ENG

Before Reading This User Power

Manual •• Do not overload wall outlets, extension cords, or adapters
beyond their voltage and capacity. It may cause fire or
This TV comes with this User Manual and an embedded electric shock. Refer to the power specifications section of
e-Manual ( > (left directional button) > Settings > the manual or the power supply label on the product for
voltage and amperage information.

USER MANUAL
Support > Open e-Manual).
On the website (www.samsung.com), you can download the •• Power-supply cords should be placed so that they are not
manuals and see its contents on your PC or mobile device. likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords at the plug

Thank you for purchasing this Samsung product. Warning! Important end, at wall outlets, and at the point where they exit from
the appliance.
To receive more complete service, please register your product at www.samsung.com
Model Serial No.
Safety Instructions •• Never insert anything metallic into the open parts of this
apparatus. This may cause electric shock.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Please read the Safety Instructions before using your TV. •• To avoid electric shock, never touch the inside of this
Refer to the table below for an explanation of symbols which apparatus. Only a qualified technician should open this
Figures and illustrations are provided for reference only and may differ from the actual product appearance.
may be on your Samsung product. apparatus.
Product design and specifications may change without notice.
•• Be sure to plug in the power cord until it is firmly seated.
CAUTION When unplugging the power cord from a wall outlet,
Contact SAMSUNG WORLD WIDE always pull on the power cord's plug. Never unplug it by
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
pulling on the power cord. Do not touch the power cord
Country Samsung Service Center Website Address
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, with wet hands.
Samsung Electronics America, Inc. •• If this apparatus does not operate normally - in particular,
DO NOT REMOVE COVER (OR BACK). THERE ARE
U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support 85 Challenger Road if there are any unusual sounds or smells coming from it -
NO USER SERVICEABLE PARTS INSIDE. REFER ALL
Ridgefield Park, NJ 07660 unplug it immediately and contact an authorized dealer or
SERVICING TO QUALIFIED PERSONNEL.
Accessibility contact information in U.S.A. : accessibility@sea.samsung.com Samsung service center.
This symbol indicates that high voltage is
•• To protect this apparatus from a lightning storm, or to
present inside. It is dangerous to make any
If you experience issues, please do not take the TV back to the store. leave it unattended and unused for a long time, be sure to
kind of contact with any internal part of
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.com or www.samsung. unplug it from the wall outlet and disconnect the antenna
this product.
com/spsn for support and warranty service. or cable system.
This symbol indicates that this product –– Accumulated dust can cause an electric shock, an
has included important literature electric leakage, or a fire by causing the power cord to
concerning operation and maintenance. generate sparks and heat by causing the insulation to
deteriorate.
Class II product: This symbol indicates •• Use only a properly grounded plug and wall outlet.
that a safety connection to electrical earth –– An improper ground may cause electric shock or
(ground) is not required. If this symbol equipment damage. (Class l Equipment only.)
is not present on a product with a power •• To turn off this apparatus completely, disconnect it from
cord, the product MUST have a reliable the wall outlet. To ensure you can unplug this apparatus
connection to protective earth (ground). quickly if necessary, make sure that the wall outlet and
AC voltage: Rated voltage marked with power plug are readily accessible.
this symbol is AC voltage.

DC voltage: Rated voltage marked with

this symbol is DC voltage.

Caution. Consult instructions for use: This

symbol instructs the user to consult the
user manual for further safety related
information.

