Module No.

1: PLAN AND SCHEDULE MAINTENANCE REPAIRS AND MODIFICATION

Task Sheet No. 1.3-1a : HOUSEKEEPING MAINTENANCE SCHEDULE

HOUSEKEEPING MAINTENANCE SCHEDULE

Sector Tourism
Qualification Housekeeping NCIII
Section/Area VIP Room: 2/F
Schedule for the Month of May 2016
ACTIVITIES
MANPOWER 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
Cleaning doors, windows, walls, Housekeeping
1 ceiling Attendant x x x x x x x x x x x x x x x x x x x x x x
Housekeeping
Cleaning floor and carpet
2 Attendant x x x x x x x x x x x
Housekeeping
3 Cleaning Bathroom Attendant x x x x x x x x x x x x
Replenishment of bathroom Housekeeping
4 towels and amenities Attendant x x x x x x x x x x x x x x x x x x x x x x
Housekeeping
Cleaning furnitures and fixtures
5 Attendant x x x x x x x x
Housekeeping
6 Making-up bed Attendant x x x x x x x x x x x x x x x x x x x x x x
Cleaning and replenishment of mini- Housekeeping
7 bar Attendant x x x x x x x x x x x
Polishing/ dusting mirrors & Housekeeping
8 amenities Attendant x x x x x x x x x x x
Housekeeping
8 Cleaning of Waste Basket Attendant x x x x x x x x x x x x x x x x x x x x x x
Housekeeping
9 Cleaning of Cabinets/Drawers Attendant x x x x x x x x x x x
Housekeeping
10 Cleaning of Room Entrance Attendant x x x x x x x x x x x

Prepared by: Noted by:

BUENA D. JARO ANALIE M. MONTSERRAT

HSK NC III - Trainee HSK NC III - Trainer
 23 24 25 26 27 28 29 30

x x x x x x x x

x x x x

x x x x

x x x x x x x x

x x

x x x x x x x x

x x x x

x x x x

x x x x x x x x

x x x x

x x x x
Module No. 1 : PLANNING AND SCHEDULING ROUTINE MAINTENANCE, REPAIR AND MODIFICATION
Sheet No. 1.3 -1b: EQUIPMENT MAINTENANCE SCHEDULE

EQUIPMENT MAINTENANCE SCHEDULE

Equipment Type Window Type Airconcondition, 1Hp, National
Equipment Code 0002
Location VIP Room: 2/F
Schedule for the Month of May 2016

ACTIVITIES MANPOWER Every Other Every 15th

Daily Weekly Monthly Every 6 mos.
Day day

Clean external part of Housekeeping

x
1 aircon Attendant
Housekeeping
Clean filter of aircon x
2 Attendant
Clean and sanitize Housekeeping x
4 remote control Attendant
Check remote control Housekeeping x
5 battery Attendant

Check electrical
Housekeeping x
connections and outlet
6 Attendant
Clean blower, fan and
x
7 coil Technician

Prepared by: Noted by:

BUENA D. JARO ANALIE M. MONTSERRAT

HSK NC III-Trainee HSK NC III-Trainer
 Remarks

operational

operational/but do it
if necessary

operational

operational/but do it
if necessary

operational

operational/but do it
if necessary
Module No. 1: PLANNING AND SCHEDULING MAINTENANCE, REPAIRS AND
Task Sheet No. 1.3-2: PREPARE MAINTENANCE INSPECTION REPORT CHECK

MAINTENANCE INSPECTION CHECKLIS

AREAS STANDARDS YES NO
1. Room entrance Door walls and knob polished and dust
free √
2. Flooring Vacuumed and dust free √
All spots are removed √
3. Ceiling Free of dirt and cobwebs √
4. Furniture and Dusted: all surfaces are free of dirt and
Fixtures spots √
Installed in their proper location √
5. Dresser Mirror is well polished - no visible
streaks, spots √
Thoroughly dusted - free of dirt
andspots √
6. Walls Thoroughly dusted - free of dirt/ spots or
marks √

