MAINTENANCE

& CARE
FLOORING & TILE

• Placemats to protect high-traffic Porcelain Tile

areas and access points to the Porcelain tiles are made from denser
outdoors; natural clay; finely ground sand is
also added to the manufacturing
• Refrain from excessive wet mix. The mixture is pressed and
FLOORING mopping of the floor; fired at a much higher temperature
Flooring is a term to describe any to remove almost all of the water
finish material applied over a floor • Never allow liquids to stand on the content. Glass tiles do not absorb
structure to provide a walking floor; moisture and do not become
surface. The layer beneath the stained and are suitable for wet
flooring is called the subfloor. • Regularly sweep, dust or room use.
The subfloor is typically made of vacuum the floor with a hardwood
plywood and floor joists or concrete attachment; Ceramic Tile
and supports the flooring. Ceramic tiles are made from clay
• Planted pots should be isolated or clay and other raw materials,
Laminate Wood Floors from the floor surface; which are shaped and fired to give
Laminate is synthetic artificial strength and aesthetic beauty.
flooring constructed in layers. • Protect floors from pet damage
The material is designed to resist (such as claws); Routine Maintenance
moisture that could cause boards
to warp, but if exposed to excessive • Keep the home at a proper • Well-placed mats in high-traffic
water, it may cause irreparable temperature and humidity. areas can prevent dirt build-up or
damage. damage;
Warranty Coverage
The backing is the bottom layer, One (1) year warranty covers • Wash tile with a mild cleaner
and the inner core is above it. The manufacturer or installation defects. specifically designed for cleaning
core is made from a high-density Wear and tear or damage is not porcelain tile; rinse with warm water
fiberboard reinforced with a special considered a warrantable defect. and allow for drying;
resin to resist moisture and increase Reproducing scratches and chips is
durability. the homeowner’s responsibility as • Never wash the tile with abrasive
part of maintenance. soap or harsh chemical cleaners;
Next is the image design layer,
where the high-resolution image of • Wipe stains immediately to
wood appears. The top layer is the prevent the staining of the tile and
wear layer; this layer helps protect grout;
the design from fading, scratches,
and damage from everyday wear • Take extra care to clean light-
and tear. Laminate flooring rarely coloured grout lines regularly to
comprises wood and generally does TILE prevent staining. Grout cleaners
not yellow or fade from sunlight. and whiteners are available at most
Tile is a manufactured piece of hardware stores;
Routine Maintenance hard-wearing material such as
porcelain, ceramic, stone or glass. • Take care not to drop heavy
• Spills must be wiped up as soon as The three most common areas in objects that may chip or crack the
they occur. Excessive water or liquid a home where tiling is used are surface;
can cause irreversible damage to backsplashes, flooring, showers,
laminate flooring; and bathtub walls.

33
CABINETS, COUNTERTOPS & BACKSPLASH

Warranty Coverage considered a warrantable defect. acetone and other solutions with
One(1)year warranty covers Reproducing scratches and chips is unidentified ingredients to clean
manufacturer or installation defects. the homeowner’s responsibility as your solid surface countertop;
Wear and tear or damage is not part of maintenance.
considered a warrantable defect. • Make sure your manufacturer
Reproducing scratches and chips is recommends your cleaning agent;
the homeowner’s responsibility as
part of maintenance. • Use a cutting board to protect
your counters when you cut or
COUNTERTOPS & BACKPLASH chop;

Countertops are horizontal • Never place hot pots, pans or

work surfaces in the kitchen and dishes directly on the countertops
bathrooms installed upon and and always use a pad to protect the
CABINETS supported by cabinets. countertop from excessive heat;

Cabinets are built-in cupboards • Be mindful of the mitre joints of

The surface is positioned at an
with drawers or shelves installed in your countertop; they are sealed to
ergonomic height and the particular
kitchens and bathrooms for storage. prevent any penetration of liquid,
task for which it is designed. A
Cabinets are typically made with but it is best to avoid any standing
countertop may be constructed
wood, PVC & vinyl surfaces and water or hot pots, pans, dishes
of various materials with
may feature various compounds to or any small appliance, as it can
different materials such as stone,
provide strong hand durability. deteriorate the sealant and cause
ceramictile,wood and concrete.
swelling and irreparable damage;
Routine Maintenance
Engineered Stone
• Periodically check hinge screws • The best way to prevent stains is
Engineered stone is a composite
and tighten them if required; by adding a sealer on a semi-annual
material used as an alternative
to solid stone to make kitchen basis; it fills the pores of the porous
• Wipe up any spilled liquids as soon material and repels spills allowing
countertops. The finished product
as possible to avoid damage or time to wipe them away.
combines crushed stone and
staining the finish, as your cabinets
polymer resin that sets to harden
are meant to stay dry; Warranty Coverage
and permanently form the finished
surface. Engineered stone has all One(1) year warranty covers
• Avoid the use of abrasive cleaners; manufacturer or installation
the properties of solid stone, such
as fire resistance and strength. defects. Wear and tear or damage
• Most cabinet surfaces can be is not considered a warrantable
cleaned using a damp cloth; defect.
Routine Maintenance
• Ensure that all spills are mopped
• Greases splattered on the surfaces Wear and tear or damage is not
up quickly to prevent them from
should be removed immediately as considered a warrantable defect.
penetrating through the porous
it becomes more difficult to remove Reproducing scratches and chips is
material and causing stains;
as it solidifies; the homeowner’s responsibility as
• Clean surfaces using a damp cloth part of maintenance.
Warranty Coverage
and a mild soap;
One(1) year warranty covers
manufacturer or installation
• Avoid using strong chemicals
defects. Wear and tear or damage
such as acid, alkaline material and