© 2023 Samsung Electronics Co., Ltd. All rights reserved. -00

Installation •• When installing a wall mount kit, we recommend you

fasten all four VESA screws.
Safety Precaution Preventing the TV from falling
Caution: Pulling, pushing, or climbing
•• Do not place this apparatus near or over a radiator or heat •• If you want to install a wall mount kit that attaches to the
on the TV may cause the TV to fall. In
register, or where it is exposed to direct sunlight. wall using two top screws only, be sure to use a Samsung
particular, ensure your children do not
•• Do not place any objects (vases etc.) containing water on wall mount kit that supports this type of installation. (You
hang on or destabilize the TV. This action
this apparatus, as this can result in a fire or electric shock. may not be able to purchase this type of wall mount kit,
may cause the TV to tip over, causing
•• Do not expose this apparatus to rain or moisture. depending on the geographical region.)
serious injuries or death. Follow all safety
•• Be sure to contact an authorized Samsung service center •• Do not mount the TV at more than a 15 degree tilt.
precautions provided in the Safety Flyer
for information if you intend to install your TV in a location •• Standard dimensions for wall mount kits are shown in the
included with your TV. For added stability
with heavy dust, high or low temperatures, high humidity, table on the Unpacking and Installation Guide.
and safety, you can purchase and install Wall-anchor
chemical substances, or where it will operate 24 hours a
Do not install your wall mount kit while your TV the anti-tip device, refer to "Preventing
day such as in an airport, a train station, etc. Failure to do (not supplied)
is turned on. This may result in personal injury the TV from falling."
so may lead to serious damage to your TV.
from electric shock.
•• Do not expose this apparatus to dripping or splashing. WARNING: Never place a television set in an
•• Do not use screws that are longer than the standard unstable location. The television set may fall,
Mounting the TV on a wall
dimension or do not comply with the VESA standard causing serious personal injury or death. Many
If you mount this TV on a wall, follow screw specifications. Screws that are too long may cause injuries, particularly to children, can be avoided
the instructions exactly as set out by the damage to the inside of the TV set. by taking simple precautions such as: 1. Using the appropriate screws, firmly fasten a set of
manufacturer. If it is not correctly mounted, •• For wall mounts that do not comply with the VESA brackets to the wall. Confirm that the screws are firmly
•• Always use cabinets or stands or mounting methods
the TV may slide or fall and cause serious standard screw specifications, the length of the screws attached to the wall.
recommended by Samsung.
injury to a child or adult and serious damage may differ depending on the wall mount specifications. –– You may need additional material such as wall anchors
•• Always use furniture that can safely support the television
to the TV. •• Do not fasten the screws too firmly. This may damage the depending on the type of wall.
set.
product or cause the product to fall, leading to personal 2. Using the appropriately sized screws, firmly fasten a set of
•• To order the Samsung wall mount kit, contact Samsung •• Always ensure the television set is not overhanging the
injury. Samsung is not liable for these kinds of accidents. brackets to the TV.
service center at 1-800-SAMSUNG (1-800-726-7864). edge of the supporting furniture.
•• Always have two people mount the TV onto a wall. –– For the screw specifications, refer to the standard
•• Samsung Electronics is not responsible for any damage to •• Always educate children about the dangers of climbing
–– For 82 inch or larger models, have four people mount screw part in the table on the Unpacking and
the product or injury to yourself or others if you choose to on furniture to reach the television set or its controls.
the TV onto a wall. Installation Guide.
install the wall mount on your own. •• Always route cords and cables connected to your
3. Connect the brackets fixed to the TV and the brackets
•• Samsung is not liable for product damage or personal Providing proper ventilation for your TV television so they cannot be tripped over, pulled or
fixed to the wall with a durable, heavy-duty string, and
injury when a non-VESA or non-specified wall mount is grabbed.
When you install your TV *and One Connect Box, maintain then tie the string tightly.
used or when the consumer fails to follow the product •• Never place a television set in an unstable location.
a distance of at least 4 inches (10 cm) between the TV *and –– Install the TV near the wall so that it does not fall
installation instructions. •• Never place the television set on tall furniture (for
One Connect Box with other objects (walls, cabinet sides, backwards.
•• You can install your wall mount on a solid wall example, cupboards or bookcases) without anchoring
etc.) to ensure proper ventilation. Failing to maintain proper –– Connect the string so that the brackets fixed to the
perpendicular to the floor. Before attaching the wall both the furniture and the television set to a suitable
ventilation may result in a fire or a problem with the product wall are at the same height as or lower than the
mount to surfaces other than plaster board, contact your support.
caused by an increase in its internal temperature. brackets fixed to the TV.
nearest dealer for additional information. If you install •• Never place the television set on cloth or other materials
*: One Connect Box Supported Model Only
the TV on a ceiling or slanted wall, it may fall and result in that may be located between the television set and
•• When you install your TV with a stand or a wall mount, we
severe personal injury. supporting furniture.
strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another •• Never place items that might tempt children to climb,
manufacturer may cause difficulties with the product or such as toys and remote controls, on the top of the
result in injury caused by the product falling. television or furniture on which the television is placed.
