ZIMBABWE

MINISTRY OF HIGHER AND TERTIARY EDUCATION,

SCIENCE AND TECHNOLOGY DEVELOPMENT

HIGHER EDUCATION EXAMINATIONS COUNCIL

2020

REGULATIONS AND SYLLABUS FOR

NATIONAL FOUNDATION CERTIFICATE

IN

COMPUTER OPERATIONS AND PACKAGES

Course Code: 115/20/CO/0

Implementation Year: 2020

NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

1. PREAMBLE

The course is designed to produce an assistant data capture clerk with knowledge, skills
and attitudes required in Information Technology. The total duration of the course is 300
hours for all modes of study. Entry qualification into the course will be a minimum of two
(2) years in secondary school education. At secondary schools, the course will be covered
in two years and will run concurrently with other secondary school subjects, which are
being offered in the school. Assessment is through continuous assessment, and written
examination. The course will consider gender mainstreaming, sustainable development,
physical challenges, health dispositions, and the intersections between race, class and
culture.

2. CONSULTATIONS YEAR

National Manpower Advisory Council (NAMACO) 2020

Ministry of Primary and Secondary Education: 2020
Prince Edward School
St. Mary’s High School
Glenview High 1 High School
Ngezi Barracks High School
Ministry of ICT Postal and Courier Services 2020
Zimbabwe Schools Examinations Council (ZIMSEC) 2020
Curriculum Development Unit 2020

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

PART I: REGULATIONS

1. TITLE AND LEVEL OF AWARD

National Foundation Certificate in Computer Operations and Packages

2. AIM OF THE COURSE

The course is designed to develop a data capture clerk with the basic knowledge, skills and
attitudes required in using the computer to record, process, retrieve and communicate
information.

3. LEARNING OUTCOME

By the end of the course students should be able to manipulate application packages to
record, process, retrieve and communicate information.

4. COURSE STRUCTURE

SUBJECT CODE DURATION

Computer Operations and Packages 115/20/S01 300 hours

5. COURSE DURATION

300 hours

6. ENTRY REQUIREMENTS

A minimum of Two (2) years secondary education.

7. MODE OF STUDY

The mode of study shall be:

− Full-time - 300 hours

− Part-time - 300 hours
− Block release - 300 hours
− Open Distance Learning (ODL) - 300 hours

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 NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

8. ASSESSMENT SCHEME

SUBJECT AND CODE MODE OF ASSESSMENT

EXAMINATIONS CONTINUOUS WEIGHTING
40% ASSESSMENT
60%
Computer Operations and Theory Paper: A minimum of : 100%
2 hours − 2 Practical assignments
Packages
(Weighted 20%) (30%)
115/20/S01 Practical Paper: − 2 Theory assignments
3 hours (20%)
(Weighted 20%) − 2 Tests (10%)

9. GRADING

0 to 49% - Fail
50% to 59% - Pass
60% to 79% - Credit
80% and above - Distinction

10. CONDITIONS OF AWARD

10.1 Non submission of required coursework will result in the candidate being deferred.

10.2 A student must pass both coursework and examination to be awarded a pass.

10.3 A candidate must pass the subject to be awarded a National Foundation Certificate
in Computer Operations and Packages

11. RE-WRITES

11.1 A candidate should pass the continuous assessment to qualify for a rewrite
11.2 All re-writes should pass on performance in the examination and maximum grading
will be a pass
11.3 A candidate is given no time limit in which to rewrite the failed subject
11.4 Re-writes should conform to current course structure
11.5 There is no aggregation for rewrites
11.6 If a candidate fails continuous assessment he/she repeats the subject

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

12. EXEMPTIONS

12.1 There are no exemptions at this level

13. IRREGULAR PRACTICES

13.1 Cheating in continuous assessment and or examinations will result in
disqualification from the whole course. The candidate will be suspended for two
years from undertaking any HEXCO course.

13.2 The penalty for plagiarism shall be as in 13.1

14. RESOURCES

14.1 Lecturer qualification

The minimum qualification for a teacher is at least a National Certificate in

Information Technology OR equivalent, with a teaching qualification, plus at least
two years post qualification experience.