34
COVERINGS, INTERIOR DOORS & WALLS

Warranty Coverage
One (1) year warranty covers
manufacturer or installation
defects. Wear and tear or damage
is not considered a warrantable
WINDOW COVERINGS defect. Removing the plastic sleeve WALLS & DRYWALL
on the pull will void warranty.
Blinds have horizontal or vertical Interior walls are constructed using
slats, typically wood, composite, Reproducing scratches and chips is vertical 4” studs up to 16” apart,
vinyl or aluminum. Blinds can be the homeowner’s responsibility as with 4” horizontal tracks at the top
turned to control the amount of part of maintenance. and bottom.
sunlight and air allowed in a room
and can be completely pulled up Hallway and shared walls are a
with a pull cord or cordless system. partition wall system with 6” tracks
Roller shades are window covering and a staggered stud layout to help
that rolls up through a cylinder that reduce sound transmission.
revolves. The shade is mounted on INTERIOR DOORS
the roller and can be pulled up or Drywall cracks and nail pops
down. Interior doors are hollow cores are often caused by the normal
made of honeycomb cardboard shrinkage of building materials
In order to eliminate strangulation encased by fiberboard or a veneer occurring during the drying process
risks to children due to accessible shell with a painted finish. after construction. As a result, they
cords, Canada has enforced are not regarded as warrantable
new Corded Window Covering Routine Maintenance defects unless they are considered
Regulations as of May 1st, 2022. • If a door lock sticks, you might excessive. When determining
To adjust the roller shades, push want to apply a small amount of whether drywall cracks are
the plastic sleeve up to expose the powdered graphite, available at warrantable, we apply standards
chain at the bottom and pull down hardware stores, which will reduce accepted by the industry. The
on the chain. the tendency to gum up the lock drywall cracks must be deemed
mechanism; excessive (i.e., cracks that exceed
1/16” in width or 12” in length or are
Routine Maintenance • Interior door hardware can be considered extreme in number).
• Use care when manipulating the wiped clean with a damp cloth and We will accept claims involving nail
blinds, especially window coverings polished with a dry cloth; pops that crack the wall surface,
over large windows, as they are appear in a prominent place, or are
very heavy and may require • Doors may require an adjustment deemed excessive in number.
support when operated. They are occasionally to prevent binding and
an intricate system of pulleys that open and close freely. Routine Maintenance
can be difficult to fix if broken; • Take care not to damage wall
Warranty Coverage surfaces by limiting contact and
• If your blinds have just a thin One(1) year warranty covers preventing impacts on the wall;
layer of dust, a feather duster will manufacturer or installation defects.
be sufficient to clean them. Open Wear and tear or damage is not • Repair to common drywall
the blinds and run a feather duster considered a warrantable defect. cracking, denting, or scratching
between each blind, to pick up the Reproducing scratches and chips is simply; apply some joint
dust on both sides. the homeowner’s responsibility as compound(available at building
part of maintenance. supply or hardware stores) with a

35
PAINT, PLUMBING & FIXTURES

putty knife and spread it firmly into • Periodic painting is part of systems.
the gap. Straighten the knife and homeowner maintenance;
pass it over the repair to scrape off Waste Pipes
any excess joint compound one last • To clean walls, apply a mild liquid
The waste pipe network includes
time. Let it dry overnight, and apply detergent onto a soft sponge, not drain pipes connected to the main
another putty knife and spread it cloth, as a fabric acts as an abrasive.
sewer pipe, traps, and vent pipes to
firmly into the gap. Straighten the Gently massage the detergent into permit proper draining. These may
knife and pass it over the repair the soiled area. Once the dirty roombe located within cabinets, inside
to scrape off any excess joint is clean, gently rinse the sponge closets or visible on a wall surface.
compound one last time. Let it dry and wipe the area gently; These areas must remain accessible
overnight, and apply another coat as they are the means of access to
of compound if needed. Once the Warranty Coverage the cleanout should a blockage
compound is dry, lightly sand the One(1) year warranty covers occur.
patch with1 20-220 grit sandpaper. manufacturer or installation defects.
Paint the patch or affected area as Wear and tear or damage is not P-Trap
necessary. considered a warrantable defect. A trap is a P-shaped waste pipe
Reproducing scratches and chips is beneath each sink connected to the
Warranty Coverage the homeowner’s responsibility as sanitary plumbing system. The trap
One (1) year warranty covers part of maintenance. remains filled with water to act as a
manufacturer or installation defects. barrier to prevent airborne bacteria
Wear and tear or damage is not and odours from coming up the
considered a warrantable defect. sink drain. The trap under a sink
Reproducing scratches and chips is also serves to catch lost valuables.
the homeowner’s responsibility as
part of maintenance. PLUMBING & FIXTURES Routine Maintenance
• Certain waste materials, including
The plumbing in your new home grease, fat and petroleum products,
consists of pipes for potable water should not be disposed of down the
supply throughout the house and plumbing system. These materials
drain pipes for wastewater disposal. will accumulate in the piping,
PAINT A main water supply shut-off has especially in the P-traps, and can
been provided for your unit to shut significantly reduce the flow of
Most surfaces in your home are off the water supply to your new water through the waste system in
painted with latex base paint.Paint home. the building. These substances are
is a combination of pigments with also very detrimental to municipal
suitable thinners or oils to provide Additional shut-offs may also have sewage treatment systems;
an effective way to protect and been provided to the sink supply
decorate surfaces. lines and toilets to allow for routine • If sewer gasses are detected,
maintenance. Each unit has a running water down the waste pipe
Routine Maintenance separate shut-off Please familiarize will reprime the trap and likely stop
• Take steps to prevent wear by yourself with the shut-off locations the odour;
limiting impacts to wall surfaces; in case of an emergency.
• As waste material collects along
• Maintain lower levels of humidity Hot Water Source the drain pipe walls, the water might
inside the home; Hot water is produced by the slow drain. This can be remedied by
standard water boiler system that using a drain-clearing product or a
• Do not attempt to wash walls services the entire building. Hot drain snake to clear the section of
before latex paint curing (30 days water is distributed throughout the pipe.
after application); the building via the mechanical 36
PLUMBING & FIXTURES

