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Customer service courses

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  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Empower UK Employment Training
    100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access | 04 Courses Bundle
    • Online
    • 4.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 Certificate in Principles of Customer Service - CPD Certified Advance your career with our Level 2 Certificate in Customer Service, designed to enhance your service skills and improve customer interactions. From foundational customer service principles to advanced communi …
    £19

  • Customer Service Diploma Level 2

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • 29 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Special Offer: [ Get Free Lifetime 50% Off with Coupon Code For Next Order ] Want a job where you make a real difference in people's day? Our "Customer Service Diploma Level 2" course will give you the skills to shine when helping customers! You'll learn …
    £19.50

  • Customer Service: How to Reduce Customer Churn and Improve Retention

    Online Training Academy
    CPD approved | 9 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 50 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Are your customers leaving too soon? Learn how to keep them longer with our Customer Service course! This course helps you understand why customers leave and shows you easy ways to make them stay. You’ll learn how to predict customer churn, improve Customer Service, and grow your …
    £19.50

  • Complaints Handling for Customer Care (Customer Service)

    Skills Boost
    CPD Accredited | Free PDF Certificate | Money Back Guarantee | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Complaints Handling for Customer Care (Customer Service) [2025 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service course. Enrol in this Complai …
    £19

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world , mastering Customer Service skills is imperative . This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer co …
    £19

  • Customer Service Course - CPD Accredited

    Skills Boost
    Special Offer | Free PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee | Lifetime Access
    • 10 students
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Course [2025 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this course. Enrol in this Customer Service course now if you're keen to envision yo …
    £19

  • Customer Service at Work: Customer Success

    Learner Ground
    Bite-size Course | Free PDF Certificate | Instant Access for Life | Learn on a Whim | For People in a Hurry
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service at Work: Customer Success course is designed to build a strong foundation in business communication, customer service, and retail support. This course focuses on the strategies and techniques that drive customer satisfaction and long-term success in a competi …
    £21.49

  • Customer Service Training - Managing Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate! 2 Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training - Managing Customer Service Lost in a sea of disgruntled customers? Dive deep into the Six Critical Elements! Chart your journey with the Five Practices of Leadership and navigate towards stellar customer service. Embark on a journey to redefine customer …
    £21

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 30 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £19

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Advisor with Problem Solving Skills Diploma [2025 Updated Course] 14 Day Money Back Guarantee Develop the essential skills to excel in customer-facing roles with our Customer Service Advisor with Problem Solving Skills Diploma . This comprehensive course is desi …
    £19

  • Social Media for Customer Service - CPD Accredited

    Academy for Health & Fitness
    Flash Sale! CPD Certified | 4 On-Demand Topics in 1 | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Limited Time Flash Sale – Don’t Miss Out! ►►► Social Media for Customer Service Admission Gifts ◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Social media handles over 60% of all customer serv …
    £19.99

  • Banking Customer Service Adviser Training

    Online Training Academy
    CPD approved | 9 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 50 CPD Points
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Do you want to become a Customer Service Adviser in a bank? This course is perfect for you! It will teach you how to talk to customers, solve their problems, and understand banking services clearly. The Customer Service Adviser job is very important in the banking world. You wil …
    £19.50

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Customer Service - Course Overview “The customer is always right” is the traditional cliché that is banded about by many people……but is this true? This half day Customer Service course is designed to take an in depth look at the vitally important area of providing an excellent se …
    £300

  • Customer Service Diploma (Level 2 & 3) - CPD Certified

    Skills Boost
    Special Offer | Free PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access | 100% Pass Rate
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma (Level 2 & 3) [2025 Updated Course] 14 Day Money Back Guarantee Enhance your professional skills with our comprehensive Customer Service Diploma (Level 2 & 3) course, designed to prepare you for a successful career in customer-facing roles. This …
    £19

