AIRPORT
• Hello, Myself, Mr. ……….. & my boss, Mr. ……… from …………. We are going to …….. for our
business prupose. My boss has a well-established car business in …………
• We will return by …….. probably
• Here it is/ Here is my passport.
• Hello Sir/Mam, Would you please tell me what we need to do right now?
• Sir/Mam, Do you need anything else?
• How much baggage I am allowed to carry?
• Hello, Where’s the check in counter?
• Excuse me sir/mam, I am unable to understand this/ I can’t complete this form. Could you
please assist/help me?
• Hello, Where’s the Gate/Terminal???
• Unfortunately, I have lost my boarding pass. What should I do now?
• How long it will take me to get to my gate?
• Sir/Mam, I can’t speak English very well. Could you please repeat?
• Hello, Is my flight delayed or on-time?
• Is there a lounge available for passengers?
• Is there a restroom nearby?
• Which gate should I board from?
• Can you recommend a good place to eat around here?
• Can I have a pillow/blanket?
• Could I have some water/tea/coffee?
• Hello mam, do you have any foods available on board?
• What kind of soda/drink do you have?
• Could you please assist/help me to find my seat?
• Could we change seats, please?
• I need to go washroom. Where’s it?
• I’m having some problems with my breath.
• I’m not feeling well.
• Can you help me locate my baggage?
• Where’s the shuttle service please?
• Where do I change planes?
QUESTIONS you need to answer
• Do you have an e-ticket or a paper ticket?
• Are you checking in baggage or carrying on?
• Would you like a window or aisle seat?
• May I see your boarding pass?
• May I see your passport and travel documents?
• Anything to drink?
• Are you travelling alone?