Warranty Coverage ing. A solution of baking soda and Warranty Coverage

One(1)year warranty covers white table vinegar will generally One (1) year warranty covers
manufacturer or installation remove the staining of fixtures. manufacturer or installation
defects. Wear and tear or damage defects. Wear and tear or damage
is not considered a warrantable Warranty Coverage is not considered a warrantable
defect. Clogged drains are not a One (1) year warranty covers defect.
warrantable defect. manufacturer or installation
defects. Wear and tear or damage Stainless Steel Sinks
Faucets is not considered a warrantable Stainless steel sinks may be
A faucet is a device that allows you defect. damaged by impacts or abrasive
to turn the water flow on and off items that could scratch the surface.
and control the temperature. The Toilets Most stainless-steel sinks are made
faucet fixture includes the whole The toilet fixtures and sink basins by drawing a sheet of stainless steel
mechanism for controlling the are made of vitreous china, glazed over a die. Some very deep sinks
flow of water. Most fixtures have a and kiln-fired for a solid and are fabricated by welding.
chrome or polished finish. attractive finish.
Routine Maintenance
Routine Maintenance Other basins and fixtures, such as • Take care not to drop items or
• Clean fixtures with mild detergent bathtubs, are reinforced fibreglass damage the stainless steel sink
and keep fixtures free from debris with an acrylic finish, providing a basin;
to keep them moving freely; similarly smooth, glossy and long-
wearing finish. • Use a mild cleaning agent and
• Faucet handles should return no keep surfaces clean;
further than the point at which they Routine Maintenance
stop the water flow. Inspect shut- • Inspect shut-off valves annually • Avoid steel wool as they will leave
off valves at least annually for leaks for any leaks; small bits of metal lodged in the
at each connection; sink and will cause rust spots to
• If the water continuously runs into show;
• Clean aerators on faucets the toilet bowl from the tank, there
regularly; may be a poor seal at the flapper • Use of anti-bacterial soaps may
valve at the tank’s base. This seal cause surface discoloration if the
• Use of abrasive products and can be cleaned with a stiff brush sink is not rinsed thoroughly after
steel wool pads should be avoided or steel wool. A worn flapper valve use.
as these products will cause the would require replacement as part
finish of the fixture to become dull of maintenance; Warranty Coverage
or scratched; One (1) year warranty covers
• To prevent plugged toilets, never manufacturer or installation
• Noisy or leaking faucets can occur flush materials like hair, grease, lint, defects. Wear and tear or damage
due to loose or worn washers and diapers, sanitary products, cotton is not considered a warrantable
may require replacement over time swabs, food, or plastic. Toilet tissue defect.
as part of maintenance; is the only paper product designed
to be flushed; Tub & Shower Enclosures
• Green staining of fixtures is The shower enclosure such as
usually a water-related issue due to • Avoid abrasive cleaners or pads, a glass shower door or shower
the chemical compositions in the as they will damage the finish; curtain, will prevent water from
waterand is not a builder defect. leaking onto the bathroom floor
Thoroughly rinse with water after • Use cleaning product specifically while the shower is in use.

