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Intermediate courses in London

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    • 28 enquiries
    • Classroom - South West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    Software development teams have been using techniques such as Scrum, XP (eXtreme Programming), Lean and others for over a decade. Agile Project Management goes beyond these techniques to bring innovation, responsiveness, and quality to projects across the full gamut of human e …
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  • Lean Six Sigma Yellow Belt - London

    Training Deals
    Classroom course including exams
    • 15 enquiries
    • Classroom - South West London
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This course is designed to provide you with the knowledge required to pass the Lean Six Sigma Yellow Belt exam. Lean Six Sigma Yellow Belt is a globally sought-after qualification which indicates the holder is familiar with the principles of Lean Six Sigma and able to work as …
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    • 169 enquiries
    • Classroom - South West London
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    PRINCE2® Foundation training is the base level of the PRINCE2 methodology and will help you to enhance your skills within project management. The training received in the PRINCE2® Foundation course will prepare you for the following exam modules: Module breakdown for each cour …
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  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £49.99
  • Role of the Company Secretary

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • 12 enquiries
    • Classroom - South West London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This course will give you an in-depth introduction to the complexities of the role of company secretary. You will gain the knowledge and skills needed to fulfil your role successfully. You’ll learn how to balance governance and strategic influence between executive management and …
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  • Role of the Managing Director

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • Classroom - South West London
    • 1 day · Full-time
    • Certificate(s) included
    Gain practical knowledge and insights into the role and responsibilities of the managing director with this intensive one-day course. Whether you’re newly appointed or looking to improve your performance, our expert course leaders will share the latest best practice in strategic …
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  • Role of the Company Chair

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • Classroom - South West London
    • 1 day · Full-time
    • Certificate(s) included
    The chair plays an important part in influencing a board’s style, composition, balance and performance. This one-day course offers a unique opportunity to review your role in terms of current legal requirements and best practice. You will gain a fresh perspective, broader knowled …
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  • Aspiring Director course

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • Classroom - South West London
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    This course helps future leaders identify the competencies they have, and the ones they need to progress to board level. Small groups and tailored learning build confidence and provide a practical foundation for making the transition from manager to director. This two day course …
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  • Role of the Non-Executive Director

    Institute of Directors
    IoD open courses cover the essentials needed to successfully steer an organisation.
    • 18 enquiries
    • Classroom - South West London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This one-day course is designed to arm you with practical strategies to build your network, secure an appointment and add value in the boardroom. Gain practical advice from experienced non-executive directors and understand the critical requirements of the role across multiple se …
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  • Level 4 Elite Personal Trainer

    Future Fit Training Limited
    Complete this course to become the best of the best, a highly qualified Personal Trainer
    • 52 enquiries
    • Classroom - Central London
    • 24 months · Part-time or full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Developed and updated by our in-house experts, our courses deliver the most comprehensive training available, going above and beyond the industry standard. With knowledge like how to work with clients with common health conditions – your highly-sought after expertise will maximis …
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    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologiesâ„¢ support individuals in getting organised, staying focused, increasing productivity, opt …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
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    £387 £595
    • 38 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologiesâ„¢ enable receptionists to make a positive and welcoming impression while effectively managi …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologiesâ„¢ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologiesâ„¢ enable individuals to boost productivity, enhance efficiency, develop team member …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    Medical receptionists serve as the frontline representatives of GP practices, private clinics, or hospitals, carrying the crucial responsibility of delivering a patient-centred service. Hamilton Mercer’s Methodologiesâ„¢ equip medical receptionists with the skills to create a warm, …
    £595
    • Classroom - Central London
    • Full-time
    Live chat is the fastest-growing support channel and the most popular form of communication. Hamilton Mercer’s Service Methodologiesâ„¢ equip professionals with the skills to handle live chat interactions effectively, ensuring customer satisfaction, brand consistency, and operation …
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    £387 £595
    • Classroom - Central London
    • Full-time
    We live in a ‘VUCA’ world – one filled with Volatility, Uncertainty, Complexity, and Ambiguity. In such an environment, emotional resilience is essential for boosting both personal well-being and professional success. Hamilton Mercer’s Service Methodologiesâ„¢ provide people with p …
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    £387 £595
    • Classroom - Central London
    • Full-time
    Poor expectation management is a major contributor to workplace stress, customer dissatisfaction, and reduced productivity. Hamilton Mercer’s Service Methodologiesâ„¢ provide professionals with proven strategies to proactively manage customer expectations while building confidence …
    Save 34%
    £387 £595

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