service course is completed.

You should enrol on our Customer Service course to gain a comprehensive understanding of Customer Service.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

20
sections
21
lectures
2h 28m
total

Course media

Description

Customer Service

This Customer Service course is ideal for you to learn about Customer Service in detail. The broad Customer Service course covers all aspects of Customer Service, from Customer Service account to Customer Service current practices

This Customer Service course has been broken down into 20 modules that each focus on a different key aspect of Customer Service. The Customer Service course aims to provide learners with knowledge of the Customer Service industry and the skills necessary to advance their careers in the Customer Service sector.

Customer Service: Mastering the Customer Journey

Customer Service Certificate

Upon completing the Customer Service Course, you will receive an instant Customer Service certificate from Reed.

Who is this course for?

Customer Service

Learners with no prior Customer Service knowledge may enrol in this Customer Service course.

Requirements

Customer Service

  • This Customer Service course is open to everyone
  • This Customer Service course has no requirements.

Career path

Customer Service

This CUSTOMER SERVICE training will assist UK residents obtain new jobs in several industries.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Customer service, Sales, Business, Retail
Related searches: Online courses

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.