37
ELECTRICITY

Routine Maintenance CAULKING SERVICE BREAKER PANEL

• Silicone is installed to create a Caulking is a silicone sealant which Service cables run from the
water tight seal between dissimilar is applied to plumbing fixtures and electrical meter to the service or
materials, as the silicone breaks joints between floor and wall areas. breaker panel located within the
down over time, it must be replaced The flexible material shrinks over suite. This panel contains all of the
as part of maintenance to ensure a time and may require reapplication circuit breakers for your home. Take
water-tight seal; to maintain a seal. the time to familiarize yourself with
the location and essential operation
• Ensure the shower door or curtain Routine Maintenance of switching your breakers on and
is tightly closed at all shower edges • Regularly inspect and check areas off.
to avoid water damage to finishes with silicone, particularly those
in the bathroom and suites below; exposed to water that is susceptible The circuit breaker is designed to
to water damage; trip and turn off the power to an
• To prevent damage to the flooring overloaded circuit to protect your
or walls, any spills or puddles • Replace any cracked or appliances, your home and the
of water should be cleaned up deteriorated silicone as part of people living in it.
immediately. homeowner maintenance;
OUTLETS
Warranty Coverage • Applying silicone is simple, and A single circuit may serve several
One(1) year warranty covers the products can be purchased outlets. The location of electrical
manufacturer or installation de at a hardware store. Please check outlets in your home is determined
fects. Wear and tear or damage the manufacturer’s directions on by the requirements of the Electrical
is not considered a warrantable the tube for specific installation Code. Switch plugs are electrical
defect. instructions. outlets controlled by a switch on
the wall. The switch will control
GROUT Warranty Coverage either the top or bottom receptacle
Grout is used to filling the joints One (1) year warranty covers outlet; the other outlet will always
between tiles on floors and walls. manufacturer or installation be live. These are typically in the
defects. Wear and tear or damage living room and bedrooms and are
Routine Maintenance is not considered a warrantable commonly used for lamps.
• Grout between the tiles and in the
corners should be checked during G.F.C.I. CIRCUITS
regular cleaning. Any cavities A ground fault circuit interrupter
found should be filled in as soon as (G.F.C.I.) is similar to a wall outlet
possible to maintain a water-tight but is equipped with an internal
seal; circuit breaker. It is generally
ELECTRICAL installed where electrical circuits
• Grout shouldbe sealed annually may come into contacts with water,
with a sealant product to prevent The amount of electricity you use such as in kitchens, bathrooms and
water ingress behind tiles; such is monitored by a small meter laundry rooms.
products can be purchased at a mounted in a common area
hardware store. electrical room nd by the utility The G.F.C.I. is extremely sensitive
company to determine your and will trip if an inconsistency of
Warranty Coverage electrical billing. The meter is the the electrical current is detected.
One(1) year warranty covers utility company’s property and Ground faults usually occur in older
manufacturer or installation requires no attention from the appliances, electrical equipment
defects. Wear and tear or damage homeowner beyond taking usual without a ground prong, or an
is not considered a warrantable precautions to avoid damage
defect. 38
ELECTRICITY

inexpensive extension cord. Routine Maintenance

• Test G.F.C.I .outlets monthly to
SMOKE DETECTORS ensure proper operation; to test a
Each home has one (1) installed G.F.C.I., push the button labelled
in front of the bedroom(s). These “test,” which will cause the circuit
alarms are electrically operated and to shut off. Press the “reset” button
are wired directly to your electrical on the G.F.C.I. to turn it back on.
panel. Occasionally verify that Remember that the single G.F.C.I.
the alarm is active. Some models will protect all outlets on that
will have a small light that is on circuit. If this breaker trips, unplug
when power is being supplied to the source of the interruption and
the alarm. It is visible by standing reset the breaker either at the panel
directly under the detector. Other or at the outlet itself.
models will have a test button.
This should be depressed and a • An electrician should be called to
high pitch squeal will be audible. check circuits that repeatedly trip
Activation of this alarm does not the breaker without explanation.
affect the building emergency
system. It is not linked to any other
alarm system outside the home.
FAN COIL
The property manager will organize
It is crucial to inform all homeowners
inspections of the smoke detector
that turning off the main supply and
systems in accordance with the
breaker for the fan coil in their suite
local by-laws.
will trigger the entire floor to go into
test mode, leading to the shutdown
IN-SUITE ALARM of the condensing unit. Therefore,
For additional protection, a second
we must emphasize that such
alarm has been installed within your
actions are not permissible at any
home. This alarm is activated by the
time, as they will result in servicing
building fire protection system. If
calls due to improper heating and
this alarm should activate a high
cooling. Your cooperation is greatly
pitch sound, vacate the building.
appreciated.
Follow the fire safety routes located
at the elevators.

Avoid overloading circuits with

heaters, light decorations or
appliances during the winter. In
Winter (and all year), occasionally
open windows to allow the house to
air out, and if the weather permits.

Avoid halogen and only put

LED bulbs in the potlights when
replacing them.