14.2 Facilities, Tools And Equipment (a class of 20)

For an institution to successfully implement this NFC programme, the under listed
minimum infrastructure and equipment will need to be in place:-

▪ A minimum of 10 Computers
▪ 1 secured classroom
▪ Classroom Furniture
o Desks
o Chairs
▪ Cabinets for software
▪ 1 Printer
▪ Generator
▪ Projector
▪ Air conditioner
▪ Fire extinguisher
▪ Internet access
▪ Whiteboard/ Smartboard
▪ Software

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

Adequately licensed computer software should be available for training purposes –

especially the under-listed:-
− Operating System
− Spreadsheet
− Database
− Word-processor
− Publishing software
− Internet and E-Mail software

14.3 Suggested references

Bradley , R, (2014), Understanding Computer Science 4th Edition, Oxford University
Doyle, S,(2014), Information Systems for you 4th Edition, Oxford University
French, C.S,(2003), Computer Science 5th Edition, Cengage Learning EMEA
Heathcote P.M,(2004), Computing 5th Edition, Payne Gallway
Leadbetter, C,(2013), Information and Communication Technology, Cambridge
University Press
Norton P, (2010), Computing fundamentals 5th Edition, Mc Graw-Hill
O’Leary Series, (2010), Microsoft Office Handbook, McGraw-Hill

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

PART II SYLLABUS

SUBJECT TITLE: COMPUTER OPERATIONS AND PACKAGES

SUBJECT CODE: 115/20/S01

DURATION: 300 HOURS

1.0 AIM
The course is designed to develop an assistant data capture clerk with the basic knowledge,
skills and attitudes required in using the computer to record, process, retrieve and
communicate information.

2.0 LEARNING OUTCOMES

At the end of the course the student should be able to:

2.1 demonstrate an understanding computer hardware and software and their

applications.
2.2 apply Internet skills in communication, searching and marketing.
2.3 implement security measures to data in the computers or in transit.
2.4 produce electronic documents using word processing, spreadsheet, database , DTP
and presentation software.

3.0 TOPICS
INTRODUCTION TO COMPUTERS
USE OF INTERNET
COMPUTER SECURITY, HEALTH AND SAFETY
WORD PROCESSING
SPREADSHEET
DATABASE
DESK TOP PUBLISHING
PRESENTATION

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.0 CONTENT

4.1 INTRODUCTION TO COMPUTERS

4.1.1 Define general computer terms (hardware and software)

4.1.2 Input devices
4.1.2.1 Describe the following input devices
- (keyboard, mouse, trackball, bar code reader, microphone,
scanner, digital camera, web camera, joystick, graphic tablet,
light pen, digitizer, MICR,OCR, OMR, Magnetic stripe reader,
remote control, sensors, touch screen, numeric keypad and light
pen)
4.1.2.2 List areas of application for input devices in 4.1.2.1.

4.1.3 Output Devices

4.1.3.1 Describe the following output devices
− monitors – types of monitors (LCD, TFT, LED, Plasma, HD)
− printers – impact and non-impact (laser and deskjet), braille
printers
− plotters
− projectors
4.1.3.2 List areas of application of output devices in 4.1.3.1.

4.1.4 Computer Storage

4.1.4.1 Describe the following Computer Storage
− Main storage (ROM and RAM)
− backing/ secondary/ external/ auxiliary storage( Hard disk
(internal and external), CDs (CDR, CDRW), DVDs
(DVDWR, DVDR), magnetic tape, memory sticks, Blu-ray disk,
memory cards and flash disks, solid state storage
− online storage (cloud computing)
4.1.4.2 Give areas of application of storage devices in 4.1.4.1.
4.1.4.3 Give differences between Main storage and backing storage.

4.1.5 Software
4.1.5.1 Define the following software terms
− systems software (Operating system, utilities and translators).
− application software features (word processing, spreadsheets,
database, presentations, DTP and browser).
4.1.5.2 Give differences between systems software and application software.

4.1.6 Describe the following Computer operation terms

− Switching on, logging off, restarting, sleep, hibernate, shut down a
computer

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.1.7 File management

Describe the following:
− files
− folders
− sub-folders
− importance of back-up storage (CDs, flash disks, external hard
drives.)
− saving files in back up storage (CDs, flash disks, external hard
drives.)
4.2 USE OF INTERNET
4.2.1 Internet
− Define internet
− Identify uses of the internet
− Give advantages and disadvantages of using the internet
4.2.2 Electronic Commerce (E-commerce)
− Define E-commerce
− List uses of E-commerce
− Give advantages and disadvantages of E-commerce
4.2.3 Electronic Banking (E-Banking)
− Define E-Banking
− List uses of E-Banking
− Give advantages and disadvantages of E-Banking
4.2.4 Social networks
− Define Social network
− Give examples of social networks
− List uses of Social networks
− Give advantages and disadvantages using social networks
4.2.5 Electronic mail
− Define e-mail
− Describe the process of attaching and sending files
4.2.6 Mobile devices
− Explain the process of connecting to the internet securely using wireless
and mobile technology.
− Describe the sharing data using social media, blue tooth and email)

