Supporting Processes

Scheduling

Document & Record Control

Internal Audit/Corrective Action
Management Review/Planning
Sales

Information Technology
Non-Conforming Products
H.R. - Training & Development
Shipping
Production

Calibration
Purchasing
Receiving

Maintenance
Processes / Clauses No.
QMS Audit Plan & Schedule

IT Mng.
Top Mngs.
Plant Mng.
Sales Mng.

Lead Shipper

Personnel Mng.
Purchasing Mng.
Stock Supervisor

Quality Control Mng.

Quality Control Mng.
Quality Control Mng.
Quality Control Mng.
Maintenance Supervisor
Production Control Mng.
4

Context of the Organizaton

x
Understanding the organization and its context
Understanding the needs and expectations of interested

x
x

parties
Determining the scope of the quality management
x system

x
x
x
x
x
x
x
x
x
x
x
x
x
x

Quality management system and its processes

4.1 4.2 4.3 4.4
5

Leadership
Leadership and commitment: General and customer

x
x
x
x
x
x
x
x
x
x
x
x
x
x

focus

x
x
x
x
x
x
x
x
x
x
x
x
x
x

Policy: Establishing and communicating

x
x
x
x
x
x
x
x
x
x
x
x
x

Organizational roles, responsibilities and authorities

5.1 5.2 5.3
6

Planning
x
x
x
x
x
x
x
x
x
x
x
x
x
x

Actions to address risks and opportunities

x
x
x
x
x
x
x
x
x
x
x

Quality objectives and planning to achieve them

x
x
x
x
x
x
x

Planning of changes
6.1 6.2 6.3
7

Support
x
x
x
x
x
x
x
x
x
x
x

Resources
x
x
x
x
x
x
x
x
x
x

Competence
x
x
x
x
x
x
x
x
x
x
x

Awareness
x
x
x
x
x
x
x
x
x

Communication
x
x
x
x
x
x
x
x
x
x
x
x
x
x

Documented information
7.1 7.2 7.3 7.4 7.5
8

Operaton
x
x
x
x
x
x
x
x
x
x
x
x

Operational planning and control

x
x
x
x
x
x
x
x
x
x

Requirements for products and services

Exclusion for this clause - design

Control of externally provided processes, products and
x
x
x

services
x
x

Production and service provision

x
x

Release of products and services

x
x
x

Control of nonconforming outputs

8.1 8.2 8.3 8.4 8.5 8.6 8.7
9

Performance evaluaton
x
x
x
x

Monitoring, measuring, analysis and evaluation

x

Internal audit
x

Management Review
9.1 9.2 9.3

Improvement
10

x
x

General
10.1

x
x
x
x
x
x
x

Nonconformity and corrective action

10.2

x
x
x
x
x
x
x
x
x

Continual improvement
10.3

x
x
x
x
x
x
x
x
x
x
x
Year 1

x
x
x
x
x
x
x
x
x
x
x
Year 2

x
x
x
x
x
x
x
x
x
x
x
Year 3
4 Year Audit Plan

x
x
x
x
x
x
x
x
x
x
x
Year 4