Objective:I am interested to work in challenging environment, where I can positively contribute towards the growth of the organization &
grow as an individual .
Key Skills:Over 5 + years experience in the Field of |Industry standard Server Hardware Configuration |Server Raid Configuration & maintenance| System Administrating in Microsoft windows 2000 & 2003 |Anti virus Management | Hardware Support | Software Installation Support | Patch Implementation | Remote support Etc.
Educational Qualification:B.C.A (Bachelor Of Computer Application)* Technical Qualification:Hardware Networking & MCSE From IIHT.
Work Summary:Duration
Dec 2008 May 2012
Company
Sai Sharan Computers
Position
Customer Support Engineer
May 2012 Till date
One source (Chirag)
Hardware Engineer
From Dec 2008 on wards appointed to Sai Sharan Computers. My duties and responsibilities are as follows: Support Of All HP Produts. Server Hardware Configuration Server Hardware Raid Configuration. Server Troubleshooting Desktop Troubleshooting Notebook Troubleshooting Printer Troubleshooting Wireless Network Configuration.
Backup management of critical servers through (DLT & DAT) Installing, configuring & Administering Microsoft Windows Server 2000 & 2003 Monitoring of network performance and taking steps, as necessary Application installations, Maintenance, Anti virus loading etc. Attending Network Calls, which includes Windows Server/Cabling/IO/Switch. Vendor Management. Remote trouble shooting . Making Inventory of hardware and software.
My duties and responsibilities was in one source Computers from May 2012
User ID creation and Groups management. Installation, Configuration, Troubleshooting of Microsoft Sql Server. Installation, Configuration, Troubleshooting of Microsoft Visual Source Safe (VSS) Troubleshooting OS and network connectivity problems. Active Directory Management, Group Policy, Delegation, Account Creation, Etc. Attending & Resolving the all Desktop related problems. Installation, Configuration, Troubleshooting of DNS, DHCP, Managing Users, TCP/IP Networking Managing server hardware and software problems. Managing Incident report and root cause analysis Patch Management of all servers. Backup management of critical servers through (DLT & DAT) Moving backup to offshore location Installation administration of Lotus Domino Servers. Troubleshooting the Thin clients. Maintaining Symantec Anti virus Corporate Edition systems to make Network free from any types of virus attacks. Attending Network Calls, which includes Windows Server/Cabling/IO/Switch .
Technical Skills: Operating System: Microsoft Windows 2000, XP Professional, Windows 7, Windows 2000 & 2003 Server, Linux.. Hardware: Server Troubleshooting, System Assembling, Installation of Operating Systems & Software Packages,
Software & Hardware Troubleshooting.
Networking: Microsoft Platform
Installing, Configuring & Administering Microsoft Xp Professional as per user requirement. Managing & Maintaining Microsoft Windows 2003 Server Environment as Users & Groups, Access Control Lists & Access Control Entries (Files & Folders NTFS Permission), Backup & Recovery, Raid Configuration, Routing & Remote Access, Terminal Services. Installing, Configuring & Administering Microsoft Windows Sever 2000 & 2003 Network Infrastructure as Domain Controllers, Active Directory Services, Domain Host Configuring Protocol, Domain Naming System, Internet Information Services, Proxy Servers & Other Services.