MARIJOY CRIS ADOLFO
SOCIAL MEDIA MANAGER | VIRTUAL ASSISTANT
Hinundayan, Southern Leyte +639368223058 [email protected]
ABOUT ME
I help business owners amplify their brand presence and boost engagement through effective social
media strategies, transforming online visibility into tangible success .
EDUCATION — EXPERIENCE
Bachelor of Science in
October 2, 2023 - present
Agribusiness Social Media Manager - Intern
Visayas State University
CB Digital Marketing Services
August 2014 – June 2018
I've assisted in diverse social media marketing, content creation, and
campaign development, collaborating with professionals on innovative
client initiatives.
September 24, 2021 - September 29, 2023
Customer Service Representative - Medical
TOOLS — Optum Global Solutions
META Business Suite I've processed and verified medical insurance claims
Canva accurately, assisted members with policy inquiries,
Trello resolved coverage issues, maintained detailed member
Zoom records, and collaborated with healthcare providers for
Microsoft Office smooth claims processing.
Google Tools
ChatGPT September 3, 2018 - June 25, 2020
Calendly
Customer Service Representative - Sales
Capcut
Optum Global Solutions
I provided top-notch customer support for satellite radio
subscribers, addressing inquiries, technical issues, and
account management, including billing, upgrades, and plan
changes.
KEY SKILLS — TRAININGS
Social Media Marketing
Content Creation SOCIAL MEDIA MARKETING TRAINING
Content Scheduling Department of Information Communication Technology
Community Management October 2-7, 2023
Analytics and Insights
Strategic Planning
Communication Skills REAL ESTATE VIRTUAL ASSISTANT – ONLINE COURSE
Time Managment ProVA Philippines
January 22, 2023