all corners and surfaces are free of dirt √

Wall frames- dusted and hanged
properly at eye level √
7. Windows Thoroughly dusted- free of dirt, smudges
or water marks √
8. Waste Baskets Waste containers are thoroughly
cleaned and wiped dry √
All trash and waste are disposed of √
9. Ashtrays Cigarette butts are disposed off √
Washed, cleaned and wiped dry and
placed in proper location √
10. Cabinets/drawers Dusted and free of dirt and trash
√
Cabinet is installed with hangers and
other required ameneties √
Drawers are in good condition √
Drawers are installed with required
amenities like laundry list/bag, etc. √
11. Lighting
Lightings are operational √
12. Bathroom Toilet bowl properly scrubbed and
sanitized √
Bathroom walls are well scrubbed, free
of water marks and spots √
Bathroom metal fixtures are properly
polished with metal polish √
Bathroom floor is scrubbed thoroughly;
it is free of hair and dirt √
Bathroom mirror is well polished, wiped
dry √

Towels, etc, are replenished and hanged

properly intheir appropriate location
√
Standard bathroom supplies like toilet
tissue, soap, etc are installed √
MODIFICATIONS
LIST

T
REMARKS

Drawer is damaged

Two light bulbs are not

operational

MAINTENANCE INSPECTION CHECKLIS

AREAS STANDARDS YES NO
13. Coffee Table Table is free from dust and dirt √
Table is in good condition √
14. Bed Properly made up with linen that are
well stretched and mitered √
Baseboards underneath the bed is free
of dirt √
15. Curtains Clean and free of dust √
Properly hanged √
Well pressed √
Bathroom walls are well scrubbed, free
of water marks and spots √
Bathroom metal fixtures are properly
polished with metal polish √
Bathroom floor is scrubbed thoroughly;
it is free of hair and dirt √
Bathroom mirror is well polished, wiped
dry √

Towels, etc, are replenished and hanged

properly intheir appropriate location
√
Standard bathroom supplies like toilet
tissue, soap, etc are installed √
16. TV set Placed in appropriate location. If
hanged, it is at eye level for comfortable
viewing. √
Checked if it is in working condition. √
17. Refrigerator
Ref is in good condition √
Installed with appropriate supply of mini
bar items √
Outside surfaces are thoroughly dusted,
free of marks and spots √
T
REMARKS

Table is damaged

Tv is not in working
condition
Ref is not cooling well
Module No. 1: Plan and Schedule Maintenance Repairs and Modificatio
ask Sheet No. - 1.4.2: Maintenance Work Request

QNAS MINI HOTEL

Maintenance Work Request Form

Serial No.: 0005

Requested by: Buena D. Jaro Date:
Department: Housekeeping
Location: Rm. 201, 2nd Floor
Problem:
Aircondition is not cooling well

Assigned to: J. DIMAANO

JR. Date Completed: May 17, 2016
Completed by: A. RAMOS
Work time required: 1 (Hrs) 30 (Mins)
Remarks
Aircondition is repaired and functioning well
Follow strictly the hotel's schedule on equipment mainte

Approved by: MARIETTA D. NICOLAS

Housekeeping Supervisor

Prepared by: BUENA D. JARO

HSK NC III-Trainee
Noted by:
ANALIE M. MONTS
HSK NC III-Trai
n

May 16, 2016

nance

ERRAT
ner
Module No. 1: PLAN AND SCHEDULE MAINTENAN
Task Sheet No. -1.4.3 WORK ORDER

QNAS H
Work Orde

Work Order No.:

Last Changed:
Task:
Date Reported/Request:
Reported by:
Department:
Location:
Details of
Description:
Duration: 1 (hrs) 30 (mins) Start Time: 8:00 a
Date Completed:

Expenses/Cost:

Remarks (if any)

Prepared by:

BUENA D. JARO
HSK NC III - Trainee
CE REPAIRS AND MODIFICATION

OTEL
r Form

013
May 17, 2016
Aircondition
Repaired
Buena D. Jaro
Housekeeping
Room 201

Work:
Aircondition not cooling
well m End Time: 9:30
May 18, 2016

Php 2,500.00

Proper Maintenance and Follow strictly the

Equipment Schedule

Noted by:

ANALIE M. MONTSERRAT
HSK NC III-Trainer
 Module No. 4 - ESCORTING, CARRYIN
Task Sheet 4.3-1 - STORING VALUABL

QNA
Safe-Deposit B

Guest's Name : Guest's Address : Guest's Room Number :

