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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Autumn Flash Sale | 20 Courses (150+ Video Lessons) Exclusive Bundle| Free PDF + Hardcopy Certificate | Lifetime Access
    • New course!
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ★ ★ Mega Discounts! Offer Ending Soon! ★ ★ ★ Free PDF and Hardcopy Certificates | Industry-Recognised Qualification | Student ID Card | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service skills in high demand across the UK, this award open …
    £109

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Flash Sale: 11 Courses Bundle (135+ Premium Topics) | CPD Certified | Free Certificate | Tutor Support | Lifetime Access
    • 60 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    **What's New?** ➥ Latest Update (October 2025) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay afloat in the global market even with great products. …
    Save 2%
    £19 £19.50

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Flash Sale: 11 Courses Bundle (135+ Premium Topics) | CPD Certified | Free Certificate | Tutor Support | Lifetime Access
    • 60 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    **What's New?** ➥ Latest Update (October 2025) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay afloat in the global market even with great products. …
    Save 2%
    £19 £19.50

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Diploma + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 891 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ***Unbeatable Offer – Available Only Today!*** Here’s What’s New: ➥ Updated for July 2025 ➥ Bundle of 3 Courses! ➥4 New Topics Added Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. With …
    Save 34%
    £19 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 405 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    Updated in July 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), a …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Autumn Sales: 10 Courses Bundle (100+ Trending Topics)+ Free Certificate | CPD Certified| Tutor Support| Lifetime Access
    • 10 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business Customer service is a vital aspect of any successful business, and the demand for skilled customer service professionals continues to rise. In the UK, the customer service sector is projected to grow by 8% in t …
    Save 2%
    £19 £19.50

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Training Express Ltd
    10 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam |Lifetime Access
    • 842 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2025] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 9%
    £19 £21

  • Customer Service Diploma Level 3

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Customer Service Diploma Level 3 If you're looking to gain in-depth knowledge of the customer service industry and enhance your professional skills, the Customer Service Diploma Level 3 course from Learning Point is the perfect choice. >> Instant Certificate Download …
    £19

  • Customer Service Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Elevate your professional skills with the Customer Service Level 3 Advanced Diploma , a comprehensive course designed to develop your expertise in delivering exceptional customer service across diverse industries. This course provides a deep dive into the principles, strategies, …
    £19

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 204 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Autumn Sale | 2 Travel Course Bundle | 5 Free Course + PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 169 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly prese …
    £19

  • Customer Service Diploma Level 3

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Customer Service Diploma Level 3 If you're looking to gain in-depth knowledge of the customer service industry and enhance your professional skills, the Customer Service Diploma Level 3 course from Learning Point is the perfect choice. >> Instant Certificate Download …
    £19

  • Customer Service - Level 7 + Communication Skills & Customer Relationship Management (CRM)

    Training Edge
    5 in 1 Bundle | Free 5 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 11.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma Level 7 + Communication Skills & Customer Relationship Management (CRM) 5 Course Bundle | CPD Accredited | Free PDF Certificates | Instant Access | MCQ Exams with Unlimited Retakes Advance your career with this comprehensive 5-in-1 course bundle desig …
    £19

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Autumn Sales: 10 Courses Bundle (100+ Trending Topics)+ Free Certificate | CPD Certified| Tutor Support| Lifetime Access
    • 10 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business Customer service is a vital aspect of any successful business, and the demand for skilled customer service professionals continues to rise. In the UK, the customer service sector is projected to grow by 8% in t …
    Save 2%
    £19 £19.50

  • Customer Relationship Management (CRM) with Customer Service & Retail Management

    Study Hunt
    3 in 1 BUNDLE with 3 PDF Certificates > CPD Certified > Study at Home > Instant & Lifetime Access
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Relationship Management (CRM) with Customer Service & Retail Management 3 CPD Certified Courses Bundle 3 PDF Certificate FREE Customer Relationship Management (CRM) with Customer Service & Retail Management This Customer Relationship Management (CRM) with Custom …
    £22

  • Customer Service Diploma with KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access | Easy Refund
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma with KYC & Email Writing - CPD Certified? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel loy …
    £19

  • Customer Service Advanced Diploma

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 11 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service The Customer Service Advanced Diploma Level 7 course provides a comprehensive understanding of Customer Service principles, strategies, and best practices. This Customer Service course equips learners with the skills to excel in delivering exceptional Customer Se …
    £19

  • Customer Service : Customer Service

    Enlight Academy
    CPD Accredited | FREE PDF Certificate | Instant Access | 100% Pass Rate | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Welcome to the most cutting-edge training on Customer Service : Customer Service ! This comprehensive course is designed to provide you with a good understanding of Customer Service : Customer Service, including the current trends on the subje …
    £21

  • Complete Customer Service Training

    MAHABT
    Free and Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Customer Service: The Art of Delightful Engagement Do you want to start a career in Customer Service or improve your skills in CUSTOMER SERVICE? With an emphasis on Customer Service legal concepts, Customer Service industry best practices and the underlying exper …
    £19

  • Customer Service Certification

    Knowledgera
    5 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most …
    Save 12%
    £29 £33

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service star …
    £19.50

  • Customer Service Excellence - Level 5 - CPD Accredited

    Learndrive
    Level 5 Course with Free Student ID Card and 5 Free Courses for Customer Service - Exam Available
    • 14 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 4%
    £19 £19.99

  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate | 100% Pass Rate| Money Back Guarantee| Tutor Support
    • 11 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £19

  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-rel …
    £19

  • Customer Service Training

    Training Tale
    Special Offer | 2 Free Course | Free Reed Provided PDF Certificate | Instant Access | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer S …
    £19

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 204 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 52 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
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    £19 £19.99

  • Customer Service Certification

    Knowledgera
    5 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most …
    Save 12%
    £29 £33

  • Customer Service Training

    Knowledgera
    3 Courses Bundle*/Updated 2023*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service course have verity of important information about Customer Service. Some of our most popu …
    £19

  • Customer Service: Customer Service Level 6

    Skills Boost
    *CPD Accredited | Free PDF Certificate > 24/7 Tutor Support > No Hidden Fees > 100% Pass Rate > Money Back Guarantee
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Level 6 [2025 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service: Customer Service Level 6 course. Enrol in …
    £19

  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Lifetime Access + Retake: Unlimited
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The term Customer Service refers to communication between the seller and purchaser of a product. Customer support agents facilitate the entire process. Customers' perceptions of a business are heavily influenced by interactions with its employees. For someone to succeed in Custom …
    £19
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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