4.3 COMPUTER SECURITY, HEALTH AND SAFETY

4.3.1 Describe threats to computers systems (physical and data) and security
measures
4.3.2 Identify types of computer crime and suggest security measures
4.3.3 Malicious software
− Define malicious software.
− Outline types of malicious software
− Describe how malicious software spreads and measures that can be put
in place to curb the spread of malicious software
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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

− Describe antimalware installation and updates

4.3.4 Describe health effects associated with prolonged and inappropriate
computer use and measures to reduce the effects
4.3.5 Outline the conditions necessary for an ideal computer room environment
4.3.6 Explain safety precautions when using computers
4.3.7 Describe Environmental issues and computers (recycle, reduce and reuse
resources).

4.4 WORD PROCESSING

4.4.1 Overview of word processing

4.4.1.1 List features of a word processor
4.4.1.2 Give examples of word processors
4.4.1.3 Describe how to use the help facility
4.4.2 Create a document by
• typing in pages.
• making corrections on text.
• deletion and insertion
• using special keys
o Caps lock,
o Ctrl,
o Alt,
o Tab,
o Scroll lock,
o Num lock
o Shift keys
• saving document in specific folder/drive.
• printing document.
• retrieving document
4.4.3 Editing and manipulating a document
4.4.3.1 Text formatting
• font styles
• superscript
• subscript
• text borders
• font colour
• font type and size
4.4.3.2 Paragraph formatting
• alignment
• line spacing
• drop cap
• indents
• tabulation
• bullets and numbering

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.4.3.3 Page formatting

• page numbering
• page styles
• margins
• borders
• headers and footers
• water mark
• page orientation
• line numbering
• foot note

4.4.3.4 Document inserts

• tables
• charts and graphs
• word art
• symbols
• equations
• clip art
• picture
• shapes
• screen shot

4.4.3.5 Document editing

• find and replace
• spell check and grammar check
• move text
• copy text
• paste text
• delete text
• insert text

4.4.3.6 Document review

• word count
• printing document
• cancellation of print jobs

4.4.3.7 Mailing
− Define mail merge
− Use mail merge application
− Perform mail merge application
− Describe mail merge procedures

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.5 SPREADSHEET

4.5.1 Overview of spreadsheets

4.5.1.1 Define a spreadsheets
4.5.1.2 List features of a spreadsheets
4.5.1.3 Give examples of spreadsheets
4.5.1.4 Identify uses of spreadsheets

4.5.2 Create a spreadsheet using:

− cursor manipulation using arrow keys.
− manipulating function keys.
− entering labels, values and formulae.
− saving the spreadsheet (file) in specific folder.
− printing spreadsheet or specified window
− show and print formulas
− retrieve spreadsheet.

4.5.3 Format the spreadsheet using:

− cell width and height settings.
− alignment (labels, values) – left, centre, right, merging of cells, wrap
text.
− deleting and inserting rows/columns.
− erasing data.
− text orientation
− number formatting
− decimal places.
− freezing and unfreezing panes
4.5.4 Solve problems using
− formulae.
− statistical functions e.g. sum, count, average, median, maximum,
minimum, mode .
− logical functions (If......)
− mathematical functions-sum, product, and power

4.5.5 Insert Graphics/charts

− produce a graph (title, name legend).
− print graph.