  • Level 1 Award in an Introduction to Customer Service

    Royal Open College
    Autumn Flash Sale | 20 Courses (150+ Video Lessons) Exclusive Bundle| Free PDF + Hardcopy Certificate | Lifetime Access
    • New course!
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ★ ★ Mega Discounts! Offer Ending Soon! ★ ★ ★ Free PDF and Hardcopy Certificates | Industry-Recognised Qualification | Student ID Card | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service skills in high demand across the UK, this award open …
    £109

  • Problem Solving & Customer Service Specialist

    Tyne Academy
    Video & PDF Combined Course | Free PDF Certificate Included | 24/7 Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Problem Solving & Customer Service Specialist course is an in-depth program designed to equip individuals with the critical thinking and interpersonal tools necessary to excel in client-facing and service-oriented roles. This course explores practical methods for addres …
    £22.99

  • Customer Service Training Course

    Princeton X
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service is the backbone of any successful business. This course provides you with the essential skills and strategies to deliver exceptional customer experiences, build strong relationships, and handle challenging situations with confidence. Whether you're new to custome …
    £19

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Boost your career with the Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma , a comprehensive online programme designed to develop your skills in delivering outstanding customer service while mastering compliance requirements like Know Your Custome …
    £19

  • Patient Customer Service

    Care Skills Centre
    10 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcome to the Patient Customer Service course, where we deliver comprehensive knowledge and essential skills to help you excel in this field . Our course is meticulously designed by industry experts to ensure it stays relevant and dynamic, providing you with an enriching lea …
    £19

  • Customer Service Diploma (Level 2 & 3) - CPD Accredited

    Skills Boost
    4 Courses Bundle | Free 4 PDF Certificate | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma (Level 2 & 3) [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Customer Service Diploma (Level 2 & 3) Course Course 01: Customer Service Diploma (Level 2 & 3) Course 02: Sales Management Course Course 03: Complianc …
    £19

  • Customer Service in Hospitality

    METAVERSESKILLS
    Interactive Video Lessons | Free E-Certificate | Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Welcome to the "Customer Service in Hospitality" online course! This comprehensive program is designed to equip you with the skills and knowledge needed to excel in the dynamic and customer-focused world of hospitality. Whether you're just starting your career in the industry or …
    £19

  • Business Management, HR Management & Customer Service Training Level 3 Diploma

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Level 3 Diploma | 24/7 Tutor Support | Money Back Guarantee | 100% Pass Rate
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Business Management, HR Management & Customer Service Training Level 3 Diploma [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Business Management, HR Management & Customer Service Training Level 3 Diploma course Course 01 : Business Management …
    £19

  • Customer Service, Customer Support, And Customer Experience

    Training Edge
    *CPD Accredited | *FREE PDF Certificate | Instant Result Access & Certificate | Expert Tutor Support | Lifetime Access
    • Online
    • 4.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    *** EVERYTHING YOU NEED—ON A BUDGET **** Customer Service, Customer Support, And Customer Experience ***** FREE PDF Certificate ***** Customer Service, Customer Support, and Customer Experience Course – Start Learning Instantly Unlock immediate access to the Customer Service, Cu …
    £19

  • Business Administration & Retail Customer Service Level 4 Diploma - CPD CERTIFIED

    Training Edge
    CPD CERTIFIED | 2 Courses and PDF Certificates | Tutor Support | No Hidden Fees | Assignment Included | Lifetime Access
    • Online
    • 2.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Business Administration & Retail Customer Service - Level 4 Diploma Gain advanced skills in Business Administration and Retail Customer Service with this Level 4 Diploma bundle . Perfect for those aiming to enhance their professional expertise, this self-paced course equ …
    £19

  • Level 2 Certificate in Customer Service

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | Money Back Guarantee | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 Certificate in Customer Service [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 2 Certificate in Customer Service course Course 01 : Level 2 Certificate in Customer Service Course 02 : Retail Management Course Course 03 : HR Management Cou …
    £19
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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