39
HEATING, COOLING & VENTILATION

electrical system and do not require Ventilation/Condensation

batteries. However, they will not During cold weather, a draft may
operate in a power outage unless appear around a window even
the unit has a backup battery; though it is adequately glazed,
fitted and weather-stripped. With
• The Strata Company will some possible exceptions, such as
EMERGENCY WARNING coordinate the annual testing of the extreme wind conditions, the draft
SYSTEMS system. may be due to vertical air movement
over the face of the window. A draft
Smoke & Carbon Monoxide Warranty Coverage may also be commonly experienced
Detectors (Kitchen Location) Two (2) year warranty covers when standing or sitting close to a
Carbon monoxide is a colourless, manufacturer or installation window. This chill may be due to the
odourless, tasteless gas slightly defects. Wear and tear or damage heat radiating from your body to
less dense than air and difficult to is not considered a warrantable the colder window. Condensation
detect. defect. Battery replacement is not and frost on windows will occur
covered under warranty. if the high relative humidity is
It can cause health problems maintained inside the unit during
before you notice it is present, periods of icy weather. Please note
and exposure can cause carbon condensation issues caused by
monoxide poisoning, leading to the high humidity in your home is
severe illness and, ultimately, death. not warrantable. We recommend
leaving on the humidistat in your
Warranty Coverage HEATING, COOLING & home to minimize condensation
Two (2) year warranty covers VENTILATION from occurring.
manufacturer or installation defects
considered a warrantable defect. Thermostat Routine Maintenance:
Battery replacement is not covered The thermostat controls the 1. It is recommended that this
under warranty. operation of the heating and fan is programmed to operate
cooling system by monitoring the continuously;
Fire Alarms Speaker, & Smoke air temperature inside the home 2. Use exhaust fans while cooking;
Detector, Strobe (Bedroom and to maintain consistent comfort. If 3. When doing laundry, please be
Corridor locations) the thermostat is equipped with sure to open a window to help
Smoke detection equipment has a programmable function should exhaust extra humidity;
been installed in your home to be utilized to ensure the most 4. Use bathroom exhaust fans
warn you and your family early in efficient use of the heating systems. while having a bath or shower;
the event of a fire. For improved 5. Open a window after baths and
reliability, your home’s smoke Routine Maintenance showers;
and CO2 detection equipment is • Vacuum around the thermostat 6. Ventilate the home at least once
powered by an electrical system to avoid dust build-up, which can a day by opening a window or
with a battery backup system. comprise the internal components; door;
7. Open the blinds and drapes
Routine Maintenance Warranty Coverage throughout the day to allow for
• Clean with a vacuum twice a year Two (2) year warranty covers air circulation on windows;
to keep free from dust buildup; manufacturer or installation 8. Move furniture roughly 12-
defects. Wear and tear or damage 16 inches from windows and
• Please note that these devices are is not considered a warrantable heaters;
connected directly to the home’s defect. 9. Avoid hanging laundry indoors

40
APPLIANCES

to dry as this adds to the indoor reliable fuel source for excellent tear or damage is not considered a
humidity. cooking, grilling, and heating. warrantable defect.
Please use caution with gas
Warranty Coverage appliances, as a leak or accidentally
Two (2) year warranty covers leaving an appliance on can cause
manufacturer or installation harm.
defects. Wear and tear or damage
is not considered a warrantable The gas shut-off is at the range’s
defect. backside, behind the stove’s bottom
drawer or within an adjoining
Bathroom Exhaust Fans cabinet.
Bathroom fans installed in the home
APPLIANCES
are intended to be an integral part You can access this shut-off by
The appliances included with
of the ventilation system. The main removing the stove drawer and
purchasing your new home have
fan is controlled by a switch and reaching for the shut-off hand leat
been checked to ensure they
automatic sensor to facilitate fresh the back of the range; however, this
operate correctly.
air exchange, per the BC Building may vary for different floor plans
Code.
The range shut-off location will All appliances in your new home
be pointed out to you during your come with a manual detailing
Routine Maintenance
the operating and maintenance
• The fan(s) should be cleaned home orientation; pay special
procedures and must be followed
seasonally by removing the dust attention to remembering this
to maintain the manufacturer’s
and dirt that has built upon the fan detail.
warranty.
blades and grille.
Routine Maintenance
Warranty Coverage
• Please ensure that you read all • The area should be inspected
All appliances have one year after
material distributed related to regularly to ensure valves are free
the occupancy date of the home.
the exhaust fan to keep the unit from debris or dirt and not leaking;
The warranty on all appliances is
functioning as intended.
• Gas lines should be connected offered through our partner and
supplier, Midland Appliances.
The filters must be replaced to allow even gas flow, free from
regurlarly. It is recommend every 3 debris or dirt and not leaking;
Any warranty cards provided with
months. The homeowners are solely
the equipment should be completed
reponsible for replacing the filters. • If you smell gas when the fixture is
not in use, there may be a problem. and sent to the manufacturer to
Turn off the gas at the primary ensure your warranty obligations
Warranty Coverage
are met.
Two (2) year warranty covers location and contact an appliance
manufacturer or installation defects installer specializing in gas fittings
Should you need to have warranty
related to the rough-in. Wear and or a gas pipe fitter.
work completed on an appliance or
tear or damage is not considered a
Warranty Coverage have a concern about an appliance,
warrantable defect.
Two year warranty covers please contact Midland Appliances
manufacturer or installation defects directly to coordinate a visit from a
Natural Gas Distribution technician.
System related to natural gas supply
Your home is supplied with natural through the gas line. One year The following tips are included for
gas to service the stove. Gas is a warranty through the manufacturer
covers the appliance. Wear and information only.