Date :

Signature:

: Prepared by:

BUENA D. JARO
HSK NC III - Trainee
 Task Sheet 4.3-1 - S

G AND STORING
VALUABLES E ITEMS OF
GUEST

S HOTEL
ox Registration Card

Buena D. Jaro
Israel St. Intertown, Pagbilao, Quezon 203
May 20, 2016

Noted by:

ANALIE M. MONTSERRAT
HSK NC III-Trainer
TORING VALUABLE ITEMS OF GUEST
 Module No. 3 - OBSERVE AND MONIT
Task Sheet: 3.3 -1A. SUSPICIOUS INCI

SUSPICIOUS

Date:
Time:
Place of Occurrence:
Suspect/s:

Description:

S HAPPENING INSIDE THE ROOM THEN AGAIN STAYS IN FRONT OF THE R

: Prepared by:

BUENA D. JARO
HSK NC III - Trainee
OR PEOPLE
DENT FORM

INCIDENT FORM

May 30, 2016

4:00:00 AM - 4:10 AM
QNAS MINI HOTEL (IN FRONT OF RM.203)

UNKNOWN PERSON(MALE),MEDIUM BUILT,

WEARING MAONG PANTS AND BLUE TSHIRT

203 ,IT LOOKS LIKE HE IS LISTENING TO WHAT

WALK AWAY. HE RETURN AFTER 5 MINUTES AND
OOM FOR 3 MINUTES AND THEN LEFT.

Noted by:

ANALIE M. MONTSERRAT
HSK NC III-Trainer
Module No. 2: CONTRIBUTING TO THE EMERGENCY PROCEDURE
Task Sheet No. 2.1-1 HAZARD AND RISKASSESSMENT AND MANAGEMENT

SAMPLE OF RISK REGISTER

Sitio/Area: QNAS HOTEL Completed by : BUENA D. JARO

Form No.: RVMO11205

HAZARD/RISK DATE IMPACT/EFFECT ACTION/MEASURES OCCURRENCE RESPONSIBLE

DESCRIPTION IDENTIFIED PERSON
Slight to severe Put advisory/notice inside
1. Fire caused by explosion of damage to people and the room to warn or remind
May 28, 2016 Low Hotel Staff
celphone charger property Would cause guests
death
Slight to severe
damage to people
2. Gas leak from the damage gas
May 30, 2016 Would Replace gas stove hose Low Hotel Staff
stove hose
cause explosion and
fire
Slight to severe Cover the manhole with
3. Fall from open manhole June 2, 2016 Low Hotel Staff
damage to people concrete of metal

May result to
Report immediately to
4. Exposure to damaged wire electricution that would
June 5, 2016 superior Medium Hotel Staff
caused by trunk of a tree result to sever damage
Stop operation on the area
to people
Slight to severe
Put warning sign or
damage to people
5. Slips from Pool side June 6, 2016 advisory on the pool area Low Hotel Staff
Would cause
to warn guests
death
STATUS

E/C

E/C
Module No. 3: OBSERVE AND MONITOR PEOPLE
Task Sheet No. 3.4-1 Sample Suspicious Object, Bomb

QNAS H BOMB THREAT TELEPHONE EXCH

Time of Call:9:00 P.M.

What Bomb is set to Explode:
Time set to Explode:9:00P.M.

CHARACTERISTIC OF CALLER

Sex:MALE

Temperament/Disposition/Others Background-Noises/Sound/Etc.: Possible Location of Caller:

Given Reason for Installing Bomb:

Other Observation

HE WAS TERMINATED FROM WORK IN THE HOTEL B

FROM GUESTS'

Prepared by:

BUENA D. JARO
HSK NC III - Trainee
Threat Call Sheet

OTEL
CALL SHEET ANGE PERSON

Date:May 19, 2016 MAN-MADE BOMB

Where:QNAS MINI HOTEL (Rm. 302)

Voice/Sign Language: HIGH

ANGRY NOISY
ALONG THE HIGHWAY/CROWDED AREA

FINANCIAL PROBLEM

ECAUSE HE HAS BEEN ACCUSED OF STEALING BELONGING

Noted by:

ANALIE M. MONTSERRAT
HSK NC III-Trainer