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Maintenance Control Centre

The Maintenance Control Centre (MCC) oversees aircraft maintenance and ensures safe and on-schedule flights. The MCC operates 24/7 to resolve issues like Aircraft On Ground (AOG) situations, control defects and develop repair plans. It prepares work packages, supports flight crews in resolving alerts or warnings, communicates aircraft status updates to other departments, and monitors the fleet in real-time using software programs. Modern aircraft manuals and technician expertise allow for quick solutions without compromising safety.

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100% found this document useful (2 votes)
1K views1 page

Maintenance Control Centre

The Maintenance Control Centre (MCC) oversees aircraft maintenance and ensures safe and on-schedule flights. The MCC operates 24/7 to resolve issues like Aircraft On Ground (AOG) situations, control defects and develop repair plans. It prepares work packages, supports flight crews in resolving alerts or warnings, communicates aircraft status updates to other departments, and monitors the fleet in real-time using software programs. Modern aircraft manuals and technician expertise allow for quick solutions without compromising safety.

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Niki
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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  • Maintenance Control Centre: Explains the role, responsibilities, and operational focus of the Maintenance Control Centre, covering main missions and specific tasks.

Maintenance Control Centre

The Maintenance Control Centre (MCC) is typically an extension of the Operators


Continuing Airworthiness Management Organisation (CAMO). MCC sits between the
Operators – Operations Control Centre (OCC) and the Aircraft Maintenance Organisation
(AMO). working tirelessly around the clock to make sure that aircraft depart on schedule is
the Maintenance Control Centre (MCC). The MCC runs 24 hours a day 7 days a week
operation to ensure safe serviceable aircraft remains on schedule.

Main Responsibilities

AOG resolution: This is undoubtedly one of the fundamental pillars of MCC. Although it may be due
to other reasons, an AOG is mostly a situation related to a technical problem. Faced with an aircraft
that is declared AOG and therefore unable to fly, personnel must assess the overall situation and
make decisions that directly affect operations.

Defect control and resolution: aircraft can fly despite having faults or defects that do not
compromise airworthiness. However, there is a rectification interval depending on the importance of
the inoperative system or component. In this way, the MCC professionals control the state of the
defects, when their repair is planned and how it will be carried out. The MCC is also responsible for
developing rectification and troubleshooting plans for those defects that are more complex or
repetitive and require in-depth follow-up.

Elaboration of Work Packages and their supervision: Normally companies have aShort-Term
Planning department that plans maintenance tasks. Otherwise, it is the MCC who prepares, plans
and supervises the inspections and works.

Crew support: MCC professionals are in charge of resolving failures or doubts that pilots may have
during operations. Whenever the aircraft displays an alert or warning message, the crew will contact
MCC to explain the situation and consequently a decision will be made to remedy the problem,
either an action by the pilot with the support of the engineer on the other end of the phone or
locating a mechanic for on-site assistance.

Communications to the rest of the company: As mentioned above, the MCC is part of the
operations area. This means that personnel in other departments must be aware of the status of the
aircraft: aircraft out of service or delays due to technical problems.

Real-time monitoring of the fleet: As noted above, it is necessary for personnel to know the status
of the fleet on an up-to-date basis. For this reason, the team has software adapted to your needs.
There are programs developed to keep track of flights, maintenance tasks and planning, and others
that let you know the status of each aircraft wherever it is. The latter is one of the most interesting
since it makes it possible to anticipate maintenance actions and take timely action even when the
aircraft is in the air.

Modern Aircraft have electronic manuals, which not only help with fault diagnosis but also offer
solutions to rectify a problem. Together with the technicians high level of training and expertise a
solution can be found quickly. The technician will never ever compromise safety but often he knows
that a minor fault will not affect the operation of the aircraft and advise the flight deck crew to
continue to the destination.

what is an AOG? An Aircraft On Ground refers to the state of an aircraft in which it is unable to fly.

Maintenance Control Centre
The Maintenance Control Centre (MCC) is typically an extension of the Operators 
Continuing Airwor

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