4.6 DATABASE
4.6.1 Overview of databases
4.6.1.1 Define a database
4.6.1.2 List features of a database
4.6.1.3 Give examples of databases
4.6.1.4 Identify uses of databases

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.6.2 Create a database through

− creating a table/file
o field names
o data types
o field sizes
− Create objects
o queries
o forms
o reports

− manipulate the database

o add/delete records
o edit records
o sort records
o search records
o print records/selected fields

4.7 DESKTOP PUBLISHING

4.7.1 Overview of publishing
4.7.1.1 Define a publishing
4.7.1.2 List features of a publishing
4.7.1.3 Give examples of publishing
4.7.1.4 Identify uses of publishing

4.7.2 Create a Basic Publication

− creating a publication from a design
− add a design object placeholders
− add content to a publication
− save a publication

4.7.3 Modifying a Publication’s Layout and Structure

− insert text in file
− organise text boxes and picture frame in the layout
− connect text boxes
− divide text boxes into columns
− organise pages in the publication
− insert common layout elements

4.7.4 Editing Content in a Publication

− edit text in a publication
− research information
− find and replace text
− spell check the publication
− save reusable content

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

4.7.5 Formatting a Publication

− format text
− apply scheme
− insert symbols
− format paragraphs
− create paragraph styles
− format text boxes

4.7.6 Formatting Pictures in a Publication

− format picture frames
− customise picture appearance
− insert WordArt
− insert a design gallery object

4.7.7 Preparing a Publication for Distribution

− check the design of publication
− manage pictures in a publication
− save a publication for distribution
− preview and print a publication
− compose a publication for e-mail

4.8 PRESENTATION

4.8.1 Overview of Presentation Packages

4.8.2 Outline the features of a presentation package
4.8.3 State examples of Presentation Packages
4.8.4 List the uses of a presentation package
4.8.5 Designing and creating a slide
− slide background
− animations
− font style
− font styles; types; colour
− tables
− simple transitions
− simple animations
− slide background
− slide show
4.8.6 Save a slide in a specific folder or drive
4.8.7 Retrieve a slide
4.8.8 Edit and save slide changes
4.8.9 Print presentation
− printing slides
− handouts

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 NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

5.0 ASSESSMENT SCHEME

SUBJECT AND CODE MODE OF ASSESSMENT

EXAMINATIONS 40% WEIGHTING
Computer Operations and Theory Paper: All questions are compulsory. 20%
2 hours
Packages
(Weighted 20%) Mode of assessment:
115/20/S01 Externally marked
Practical Paper Candidates answer five 20%
3 hours questions on the packages.
(Weighted 20%) Some questions may be based
on a range of source material
provided as advance material.

Mode of assessment:
Externally marked
CONTINUOUS 60%
ASSESSMENT 60%
A minimum of :
− 2 Practical assignments (30%)
− 2 Theory assignments
(20%)
− 2 Tests (10%)
Mode of assessment: Internally marked
100%

6.0 ASSESSMENT SPECIFICATION GRID

6.0.1 Theory Paper

TOPIC NO. TOPIC WEIGHTING%

1 INTRODUCTION TO COMPUTERS 20
2 WORD PROCESSING 15
3 SPREADSHEET 15
4 DATABASE 10
5 DESK TOP PUBLISHING 10
6 PRESENTATION 10
7 USING INTERNET 10
8 COMPUTER SECURITY, HEALTH AND SAFETY 10
TOTAL 100%

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND
PACKAGES: CODE 115/20/S01

6.0.2 Practical Paper

Paper Description
Some questions may be based on a range of source material provided as advance material.

TOPIC NO. TOPIC WEIGHTING%

1 WORD PROCESSING 25
2 SPREADSHEET 25
3 DATABASE 20
4 DESK TOP PUBLISHING 15
5 PRESENTATION 15

TOTAL 100%

7.0 SUGGESTED REFERENCES

Bradley , R, (2014), Understanding Computer Science 4th Edition, Oxford University

Doyle, S,(2014), Information Systems for you 4th Edition, Oxford University
French, C.S,(2003), Computer Science 5th Edition, Cengage Learning EMEA
Heathcote P.M,(2004), Computing 5th Edition, Payne Gallway
Leadbetter, C,(2013),Information and Communication Technology, Cambridge University Press
Norton P, (2010), Computing Fundamentals 5th Edition, McGraw-Hill
O’Leary Series, (2010), Microsoft Office Handbook, McGraw-Hill

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 NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND PACKAGES: CODE 115/20/S01

CODE
INDUSTRIAL TRAINING AND TRADE TESTING
SKILLS PROFICIENCY SCHEDULE
INDUSTRY: INFORMATION AND COMMUNICATION
TECHNOLOGY TRADE/ OCCUPATION:
DATA CAPTURE CLERK
CLASS/LEVEL: NATIONAL FOUNDATION

DUTY 1 : DATA ENTRY

Pre-requisites: Approval Date:
Review Date:
TASK STEPS PROFICIENCY RELATED WORKPLACE
INDICATORS KNOWLEDGE ESSENTIAL SKILLS

