Shiela Mae B.
Gaviola
Mobile Number: +639105586817 Email Address: [email protected]
CA&!!& "B'!CTI(!
To build a long-term areer in a !osition "#ere m$ !assion and e%!erien e a &uired "ill be utili'ed "it# o!!ortunities (or areer gro"t# and to )ee! u! "it# t#e utting edge o( t#e te #nologies*
!MPL"#M!$T %IST"&#
+osition: ,uration: 0om!an$: 0om!an$ 3ndustr$: Address: Private Communications Teacher -ebruar$ .01. / !resent T1+A2 Mining 0om!an$ Taganito4 5urigao 0it$4 +#ili!!ines
,uties and 6es!onsibilities: 0ondu ts assessment o( student t#roug# inter7ie" and tests* ,esigns !ros!e tus or !rogram !er student le7el 8basi 4 intermediate4 ad7an e9 :ee!s re ord o( dail$ e7aluation and lass "it# student ,esigns tests and e%ams* 1andles lass using intera ti7e and ontest-based instru tion*
+osition: ,uration: 0om!an$: 0om!an$ 3ndustr$: Address: ,e!artment:
Customer Service/Technical Agent August .011 / ,e ember .011 Streams Global Services, Inc. ;usiness +ro ess <utsour ing 0ebu 0it$4 +#ili!!ines <!erations
,uties and 6es!onsibilities: Ans"er alls in a !rom!tl$ manner and treating ustomers (airl$= a7oiding dis rimination in all t$!es* Addressing ustomer>s on erns b$ !ro7iding om!lete4 om!liant and a urate in(ormation* -ollo"ing all t#e !oli ies and !ro edures issued b$ t#e management to ensure good ustomer>s e%!erien e* Maintaining good s #edule ad#eren e and good !er(orman e* Ans"er ustomer?s &uestions about t#e !rodu t* Assists on (i%ing te #ni al !roblems o( t#e !rodu t 8e*g* internet4 !#one9 Ta)es notes o( all !ro eedings 3ntrodu es ne" !rodu t o((ers Ans"er inbound alls and ma)e outbound alls
+osition: ,uration: 0om!an$: 0om!an$ 3ndustr$: Address: ,e!artment:
Legislative Staff @ul$ .010 / @ul$ .011 Ba ugan Cit Local Government 2o al Ao7ernment ;a$ugan 0it$4 +#ili!!ines 2egislati7e ,e!artment
,uties and 6es!onsibilities: ,ra(ts and edits resolution and ordinan e* <rgani'e !ubli it$ o( ne" la"s !assed 8e*g* Ne"s!a!er !ubli it$4 mass on(eren e4 !ostings9 A ts as se retar$ during legislati7e sessions* Brites minutes and Cournals*
A ts as <30 in manager?s absen e 8undersigns Cournals and la"s9* +re!ares meeting agenda and !o"er !oint !resentation* :ee! re ords in 55 s$stem* ,o )et ne" la"s and ordinan es (rom !assing to a!!ro7al* Entertain "al)-in lients and o((i ials as)ing (or !ubli re ords* Ans"ers !#one alls*
C!&TI)ICAT!S A$* T&AI$I$GS
Certificate of !ligibilit A!ril .010 Legislative Training for Secretaries Mar # .011
AC%I!(!M!$TS
0um 2aude 85D .009-.0119 ;est Endergraduate T#esis
!*+CATI"$AL BAC,G&"+$*
Edu ation 2e7el: Edu ation -ield: 0ourse: 5 #oolFEni7ersit$: Address: Edu ation 2e7el: Edu ation -ield: 0ourse: 5 #oolFEni7ersit$: Address: Edu ation 2e7el: 5 #oolFEni7ersit$: Address: Edu ation 2e7el: 5 #oolFEni7ersit$: Address: +ost Araduate Master>s ,egree Public A-ministration 5t* +aul Eni7ersit$ 5urigao 0it$4 +#ili!!ines 0ollege ,egree ;a #elor o( Arts Ma.or in !nglish Mindanao 5tate Eni7ersit$-3ligan 3nstitute o( Te #nolog$ 3ligan 0it$4 2anao ,el Norte4 +#ili!!ines 5e ondar$ ;a$ugan National 0om!re#ensi7e 1ig# 5 #ool ;a$ugan 0it$4 Agusan del 5ur4 +#ili!!ines Elementar$ ;a$ugan 0entral Elementar$ 5 #ool ;a$ugan 0it$4 Agusan del 5ur4 +#ili!!ines
SP!CIAL S,ILLS/ I$T!&!STS
+ro(i ient in maCor rele7ant om!uter a!!li ations li)e M5 Bord4 M5 E% el4 +o"er+oint +resentation +ro(i ient in "ritten and 7erbal Englis# and is a!able o( s!ea)ing in (ront o( large ro"ds 6esear # 8"it# on entrations in Ne"s and E7ents and 0urrent A((airs9
P!&S"$AL *!TAILS
Age: ,ate o( ;irt#: Aender: 0i7il 5tatus: 1eig#t: .G . 5e!tember 1989 -emale 5ingle G>11>>
Beig#t: Nationalit$: 6eligion:
8. lbs -ili!ino ;ible ;a!tist 0#ristian
&!)!&!$C!
Masahisa Mi a/a0a Ad7iser (or Administration Taganito 1+A2 Ni )el 0or!* 0la7er4 5urigao 0it$4 +#ili!!ines +6391758G8916 Ms. )atima 'o Almare1 Ad7iser4 A; Englis# M5E-3ligan 3nstitute o( Te #nolog$ 3ligan 0it$4 +#ili!!ines +63915G033G73 (enus Parmisana, M.A. T#esis Ad7iser M5E-3ligan 3nstitute o( Te #nolog$ 3ligan 0it$4 +#ili!!ines +6393.3166G59 I possess a positive outlook with the willingness to work above and beyond the call of duty.
