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Unified Communication PBX: Yeastar Technology Co., LTD

BizPBX is a unified communications PBX system that integrates voice, video, data and mobile applications into a single platform to improve communication efficiency within an organization. It aims to increase communication efficiency, save on call costs, improve corporate image and customer satisfaction, and strengthen internal management. BizPBX provides features like presence, click-to-call directories, conferencing, internal IM and email to streamline communication and collaboration for SMBs and large enterprises.

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Jyoti Shrestha
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0% found this document useful (0 votes)
97 views38 pages

Unified Communication PBX: Yeastar Technology Co., LTD

BizPBX is a unified communications PBX system that integrates voice, video, data and mobile applications into a single platform to improve communication efficiency within an organization. It aims to increase communication efficiency, save on call costs, improve corporate image and customer satisfaction, and strengthen internal management. BizPBX provides features like presence, click-to-call directories, conferencing, internal IM and email to streamline communication and collaboration for SMBs and large enterprises.

Uploaded by

Jyoti Shrestha
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPS, PDF, TXT or read online on Scribd

Unified Communication PBX

Yeastar Technology Co., Ltd.


BizPBX overview

1. BizPBX is the 3rd Generation PBX System

PBX IP PBX UC PBX

1st Generation 2nd Generation 3rd Generation


Unified communication , achieved
Legacy PABX, realized Digitized PBX, still realized integration of multiple mainstream
voice function only voice function only but created service like SIP, PSTN and Skype, in
conditions to make voice which voice has become an integral
manageable part.

Telephone Telephone Telephone Instant Messenger

Auto Attendant Auto Attendant E-mail System

Call conference Call Conference *SMS

Customer File Fax


BizPBX overview

2. BizPBX is a simplified & all-in-one UC System


Unified
Messaging Server

E-mail Server
All in one

Simplified

Easy-to-use
PBX

Exchange Server

Fire Wall &


Client Access Edge Server Applicable to SMBs
Server

Applicable to large
enterprise
BizPBX overview

3. BizPBX is an integrated communication system


Integration - Reducing the total cost of ownership (OTC)

Conference Server Record Server


Phone System

*SMS
( Short Message Internal Email Server
Server )

Internal IM Server
*File Server

Fax Server
BizPBX overview
BizPBX – Unified Communication PBX

BizPBX Overview

BizPBX Goals
BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version


Increase Communication Efficiency

1. User/Extension status visible

User is offline

User is online

User is busy

User transferred incoming call

Extension is unregistered or unusable

Extension is idle

Extension is ringing

Extension is busy

Call on hold by extension


Increase Communication Efficiency

2. Internal Directory at a glance & Click-to-call

Click to call Click to call


phone Skype ID
number
Increase Communication Efficiency

3. Customer directory at a glance, ready for search, click-to-call

Easy to
search
Increase Communication Efficiency

4. Initiate a conference call at any time, easy-to-use

Conference
Increase Communication Efficiency

5. Internal IM — transmission in LAN & real-time arrival ( no Internet required )

Some times you need to send text


during a call communication.

Do you have the OK, sent out


number and address
for Mr. Zhang?
Please tell me, or
send by IM.
Increase Communication Efficiency

6. Internal Email — transmission in LAN & real time arrival


Increase Communication Efficiency

7. Work at home — same as work in company office

Remote Office Company Internal


Increase Communication Efficiency

*8. Remote assistance for computer operation

Here my Word has some


OK! difficulties. Please help me
through BizPBX remote
Desktop of assistance
user A

User B

User A
Increase Communication Efficiency

9. Caller file bomb display, be prepared before answering a call


Increase Communication Efficiency

10. Call history available for search and push to call back

Click to
call back

Incoming call

Outgoing call

Missed
call

Pickup call
Increase Communication Efficiency

11. Call forward – no more missed calls

Extension mobile

Description :
It allows an incoming call to be redirected to a number where the desired called party is situated,
for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.
Increase Communication Efficiency

12. Voicemail & Review are visible

The extension you


dialed is unavailable.
Please leave a message
after the beep.

Auto Attendant
Increase Communication Efficiency

13. Retroactive recording to hold back important calls

My mobile number is
1596028xxxx and address is
I noted down!
Lotus building Jiahe Road.
Would you care to write down?

User
Click here, user can
retroactive record A client
forward one minute
conversation
Increase Communication Efficiency

*14. Quick-edit and send short messages from BizPBX Client


BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version


Save on Call Costs

1. Call via VoIP/Skype


Save on Call Costs

Cost-benefits Analysis :
Spare Rate of
Type Rate of Total Real Expense
Each Part
Local calls rate of all branch
30% 80% 6%
offices in this corporation

Direct calls rate between all


35% 100% 0%
branch offices in this corporation

Long-distance calls rate from an


15% 80% 3%
office to the city of another office

Long-distance call rates of all


20% 80% 4%
branch offices
Saved up 13% of
Total
original call cost

For example, an corporation always spend about USD10000 per month,


If install the BizPBX system, the cost rate will be 10000 x 13% =$1300,
BizPBX can help the corporation to save up about $8700 dollars a month.
Save on Call Costs

2. Calls among branches can be free


Save on Call Costs

3. Travel staff can access into BizPBX remotely to make free calls

travel staff company


BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version


Improve Corporate Image & Degree of Satisfaction

1. Increasing call-in mode that provide free web call-me as an option


Improve Corporate Image & Degree of Satisfaction

2. Powerful IVR customizable function to foster a good company image

Welcome to Welcome…
xxx …
company……

IVR1 IVR2 IVR3 IVR4 IVR5


Improve Corporate Image & Degree of Satisfaction

3. Ring group allows calls to be answered as soon as possible

When someone calls in, all extensions in this group will be ringing and calls
can be handled instantly.
Improve Corporate Image & Degree of Satisfaction

4. Send and receive fax in real-time to show the high efficiency

I’m going to give


you a fax tone! I have a fax for you, please
tell me your fax number.

User

User can receive


the fax directly Customer
after pressed this
‘receive’ button.
BizPBX Goals

Increase communication efficiency

Save on call costs

Improve corporate image & degree of satisfaction

Strengthen internal management

Functions with * mark will be realized on next version


Strengthen Internal Management

1. Auto Recording for all phone calls or designated ext.’s calls


Strengthen Internal Management

2. Call record keep for future reference


Strengthen Internal Management

3. Retain fax files


Strengthen Internal Management

*4. Network disk management for data security and backup


Strengthen Internal Management

*5. computer desktop monitoring

Desktop of
marked man

marked man
surveillant
Thanks

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