Profile:

Enthusiastic and experienced Food and Beverages professional with over

10 years of industry expertise seeking an Assistant Food and Beverages
Manager position. Possesses a proven track record of delivering
exceptional customer service, driving operational excellence, and
fostering a positive work environment. Passionate about culinary
exploration and eager to contribute to the company's success.

Employment:
Food and Beverage Manager
LuLu Group International, Kuwait City
Deepak Babu September 2023 – Present

Food & Beverage Manager 1. Strategic Merchandising: - Developed and executed effective
strategies for fresh food merchandising, optimizing product
placement, and enhancing visual appeal, resulting in a X% increase
in sales.
Details: 2. Supply Chain Optimization: - Implemented streamlined supply
chain processes, reducing waste and ensuring consistent high-
Kuwait Cit y quality fresh products availability, leading to a Y% improvement in
+965 69000243 inventory turnover.
[email protected] 3. Team Leadership: - Orchestrated a high-performance team by
fostering a positive work environment, providing regular training,
and implementing performance metrics, resulting in a Z% increase
in overall team productivity.
LinkedIn: 4. Customer Engagement: - Spearheaded customer-focused initiatives,
www.linkedin.com/in/deepak - such as introducing themed food events and sampling programs,
babu2800 enhancing customer experience and loyalty, reflected in a positive
NPS score.
5. Regulatory Compliance: - Ensured adherence to food safety
standards and regulations, implementing robust quality control
Skills: measures, resulting in zero compliance issues during internal and
Sales Management external audits.
Cust omer Service
Supply Chai n Optimization Assistant Food and Beverage Manager
Visual Merchandi sing LuLu Group International, Kuwait City
Team Leadership March 2019 – September 2023
Inventory Management
Microsoft Office 1. Inventory Management: - Ensuring an adequate and well-
Quality Control maintained stock of fresh food items, monitoring expiry dates, and
Regul atory Compli ance managing inventory levels to minimize waste and maximize
freshness.
2. Product Ordering: -Collaborating with suppliers and vendors to
Languages: place timely and accurate orders, considering demand, seasonal
trends, and customer preferences.
Kannada
English 3. Quality Control: - Ensuring that all fresh food products meet
Malayalam quality and safety standards, and conducting regular inspections to
Tamil identify and address any potential issues.
Arabic 4. Pricing and Promotions: - Assisting in setting competitive prices
Hindi for fresh food items and coordinating promotional activities to
Telugu drive sales and attract customers.
Education: 5. Staff Supervision: - Providing guidance and support to the fresh
food department staff, ensuring they are well-trained and
Jaipur National Univer sity
M a s te r of Bu si n e ss Adm i ni s tr a ti o n motivated to deliver excellent customer service.
M BA 6. Customer Service: - Addressing customer inquiries, concerns, and
J u l y 2 02 1 – P r e se n t
feedback related to fresh food products, and taking necessary
actions to resolve issues.
Jaipur National Univer sity
Ba c h e l o r o f Bu s i ne s s 7. Merchandising: - Collaborating with the visual merchandising
Ad m i n is t ra t io n BBA team to create attractive and appealing displays of fresh food
J u n e 2 0 1 7 - Ap r il 2 02 0
products, effectively promoting sales.
Karnat aka Education Board 8. Hygiene and Sanitation: - Maintaining a clean and hygienic
of Hubl i environment in the fresh food department, adhering to food safety
P UC +1 2 , P CM B regulations and guidelines.
J u n e 2 0 1 5 - Ap r il 2 01 7
9. Reporting and Analysis: - Compiling and analyzing sales data,
inventory reports, and other relevant metrics to evaluate
department performance and identify areas for improvement.

Branch Shift Manager

Burger King, Bengaluru
July 2015 – April 2018
1. Responsible for overseeing daily operations, ensuring smooth
workflow, and maintaining high-quality service standards.
2. Supervised and trained staff, ensuring they followed company
protocols and provided excellent customer service.
3. Managed inventory, conducted stock checks, and placed orders to
avoid shortages.
4. Resolving customer complaints and maintaining a clean and safe
working environment.
5. Effective communication and leadership, contributed to the
restaurant's success and the overall satisfaction of both customers
and the team.
6. Successfully increased sales by 18% through effective strategies
and customer engagement.

Senior Team Associate

Landmark Group, Bengaluru
June 2011 – June 2015
1. Worked in the Landmark Group for 2 years in two roles: Senior
Team Member and Barista Coffee Maker.
2. As a Senior Team Member, provided guidance and support to the
team, ensuring smooth operations.
3. Recognized as the "Top Gun of the Month" for consistently
delivering exceptional coffee products and customer experiences.
4. As a Barista Coffee Maker, skilfully prepared a variety of coffee
beverages, focusing on taste and presentation.
5. Contributed to the coffee shop's success with a loyal customer
base and increased sales.
6. Demonstrated professionalism, customer-centricity, and
efficiency, creating a positive work environment and honing skills
in teamwork and customer service.