41
APPLIANCES

Dishwasher cleaning up food debris from the Routine Maintenance

A dishwasher is a mechanical base and drain; • One of the easiest ways to extend
device for cleaning dishware and the longevity of your microwave is
cutlery. Although dishwashers are • Observe the cycle to ensure it is by cleaning it regularly. Food and
watertight, they don’t fill with water. working correctly; liquid spatters can absorb energy,
leading to burning spots and even
A small basin at the bottom fills up, • Please ensure that you read all causing damage to microwave
heating elements heat the water, material distributed to keep the components. Most foods and
and then a pump propels the water appliance functioning as intended liquids can be removed with warm
up to the water jets, which are and be aware of any other soap and water or an approved
forced out and sprayed against the maintenance requirements. microwave oven cleaner;
dirty dishes.
• Request a service call with Midland • Materials that are not microwave
When the washing and rinsing Appliances if any issues arise, and a safe can cause fires or explosions.
are finished, the water will drain technician will visit to evaluate any It would be best if you never put in
down to the basin again, where the warranty concerns; aluminum foil, metal and dishware
pump propels the water out of the with silver or gold accents;
dishwasher into a drain hose that • If after one-year warranty expiry,
feeds directly to the pipes under consult the manufacturer or local • Microwave latches are more
your sink. service technician for a service call. complex than many people
appreciate; some latches have
The final step in a wash cycle is Warranty Coverage as many as three switching
optional - the dry cycle. The heating One (1) year warranty through the mechanisms that must close in
element at the bottom of the manufacturer on the appliance. the correct order. Closing the
dishwasher heats the air inside to Please contact Midland Appliances door carelessly may damage these
help the dishes dry. for information on the warranty or switches. Pulling the door open
to schedule a service call. Wear and while the microwave is running can
Routine Maintenance tear or damage is not considered a result in a blown safety fuse;
• Only use detergent recommended warrantable defect.
specifically for dishwashers. • Running a microwave without
Alternatives can cause leakage and Microwave anything inside it can cause severe
excessive bubbles; A microwave is a kitchen appliance damage. When a microwave is
that heats and cooks food by empty, the energy it produces must
• Ensure that all items placed in exposing it to microwave radiation be absorbed by its components,
your dishwasher are dishwasher in the electromagnetic spectrum. such as the glass or the magnetron
safe; that produces the power. These
Microwave ovens are popular for components are not designed
• Rinse food dishes to help prevent reheating previously cooked foods to withstand this exposure, and
food particles from blocking the and cooking various foods. repairing or replacing them can be
main drain; expensive;
They are also helpful for rapidly
• Rinse food dishes to help prevent heating otherwise slowly prepared • An excessively heavy item can
food particles from blocking the cooking items. Some microwaves mechanically strain the turntable,
main drain; also serve as hood fans for the its motor, and central components
stove and help exhaust air to the such as the magnetron. All of this
• Maintain the dishwasher by home’s exterior. can lead to a damaged unit and
poorly cooked food;

42
APPLIANCES

• The microwave must never be Routine Maintenance compressor.

used to dry garments or fabric as a • Kitchen fan and filter require
fire may result; cleaning. The necessary frequency Routine Maintenance
of cleaning will depend on how • Clean refrigerator condenser coils
• Replacing parts such as light often the range is used and what every six months to ensure they are
bulbs, door latches, turntables, type of cooking is done. Inspect clean and debris-free;
motors, and charcoal filters is filters regularly and evaluate if
safe and affordable. Most of these cleaning is required; • Regularly inspect and clear any
problems should be relatively easy ice build-up in the refrigerator
to diagnose. The charcoal filter is • The filter is made of a steel mesh or freezer compartments; build-
one of the only simple parts that that performs best when clean. up may cause the failure of the
can be easily forgotten. If your filter It is easily removed and cleaned appliance;
appears greasy or your microwave by soaking it in warm water with
vents strange odors, this usually regular detergent; • Regularly check your refrigerator’s
indicates that grease has built up interior temperature;
and a new filter is needed; • It is also recommended to clean
the fan and housing with a mild • Keep door gaskets clean;
• Please ensure that you read all degreasing formula;
material distributed to keep the • Keep the refrigerator doors closed
appliance functioning as intended • Please ensure that you read all during a power outage;
and be aware of any other material distributed related to
maintenance requirements. the exhaust fan to keep the unit • Please ensure that you read all
functioning as intended. material distributed to keep the
Warranty Coverage appliance functioning as intended
One (1) year warranty through the Warranty Coverage and be aware of any other
manufacturer on the appliance. The hood fan appliance is covered maintenance requirements.
Please contact Midland Appliances under the One (1) year warranty
for information on the warranty or through the manufacturer. Two (2) Warranty Coverage
to schedule a service call. Wear and year warranty covers manufacturer One (1) year warranty through the
tear or damage is not considered a or installation defects of ventilation manufacturer on the appliance.
warrantable defect. rough in components. Wear and Please contact Midland Appliances
tear or damage is not considered a for information on the warranty or
Cooking Range Hood Fan warrantable defect. to schedule a service call. Wear and
A hood fan is a separate appliance tear or damage is not considered a
that helps exhaust humid air caused Refrigerator warrantable defect.
by cooking to the home’s exterior The refrigerator is an appliance or
with an external venting system. compartment artificially kept cool Stove or Range
This system should be used when and used to store food and drinks. A stove is an appliance for cooking
cooking to prevent odour from and heating that operates by gas or
being released into the corridor, Your refrigerator may have one electricity.
lessen grease build-up on kitchen or two controls that allow you
surfaces, and reduce humidity to regulate the tempe rature Care must be used with the
within your suite. This system may in the freezer and refrigerator appliances; they can reach high
be incorporated into a microwave compartments. The refrigerator temperatures and cause injury if
appliance or a standalone system. control is a thermostat which not used with care.
measures the temperature and
regulates the running time of the