If the existing television set is going to be retained and
relocated, the same considerations as above should be
applied.
•• When you have to relocate or lift the TV for replacement or
cleaning, be sure not to pull out the stand.
Operation Internet security •• If any unexpected messages appear on your TV screen
requesting permission to link a device or enable a remote
Using the TV Controller
•• This apparatus uses batteries. In your community, there Samsung takes a number of steps to protect its Internet- session, do NOT accept. You can turn on the TV with the TV Controller button at
might be environmental regulations that require you to compatible Smart TVs against unauthorized incursions and •• Do not visit suspicious websites and do not install any the bottom of the TV, and then use the Control menu. The
dispose of these batteries properly. Please contact your hacking. For example, certain sensitive communications suspicious programs. We recommend that users install Control menu appears when the TV Controller button is
local authorities for disposal or recycling information. between the TV and the Internet servers are encrypted. In only those authorized apps provided by Samsung through pressed while the TV is On.
•• Store the accessories (remote control, batteries, or etc.) in addition, the TV’s operating system has adopted controls to Samsung Smart Hub. •• The position and shape of the buttons at the bottom of
a location safely out of the reach of children. prevent the installation of unauthorized applications. the TV may differ depending on the model.
•• Do not drop or strike the product. If the product is
damaged, disconnect the power cord and contact a
Although we take steps to protect your Smart TV and
personal information, no Internet-connected device or
01 Connecting the TV to •• The screen may dim if the protective film on the
SAMSUNG logo or the bottom of the TV is not removed. If
Samsung service center. transmission is completely secure. We therefore encourage the One Connect Box protective film is attached, remove the film.
•• Do not dispose of remote control or batteries in a fire. you to take additional steps to safeguard your TV, secure your
•• Do not short-circuit, disassemble, or overheat the Internet connection, and minimize the risk of unauthorized (One Connect Box Supported Model only)
batteries. access. These steps are listed below: For more information about how to connect via the One
•• CAUTION: There is danger of an explosion if you replace •• When Samsung releases software updates to improve Connect Box, refer to Unpacking and Installation Guide.
the batteries used in the remote with the wrong type of the security of your TV, you should promptly install these •• Do not use the One Connect Box in the
battery. Replace only with the same or equivalent type. updates. To automatically receive these updates, turn on Control menu
upside-down or upright position.
Auto Update in the TV's menu ( > (left directional TV Controller button / Remote control sensor /
•• WARNING - TO PREVENT THE SPREAD •• Take care not to subject the cable to any of
button) > Settings > Support > Software Update > Auto Microphone switch
OF FIRE, KEEP CANDLES AND OTHER the actions below. The One Connect Cable
Update). When an update is available, a popup message TV Controller button / Remote control sensor
ITEMS WITH OPEN FLAMES AWAY FROM contains a power circuit.
appears on the TV screen. Accept the software download Microphone switch
THIS PRODUCT AT ALL TIMES.
and update by selecting Yes when prompted. Take steps How to turn on and off the Microphone
Caring for the TV to secure your wireless access point and network. Your
Type A Type B Type C
access point's manual should provide additional details
Pressing Electric
•• To clean this apparatus, unplug the power cord from about how to implement the following measures: Bending Twisting Pulling
on shock
the wall outlet and wipe the product with a soft, dry –– Secure your wireless access point's management
cloth. Do not use any chemicals such as wax, benzene, settings with a unique password to prevent Using the One Connect cable holder
alcohol, thinners, insecticide, air fresheners, lubricants, or unauthorized changes to security related settings.
You can use the One Connect cable holder to tidy up the
detergents. These chemicals can damage the appearance –– Implement standard encryption (e.g., WPA2
cables while installing the wall mount.
of the TV or erase the printing on the product. encryption) on your wireless access point to secure : On Off
•• The exterior and screen of the TV can get scratched during your wireless network signal. You can turn on or off the microphone by using the switch
cleaning. Be sure to wipe the exterior and screen carefully –– Secure access to your wireless network with a hard-to- at the bottom of the TV. If microphone is turned off, All voice
using a soft cloth to prevent scratches. guess password. and sound features using microphone are not available.
•• Do not spray water or any liquid directly onto the TV. Any –– Confirm your access point's firewall setting is enabled •• This function is supported only in QN8**C/QN9**C/Q7*C/
liquid that goes into the product may cause a failure, fire, (if applicable). Q8*C/QN8*C/QN9*C/S8*C/S9*C Series.
or electric shock. –– Make sure that all your Internet-connected devices are •• The position and shape of the microphone switch may
behind your network's firewall.
–– If your access point or modem has a standby mode
02 Initial Setup differ depending on the model.
•• During analysis using data from the microphone, the data
button, use it to disconnect your home network from is not saved.
When you turn on your TV for the first time, it immediately
the Internet when it is not in use.
starts the Initial Setup. Follow the instructions displayed on
•• Use strong passwords for all your Internet accounts
the screen and configure the TV's basic settings to suit your
(Netflix, Facebook, etc.).
viewing environment.
•• You will need a Samsung Account to access our network-
based smart services. If you choose not to log in, you
will only get a connection to terrestrial TV (applicable to
devices with tuners only) and external devices, e.g. via
HDMI.