1.1 Collect data 1.1.1 Receive data • Data received ➢ Public relation ▪ Interpersonal skills
1.1.2 Acknowledge receipt • Receipt skills ▪ Communication
1.1.3 Prioritise jobs acknowledged ➢ General application ▪ Interpretation
• Jobs prioritized programs ▪ Planning
➢ Types of input ▪ Computer literacy
1.2 Input data 1.2.1 Determine program • Program devices ▪ Literacy
1.2.2 Enter data determined ➢ Setting up ▪ Writing
1.2.3 Save data • Data entered validation ▪ Analytical
• Data saved in file parameters ▪ calculation
➢ General computer
1.3 Verify data 1.3.1 Retrieve source operations
document • Source document ➢ Computer
1.3.2 Open saved retrieved operation
document environment

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 NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND PACKAGES: CODE 115/20/S01

1.3.3 Compare source • Saved document

document with opened
saved • Documents
document compared
1.3.4 Correct errors • Errors corrected
where • Document saved
1.4 Validate necessary
data 1.3.5 Save document
• Validation
1.4.1 Set parameters parameters set
1.4.2 Run program • Errors identified
1.4.3 Identify errors • Errors corrected
1.4.4 Correct errors • Document saved
where
necessary

TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:

Log book
Computer
Pens
Input devices
Manuals
Statutes
File cabinet
First aid kit
PPE
Internet
Air conditioner
Adjustable chairs
Arm rest
Document holders
Anti- glare equipment

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NATIONAL FOUNDATION CERTIFICATE IN COMPUTER OPERATIONS AND PACKAGES: CODE 115/20/S01

HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:

Fire extinguishers
Surge protector
First aid kit
Personal protective equipment (PPE)
Environmental Management Agency (EMA) Regulations
Adequate lighting
Adequate ventilation
Non-slippery floors

SPECIFIC WORKER TRAITS REQUIRED FOR THIS DUTY:

Time conscious
Honest
Team player
Trust worth
Target oriented
Good communicator
Sober minded

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DUTY 2 : MAINTENANCE OF DATA FILES
Pre-requisites: Approval Date:
Review Date:
TASK STEPS PROFICIENCY RELATED WORKPLACE
INDICATORS KNOWLEDGE ESSENTIAL SKILLS

2.1 Create 2.1.1 Identify file to back • File to backup ➢ Methods of backing ▪ Interpersonal skills
backup files up identified up data ▪ Communication
2.1.2 Determine • Appropriate ➢ Types of backup ▪ Interpretation
appropriate back up backup device devices ▪ Planning
device determined ➢ Methods of creating ▪ Computer literacy
2.1.3 Send file for back up • File sent for backup ▪ Literacy
backup ➢ Types of computer ▪ Writing
threats ▪ Analytical
➢ Methods of ▪ calculation
2.2 Secure files securing
computers
2.2.1. Identify threats • Threats identified ➢ Material Science
2.2.2 Determine security • Security measures
measures determined
2.2.3 Select the most • Suitable security
suitable security measures selected
measure • Selected security
2.2.4 Administer the measures are put
selected security in place
measure
2.3 Update files

• Update documents
received
2.3.1. Receive documents
• Receipt
with
acknowledged
updates
• Jobs prioritized

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 2.3.2. Acknowledge receipt • File retrieved
of • File amended
Document • Amendments
2.3.3. Prioritise jobs saved
2.3.4. Retrieve file to be
updated
2.3.5 Amend file
2.3.6 Save amendments

TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:

Log book
Computer PPE
Pens Internet
Input devices Air conditioner
Manuals Adjustable chairs
Statutes Arm rest
File cabinet Document holders
First aid kit Anti- glare equipment

HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:

Fire extinguishers
Surge protector
First aid kit
Personal protective equipment (PPE)
Environmental Management Agency (EMA) Regulations
Adequate lighting
Adequate ventilation
Non-slippery floors

SPECIFIC WORKER TRAITS REQUIRED FOR THIS DUTY:

Time conscious Team player
Honest Trust worth

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Target oriented
Good communicator
Sober minded

