Unified Communication PBX
Yeastar Technology Co., Ltd.
BizPBX overview
1. BizPBX is the 3rd Generation PBX System
PBX IP PBX UC PBX
1st Generation 2nd Generation 3rd Generation
Unified communication , achieved
Legacy PABX, realized Digitized PBX, still realized integration of multiple mainstream
voice function only voice function only but created service like SIP, PSTN and Skype, in
conditions to make voice which voice has become an integral
manageable part.
Telephone Telephone Telephone Instant Messenger
Auto Attendant Auto Attendant E-mail System
Call conference Call Conference *SMS
Customer File Fax
BizPBX overview
2. BizPBX is a simplified & all-in-one UC System
Unified
Messaging Server
E-mail Server
All in one
Simplified
Easy-to-use
PBX
Exchange Server
Fire Wall &
Client Access Edge Server Applicable to SMBs
Server
Applicable to large
enterprise
BizPBX overview
3. BizPBX is an integrated communication system
Integration - Reducing the total cost of ownership (OTC)
Conference Server Record Server
Phone System
*SMS
( Short Message Internal Email Server
Server )
Internal IM Server
*File Server
Fax Server
BizPBX overview
BizPBX – Unified Communication PBX
BizPBX Overview
BizPBX Goals
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
Increase Communication Efficiency
1. User/Extension status visible
User is offline
User is online
User is busy
User transferred incoming call
Extension is unregistered or unusable
Extension is idle
Extension is ringing
Extension is busy
Call on hold by extension
Increase Communication Efficiency
2. Internal Directory at a glance & Click-to-call
Click to call Click to call
phone Skype ID
number
Increase Communication Efficiency
3. Customer directory at a glance, ready for search, click-to-call
Easy to
search
Increase Communication Efficiency
4. Initiate a conference call at any time, easy-to-use
Conference
Increase Communication Efficiency
5. Internal IM — transmission in LAN & real-time arrival ( no Internet required )
Some times you need to send text
during a call communication.
Do you have the OK, sent out
number and address
for Mr. Zhang?
Please tell me, or
send by IM.
Increase Communication Efficiency
6. Internal Email — transmission in LAN & real time arrival
Increase Communication Efficiency
7. Work at home — same as work in company office
Remote Office Company Internal
Increase Communication Efficiency
*8. Remote assistance for computer operation
Here my Word has some
OK! difficulties. Please help me
through BizPBX remote
Desktop of assistance
user A
User B
User A
Increase Communication Efficiency
9. Caller file bomb display, be prepared before answering a call
Increase Communication Efficiency
10. Call history available for search and push to call back
Click to
call back
Incoming call
Outgoing call
Missed
call
Pickup call
Increase Communication Efficiency
11. Call forward – no more missed calls
Extension mobile
Description :
It allows an incoming call to be redirected to a number where the desired called party is situated,
for example to the Skype Wi-Fi mobile, telephone number, receptionist and mobile telephone.
Increase Communication Efficiency
12. Voicemail & Review are visible
The extension you
dialed is unavailable.
Please leave a message
after the beep.
Auto Attendant
Increase Communication Efficiency
13. Retroactive recording to hold back important calls
My mobile number is
1596028xxxx and address is
I noted down!
Lotus building Jiahe Road.
Would you care to write down?
User
Click here, user can
retroactive record A client
forward one minute
conversation
Increase Communication Efficiency
*14. Quick-edit and send short messages from BizPBX Client
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
Save on Call Costs
1. Call via VoIP/Skype
Save on Call Costs
Cost-benefits Analysis :
Spare Rate of
Type Rate of Total Real Expense
Each Part
Local calls rate of all branch
30% 80% 6%
offices in this corporation
Direct calls rate between all
35% 100% 0%
branch offices in this corporation
Long-distance calls rate from an
15% 80% 3%
office to the city of another office
Long-distance call rates of all
20% 80% 4%
branch offices
Saved up 13% of
Total
original call cost
For example, an corporation always spend about USD10000 per month,
If install the BizPBX system, the cost rate will be 10000 x 13% =$1300,
BizPBX can help the corporation to save up about $8700 dollars a month.
Save on Call Costs
2. Calls among branches can be free
Save on Call Costs
3. Travel staff can access into BizPBX remotely to make free calls
travel staff company
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
Improve Corporate Image & Degree of Satisfaction
1. Increasing call-in mode that provide free web call-me as an option
Improve Corporate Image & Degree of Satisfaction
2. Powerful IVR customizable function to foster a good company image
Welcome to Welcome…
xxx …
company……
IVR1 IVR2 IVR3 IVR4 IVR5
Improve Corporate Image & Degree of Satisfaction
3. Ring group allows calls to be answered as soon as possible
When someone calls in, all extensions in this group will be ringing and calls
can be handled instantly.
Improve Corporate Image & Degree of Satisfaction
4. Send and receive fax in real-time to show the high efficiency
I’m going to give
you a fax tone! I have a fax for you, please
tell me your fax number.
User
User can receive
the fax directly Customer
after pressed this
‘receive’ button.
BizPBX Goals
Increase communication efficiency
Save on call costs
Improve corporate image & degree of satisfaction
Strengthen internal management
Functions with * mark will be realized on next version
Strengthen Internal Management
1. Auto Recording for all phone calls or designated ext.’s calls
Strengthen Internal Management
2. Call record keep for future reference
Strengthen Internal Management
3. Retain fax files
Strengthen Internal Management
*4. Network disk management for data security and backup
Strengthen Internal Management
*5. computer desktop monitoring
Desktop of
marked man
marked man
surveillant
Thanks