Connecting the camera to the The TV won’t turn on.

04 Specifications and Decreasing power consumption
product (QN95CD Series only) •• Make sure that the power cord is securely plugged into
Other Information When you shut the TV off, it enters Standby mode. In Standby
the product and the wall outlet.
When you connect a camera, you can use video calls, home mode, it continues to draw a small amount of power. To
•• Make sure that the wall outlet is working and the remote
workouts, and other new features with the camera. control sensor at the bottom of the TV is lit and glowing Specifications decrease power consumption, unplug the power cord when
you don't intend to use the TV for a long time.
a solid red.
•• Try pressing the TV Controller button at the bottom of the Display Resolution
TV to make sure that the problem is not with the remote QN8**C/QN9**C Series: 7680 x 4320 Licenses
control. If the TV turns on, refer to "The remote control Other models: 3840 x 2160

does not work." Sound (Output)

CU7/CU8/QE1C/Q6*C/Q7*C Series: 20 W
The remote control does not work.
Q80CA Series: 40 W
•• Check if the remote control sensor at the bottom of the Q80CD Series: 60 W (50Q80CD model: 40 W)
TV blinks when you press the button on the remote QN85CA/QN90CA Series: 60 W
control. QN85CD/QN90CD Series: 70 W
–– CU7 Series (except for CU77** model): If it does not (43QN90C model: 20 W, 50QN90C model: 40 W)
blink, replace the remote control's batteries. Make S89CA/S89CB/S90CA Series: 40 W, S90CD Series: 60 W
Resolution 1920 x 1080, 30 fps (FHD)
sure that the batteries are installed with their poles QN95C/S95C/QN800C Series: 70 W
Automatic lighting correction YES
(+/–) in the correct direction. Alkaline batteries are QN850C/QN900C Series: 90 W
Viewing angle 85 °
recommended for longer battery life. QN990C Series: 120 W
–– Other models: When the remote's battery is
03 Troubleshooting and discharged, charge the battery using the USB charging
Operating Temperature
50 °F to 104 °F (10 °C to 40 °C)
Maintenance port (C-type), or turn over the remote to expose the
solar cell to light.
Operating Humidity The terms HDMI, HDMI High-Definition Multimedia Interface,
HDMI trade dress and the HDMI Logos are trademarks or
10 % to 80 %, non-condensing
•• Try pointing the remote directly at the TV from 5 ft. to 6 ft.
Troubleshooting (1.5-1.8 m) away.
Storage Temperature
registered trademarks of HDMI Licensing Administrator, Inc.

-4 °F to 113 °F (-20 °C to 45 °C)

For more information, refer to "Troubleshooting" in the •• If your TV came with a Samsung Smart Remote (Bluetooth
Storage Humidity
e-Manual. Remote), make sure to pair the remote to the TV. To pair
5 % to 95 %, non-condensing
> (left directional button) > Settings > Support > a Samsung Smart Remote, press the and buttons
Open e-Manual > Troubleshooting together for 3 seconds.
Notes
If none of the troubleshooting tips apply, please visit "www. •• This device is a Class B digital apparatus.
samsung.com" and click Support or contact the Samsung Eco Sensor and screen •• For information about the power supply, and more
service center. brightness information about power consumption, refer to the
•• This panel is made up of sub pixels which require information on the label attached to the product.
sophisticated technology to produce. There may be, Eco Sensor adjusts the brightness of the TV automatically.
–– On most models, the label is attached to the back of
however, a few bright or dark pixels on the screen. These This feature measures the light in your room and optimizes
the TV. (On some models, the label is inside the cover
pixels will have no impact on the performance of the the brightness of the TV automatically to reduce power
terminal.)
product. consumption. If you want to turn this off, go to >
–– On One Connect Box models, the label is attached to
•• To keep your TV in optimum condition, upgrade to the (left directional button) > Settings > All Settings >
the bottom of the One Connect Box.
latest software. Use the Update Now or Auto Update General & Privacy > Power and Energy Saving > Brightness
•• To connect a LAN cable, use a CAT 7 (*STP type) cable for
functions on the TV's menu ( > (left directional Optimization.
the connection. (100/10 Mbps)
button) > Settings > Support > Software Update > •• The eco sensor is located at the bottom of the TV. Do
* Shielded Twisted Pair
Update Now or Auto Update). not block the sensor with any object. This can decrease
•• The images and specifications of the Unpacking and
picture brightness.
Installation Guide may differ from the actual product.