43
APPLIANCES

Routine Maintenance • Inspect washer hoses regularly for • Inspect the area around the drum
• Obtain a good quality oven and signs of wear and tear and possible for lint build-up. Should the lint
stove top cleaner to maintain the loose connections; trap not be cleared, you will find
finish of the appliance; that clothes will take longer to dry,
• Make sure you turn hot and cold- excessive humidity in your home,
• Prevent a build-up of spilled food water valves off when leaving your and damage to the dryer motor and
on burners or in the oven, as this home for an extended period; switches may cause a fire;
may damage the stove, which could
result in costly repairs; • Please ensure that you read all • Dryer vents should be cleaned
material distributed to keep the annually for drying efficiency and
• Do not leave cooking unattended appliance functioning as intended fire prevention. Your Property
for any reason; caution should be and be aware of any other Manager may coordinate this
used to prevent fires and injury; maintenance requirements. cleaning;

• Please ensure that you read all Warranty Coverage • Please ensure that you read all
material distributed to keep the One (1) year warranty through the material distributed to keep the
appliance functioning as intended manufacturer on the appliance. appliance functioning as intended
and be aware of any other Wear and tear or damage is not and be aware of any other
maintenance requirements. considered a warrantable defect. maintenance requirements.
Please contact Midland Appliances
Warranty Coverage for information on the warranty or Warranty Coverage
One (1) year warranty through the to schedule a service call. One (1) year warranty through the
manufacturer on the appliance. manufacturer on the appliance.
Please contact Midland Appliances Clothes Dryer Please contact Midland Appliances
for information on the warranty or A clothes dryer is a powered for information on the warranty or
to schedule a service call. Wear and household appliance that removes to schedule a service call. Wear and
tear or damage is not considered a moisture from a load of clothing tear or damage is not considered a
warrantable defect. and other textiles after being warrantable defect.
washed in a washer.
Washing Machine
A washing machine is used to wash Only load clothes previously
laundry like clothing and other washed in a machine and partially
textiles. The appliance is connected spun dry, so they are only damp;
to a hot and cold water source and another spin cycle may be required
drain. when clothes are quite wet.

Routine Maintenance Routine Maintenance

• Ensure that the washer drain hose • Clean the lint from the dryer trap
is correctly inserted and connected after each dryer use;
to the drain pipe before using the
machine; • Dryers vent to the exterior of
the building, usually above a patio
• Avoid overloading the washer or deck space and will require
and make sure to distribute the cleaning as debris builds up. Check
items evenly in the washer to avoid exterior vents quarterly and remove
excessive vibration; any visible debris;

44
WINDOWS

The Maintenance Section outlines maintenance requirements of the areas categorized as Limited Common
Property (LCP) or Common Property(CP). Each Strata Corporation makes decisions on maintaining LCP
or common areas annually, and the Council and Property Manager coordinate the work. Strata Corporation
and individual Strata Lot owners may share The maintenance of the items below.

• Do not use sharp objects such as turn on the exhaust fan or open a
scrapers; these will scratch the glass, window;
aluminum, or vinyl frames.
• Put damp towels in the clothes
WINDOWS Warranty Coverage dryer for a few minutes afterward;
Five(5) year building envelope
The windows in your home warranty is available on the window • When cooking, keep lids on pots
incorporate two measures to assembly. Please submit a service to reduce evaporation and use the
improve their energy efficiency. claim in the event of a leak that kitchen fan to exhaust moisture;
The windows are double-glazed, causes water to penetrate the
meaning each has two panes of building envelope. • When shampooing carpets
glass, separated by an air space. Wear and tear or damage is not or other home cleanings, open
considered a warrantable defect. windows to remove moisture;
The air space dramatically increases
the insulating capability of windows Condensation • If you keep your window curtains
and reduces condensation on the The higher the relative humidity or blinds closed at night and
interior surface. The air space is levels are in your home, the greater find that condensation forms on
sealed so moisture and dust cannot the condensation will appear. A the window, try leaving it open,
enter. small amount of condensation is allowing warm interior air to
expected. circulate near the window with
Secondly, the windows are thermally ease by keeping it warmer and
broken and designed to separate Suppose condensation forms pools reducing the condensation;
the cold exterior from the warmer of water on the window sill or starts
interior by reducing heat loss and to form on large areas of glass. • Purchase a hygrometer to
condensation on the frame. In that case, it indicates that the monitor the humidity levels. In the
humidity is too high in your home winter heating season, the relative
The bottom of your window frame is or the temperature at the window is humidity should not exceed 45%
designed to channel condensation being lowered relative to the rest of and should not drop below 30%.
to the outside. the house.
Warranty Coverage
Regular Maintenance Blinds or heavy drapes can cause Condensation caused by moisture
• Keep all window sill channels this. Condensation can also occur or high humidity levels is not a
clean from dirt for proper operation during particular combinations of warrantable defect and should
and ensure clear weep holes; temperature fluctuations, such as a be addressed by the homeowner
cold surface rising in temperature by adjusting habits to reduce
• Harsh detergents are not very quickly. humidity.
recommended on glass or window
frames to preserve the painted Regular Maintenance
finish; • When using the bathtub or shower,

45
DOORS DECK & LANDSCAPING

and/or cause excessive door building envelope warranty is

warping; available on the door assembly.

