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Communication Skills Review

This document provides a review of communication skills, including: 1) Choosing the best word to complete sentences about being an articulate speaker, being succinct with time, being coherent in a presentation, being persuasive, and engaging an audience. 2) Using phrases to repair communication breakdowns, such as asking someone to slow down, speak up, or give more details if something is unclear. 3) Providing situations where each repair phrase would be appropriate, like if the other speaker is going too fast, speaking too quietly, or needs to pause for clarification.

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Tamara Toledo
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248 views2 pages

Communication Skills Review

This document provides a review of communication skills, including: 1) Choosing the best word to complete sentences about being an articulate speaker, being succinct with time, being coherent in a presentation, being persuasive, and engaging an audience. 2) Using phrases to repair communication breakdowns, such as asking someone to slow down, speak up, or give more details if something is unclear. 3) Providing situations where each repair phrase would be appropriate, like if the other speaker is going too fast, speaking too quietly, or needs to pause for clarification.

Uploaded by

Tamara Toledo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Market Leader, Upper-Intermediate

Unit 1 Communication: Review

1. Choose the best word to complete each sentence.


1 Liam is a very articulate /responsive speaker. He expresses his ideas clearly and
effectively.
2 Your talk is limited to 10 minutes, so you need to be eloquent /succinct.
3 I'm afraid I still don't know much about the launch. The Marketing Manager gave a
presentation about it, but he wasn't very hesitant / coherent. I don't think he was
prepared.
4 I've asked Elise to attend the meeting. She's very persuasive /coherent, and I think she can
get a good deal for us.
5 Not all politicians are fluent I eloquent. Some even have their speech written and then
read from an auto-cue.
6 Speakers can explain /engage the audience by telling interesting personal stories and
by making eye contact.
7 You have to concentrate and listen /explain to the questions the audience asks.

2. You can use these phrases to repair communication breakdown. Put each phrase in the
correct situation:
Can you slow down a little? What does “kudos” mean?

Could you please speak up? I'm not sure what you mean.

Did you say 18% or 80%? Could you give me some more

details, please?

It's a terrible connection. Let me call you back in 10 minutes.

Could you hold on a sec? I need to get a pen

Situation What we can say

Someone is speaking too fast

Someone is speaking too quietly

You need the other speaker


to
pause
You didn't understand a word

You don't understand the


idea/
proposal generally
You are not sure you
heard
properly
You need further info

Bad line

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