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DUTY 3 : CREATING REPORTS
Pre-requisites: Approval Date:
Review Date:
TASK STEPS PROFICIENCY RELATED WORKPLACE
INDICATORS KNOWLEDGE ESSENTIAL SKILLS
▪ Interpersonal skills
3.1 Establish 3.1.1. Request report • Report content ➢ Public relation skills ▪ Communication
source content requested ➢ General application ▪ Interpretation
3.1.2. Acknowledge • Receipt of report programs ▪ Planning
receipt content acknowledged ➢ Computer operation ▪ Computer literacy
of report content • List of possible environment ▪ Literacy
3.1.3 Compile list of sources compiled ➢ ICT statutes ▪ Writing
possible sources • Appropriate source ➢ Standard Operating ▪ Analytical
3.1.4 Determine the file determined Procedures (SOP) ▪ calculation
appropriate ➢ Material selection
source file ➢ Output formats
➢ Output devices
3.2 Retrieve files 3.2.1. Identify the • File location identified ➢ General computer
location • File selected
of the file • File opened
3.2.2. Select the file
3.2.3. Open the file
3.3 Select required • Appropriate fields
information 3.3.1. Identify identified
appropriate
• Fields to set
fields for the
parameters identified
report
• Parameters set
3.3.2. Identify fields to
set • Program run
parameters
3.3.3. Set the
parameters
3.3.4. Run the program

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3.4 Output 3.4.1. Determine • Output format
information appropriate determined
output format • Output format
3.4.2 Select selected
appropriate • Output devices
output format determined
3.4.3 Determine output • Output devices
devices selected
3.4.4 Select output • Information sent
devices
3.4.5 Send the
information

TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:

Log book
Computer PPE
Pens Internet
Input devices Air conditioner
Manuals Adjustable chairs
Statutes Arm rest
File cabinet Document holders
First aid kit Anti- glare equipment

HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:

Fire extinguishers
Surge protector
First aid kit
Personal protective equipment (PPE)
Environmental Management Agency (EMA) Regulations
Adequate lighting
Adequate ventilation
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Non-slippery floors

SPECIFIC WORKER TRAITS REQUIRED FOR THIS DUTY:

Time conscious
Honest
Team player
Trust worth
Target oriented
Good communicator
Sober minded

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DUTY 4 : DATA PROCESSING
Pre-requisites: Approval Date:
Review Date:
TASK STEPS PROFICIENCY RELATED WORKPLACE
INDICATORS KNOWLEDGE ESSENTIAL SKILLS

4.1 Edit data 4.1.1. Identify data to be • Data identified ➢ Use of internet ▪ Interpersonal skills
edited • Editing tools ➢ General application ▪ Communication
4.1.2. Identify editing identified packages ▪ Interpretation
tools • Appropriate editing ➢ Mathematical ▪ Planning
4.1.3 Select appropriate tools selected operations ▪ Computer literacy
editing tools • Changes effected ➢ Output devices ▪ Literacy
4.1.4 Effect changes • Edited document ▪ Writing
4.1.5 Save the document saved ▪ Analytical
▪ calculation

4.2 Collate data • Related data

4.2.1. Identify related identified
data • Data classified
4.2.2. Classify data • Related data
4.2.3. Integrate related integrated
data

4.3 Compute data

• Data to be computed
is identified
• Output established
4.3.1 Identify data to be
computed • Suitable formula
4.3.2 Establish output formulated
4.3.3 Formulate suitable • Formula applied
formula • Program run
4.3.4 Apply formula

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 4.3.5 Run program

4.4 Output 4.4.1 Determine • Appropriate output

information appropriate format determined
output format • Output format
4.4.2 Select output selected
format • Output device
4.4.3 Determine output determined
devices • Appropriate output
4.4.4 Select appropriate device selected
output device • Information sent to
4.4.5 Send the output device
information to
output device

TOOLS AND EQUIPMENT NECESSARY TO COMPLETE THIS DUTY:

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Log book
Computer
Pens
Input devices
Manuals
Statutes
File cabinet
First aid kit
PPE
Internet
Air conditioner
Adjustable chairs
Arm rest
Document holders
Anti- glare equipment

28
HEALTH, SAFETY AND ENVIRONMENTAL ISSUES RELATED TO THIS DUTY:
Fire extinguishers
Surge protector
First aid kit
Personal protective equipment (PPE)
Environmental Management Agency (EMA) Regulations
Adequate lighting
Adequate ventilation
Non-slippery floors

SPECIFIC WORKER TRAITS REQUIRED FOR THIS DUTY:

Time conscious
Honest
Team player
Trust worth
Target oriented
Good communicator
Sober minded