• The wrong type of paint may Please submit a service claim in the
DOORS void the manufacturer’s waranty; event of a leak that causes water to
therefore, any such restrictions penetrate the building envelope.
The suite entry doors of your home should be reviewed before the door
are solid wood core, providing is painted. Wear and tear or damage is not
energy efficiency and a high level considered a warrantable defect.
of security. Warranty Coverage
One (1)year warranty on the door Deck & Handrails
Sliding patio doors are usually panel and hardware. Five (5) year Balconies and handrails are installed
constructed with metal or vinyl building envelope warranty is to protect people from dangerous
frames with glass and are suppliedavailable on the door assembly. heights Take care not to allow items
by the window manufacturer. Please submit a service claim in the to fall off the balcony through the
event of a leak that causes water space below the railing; this space
Exterior doors are exposed to to penetrate the building envelope.
may be up to 6”, and a falling object
harmful weather conditions and Wear and tear or damage is not
may injure someone below.
extreme temperature variations on considered a warrantable defect.
the outside, which can harm the
Regular Maintenance
door’s surface.
Weather Stripping • The use of a mild cleaning
Weather stripping is installed detergent and a gentle brush
Variations in the relative humidity
around doors to reduce air is adequate to maintain the finish;
from the interior to the exterior can
infiltration at the door opening.
also affect the door. Collectively or
• Cleaning of these components
separately, these conditions can
Some weather stripping is may be coordinated annually
cause doors to warp or change
adjustable, and the door should through the Property Management
dimension.
be slightly stiff to latch or lock Company;
to ensure a tight seal. Check the
Seasonal variations can occur up to
weather stripping annually to • Inspect the assembly annually to
1⁄4” in any direction.
ensure that the seal is adequate. ensure all components are securely
in place and report any concerns to
Regular Maintenance
Regular Maintenance the Property Manager.
• If a door lock sticks, apply a small
• Weather stripping may require
amount of powdered graphite
adjustment during the first winter Warranty Coverage
(available at hardware stores),
to ensure it seals tightly against One (1) year warranty for the
reducing the tendency to gum
the door. It usually involves nothing material supply and installation.
up the lock mechanism the way
more than tightening fasteners with Wear and tear or damage is not
lubricating oil can;
a screwdriver; considered a warrantable defect.
• Some exterior doors have
• Petroleum jelly can be used to Landscaping
restrictions imposed by the
lubricate rubber or vinyl products Landscaping is installed at various
manufacturer on the colour of the
to maintain their flexibility. locations throughout the Property,
door.
some may be on Common Property,
Warranty Coverage and some installations maybe on
The heat absorbed by darker
One(1)year warranty on the door Limited Common Property( LCP).
colours can cause the failure of the
panel and hardware. Five (5) year

46
LANDSCAPING

Generally, the landscaping or Regular Maintenance • Report any concerns to the

installations on the Common • Water plants and grass areas on Property Manager before the
Property would be maintained by LCP frequently and as needed; landscaping dies.
the Strata Corporation through a
maintenance contractor. • Pull weeds surrounding plants Warranty Coverage
and in landscaped areas as part of Landscaping installations such
In contrast, maintenance of maintenance; as grass and small plants are not
installations on LCP is the warrantable.
responsibility of the owner of the • Trim plants when seasonally
respective appropriate to prevent overgrowth;

Strata Lot. LCP areas may be difficult • Cover roots with soil as it washes
for maintenance contractors to away from erosion or watering over
access, and the onus is with each time;
Strata Lot owner to maintain the
plantings within their LCP to the
Strata’s standard.

Soft Landscaping installations such

as plants, grass, and shrubs are
not covered under warranty and
should be diligently maintained
to keep them alive; this includes
watering, pulling weeds, and
protecting exposed roots with soil -
this will help preserve the integrity
of the Property and maintain the
landscaping in good condition.

If any Strata Lot owner has any

questions about landscaping
maintenance responsibility at
specific locations can be brought
to the attention of the Property
Manager. Landscaping is expensive
for Strata to replace and should
have a preventive maintenance
program to ensure it has a long life

47
RECOMMENDED MAINTENANCE SCHEDULE

Below are some recommended maintenance items that should be completed on a quarterly, semiannual or
annual basis in order to maintain your home and New Home Warranty.

SPRING SUMMER FALL WINTER

Check and clean sump or exterior drains

Check exterior caulking and re-caulk if

necessary

Check weather stripping and adjust or

replace as necessary

Clean exterior cladding

Check roof and deck for defects

Inspect shower ,tub, and countertop caulking

and reapply as necessary

Seal grout

Lubricate door hinges

Wash range hood filter

Disconnect hoses and drain hose bibs

Blow out sprinkler lines

Check GFCI circuits

Check smoke & carbon monoxide detectors.

Annual testing may also take place in multi-
family buildings

Clean filters for furnace or ventilation

systems
See manufacturers recommendations
Check and service heating or cooling
systems as necessary
See manufacturers recommendations

48