Sure!
Here's an example of an icebreaker activity that can be used before a
learning session begins:
Two Truths and a Lie:
Start the session by having each participant share three statements
about themselves—two truths and one lie. The rest of the group then
has to guess which statement is the lie. This activity not only helps
participants get to know each other better, but it also encourages
engagement and fosters a fun, relaxed atmosphere. For instance, a
participant might say,Dibuat
"I haveoleh
traveled to 10 countries,
Wardiere Inc.
I play the guitar,
and I am an expert in cooking Italian food." The group then discusses
and guesses which one of these statements is false. This can spark
interesting conversations and connections among the participants,
setting a positive tone for the learning session ahead.
TUJUAN PEMBELAJARAN
1. Siswa mampu memahami dan menggunakan ungkapan-ungkapan yang
umum digunakan dalam memberikan dan meminta layanan, seperti "Can I
help you?" atau "I would like to order...".
2. Siswa mampu mengidentifikasi konteks yang tepat untuk menggunakan
berbagai ungkapan tersebut, baik dalam situasi formal maupun informal.
3. Siswa dapat berlatih percakapan sederhana yang melibatkan layanan,
seperti di restoran, hotel, atau toko.
4. Siswa mampu merespon permintaan layanan dengan sopan dan efektif,
menggunakan tata bahasa dan kosa kata yang sesuai.
EXPRESSING
SERVICE
Analysis the following video and make conversation from its
parts of the video
Customer : "Hello, I was wondering if you could help me with something?"
Service Representative: "Absolutely, I'd be happy to help! What kind of service are you looking for today?"
Customer : "I'm looking for someone to help me write a business proposal."
Service Representative: "Great! We specialize in creating professional and compelling business proposals. Could you
provide a bit more detail about your project, such as the industry or specific goals you have in mind?"
Customer : "Sure, it's for a tech startup. We need to secure funding from investors."
Service Representative: "That sounds exciting! We can certainly assist with that. We'll create a well-structured proposal
that highlights your startup's potential, market opportunities, and financial projections. Would you like to schedule a
consultation to discuss this in more detail?"
Customer : "Yes, that would be perfect. When can we do that?"
Service Representative: "How about tomorrow at 2 PM? We can meet virtually or over the phone, whichever works best
for you."
Customer: "Tomorrow at 2 PM works for me. Let's do it over a video call."
Service Representative: "Excellent! I'll send you a confirmation email with the details and a link for the video call. Is there
anything else you need help with today?"
Customer : "No, that's all for now. Thank you!"
Service Representative: "You're welcome! Looking forward to our meeting tomorrow. Have a great day!"
1. What the dialogue tells about?
2. What does the customer look for?
3. Why does the Service Representative wish to help customer?
4. How does Service Representative response after knowing the specific purpose ?
5. The underlined phrase shows us about .....
Expressing help is an essential aspect of human interaction and community
building. It involves offering assistance, support, or aid to someone in need,
whether they are facing a challenge, seeking guidance, or simply requiring an
extra hand.
To effectively express help, one must communicate willingness and empathy.
This can be done verbally by saying phrases like "How can I assist you?" or "Let
me know if you need anything," and non-verbally through gestures such as a
smile, nod, or open body language. It's also important to listen actively,
understand the specific needs of the person you're helping, and respond in a
way that is respectful and considerate of their situation and feelings. By doing so,
you not only support the individual but also foster a culture of kindness and
cooperation within your community.
Offering help, accepting help, and refusing help are fundamental aspects of social
interaction and communication. Offering help involves reaching out to someone and
proposing assistance, whether it's through a simple task or more substantial support.
It demonstrates empathy, kindness, and a willingness to support others. Phrases like
"Can I help you with that?" or "Would you like some assistance?" are common ways
to offer help.
Accepting help signifies an acknowledgment of one's own limitations and openness to
receive support. It builds collaborative relationships and can foster a sense of
community. Responses such as "Yes, please, I would appreciate that," or "Thank
you, that would be very helpful," are polite ways to accept help.
Refusing help, on the other hand, is equally important as it allows individuals to assert
their independence and manage tasks on their own terms. It should be done politely
to maintain respect and courtesy. Phrases like "Thank you, but I can manage this," or
"I appreciate your offer, but I’m okay," can effectively communicate a refusal without
offending the person offering assistance.
In all three scenarios, the key lies in clear, respectful, and considerate communication
to maintain positive social interactions and relationships.
Complete the following dialogue by using the own phrases
Sure, here's a short dialogue between two friends, Alex and Sam, where Alex offers to help Sam with a
challenging task:
Alex: Hey Sam, you seem a bit stressed. Is everything okay?
Sam: Oh, hey Alex. Yeah, I've just got this huge project due at work, and I'm not sure I'll be able to
finish it on time.
Alex: I totally get that. Deadlines can be really tough. ............?
Sam: That's really kind of you, Alex. I'm just struggling with some of the research. I need more data,
but I'm running out of time to gather it.
Alex: I actually have some free time this evening. ......................? We can split the work and get it done
faster.
Sam: ..................,! Are you sure you don't mind?
Alex: Not at all. Friends help each other out, right? Let's tackle this together. Why don't you send me
the details, and we can start working on it tonight?
Sam: Thanks, Alex. I really appreciate it. You're a lifesaver!
Alex: Anytime, Sam. We'll get through this together.
This dialogue exemplifies a friendly and supportive interaction where Alex offers genuine help to
