Chapter 4 - Project Integration Management

True / False

1. In project integration management, directing and managing project execution involves carrying out the project
management plan by performing the activities included in it.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Directing and managing project work involves carrying out the project management plan
by performing the activities included in it. The outputs of this process are deliverables, work
performance information, change requests, project management plan updates, and project documents
updates.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.152
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

2. Interface management involves identifying and managing the points of interaction between various elements of a
project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Interface management involves identifying and managing the points of interaction
between various elements of a project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.154
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECT INFO.SCHW.14.21 - LO: 4-1
IVES:
NATIONAL STANDA United States - BUSPROG: Analytic
RDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM
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Chapter 4 - Project Integration Management

3. The number of interfaces in a single project is limited, and does not depend on the number of people involved in the
project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project integration management includes interface management, which involves
identifying and managing the points of interaction between various elements of a project. The number
of interfaces can increase exponentially as the number of people involved in a project increases.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.154
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

4. Project integration management must occur just within the context of a particular project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Project integration management must occur within the context of the entire organization,
not just within a particular project. The project manager must integrate the work of the project with
the ongoing operations of the organization.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.155
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

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Chapter 4 - Project Integration Management
5. A SWOT analysis, being a linear process, cannot be performed using the nonlinear mind mapping technique.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Some people like to perform a SWOT analysis by using mind mapping, a technique that
uses branches radiating from a core idea to structure thoughts and ideas.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.157
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.22 - LO: 4-2
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

6. An organization’s information technology project selection process should guide the strategic plan.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Aligning IT projects with business strategy is consistently a top concern for CIOs. Most
organizations face thousands of problems and opportunities for improvement. Therefore, an
organization’s strategic plan should guide the IT project selection process.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.158
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.22 - LO: 4-2
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

7. Information systems can help an organization support a strategy of being a low-cost producer.
a. True

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Chapter 4 - Project Integration Management
b. False
ANSWER: True
RATIONALE: Feedback: Many information systems are classified as “strategic” because they directly support key
business strategies. For example, information systems can help an organization support a strategy of
being a low-cost producer.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.159
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.22 - LO: 4-2
CTIVES:
NATIONAL STANDUnited States - BUSPROG: - Comprehension
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

8. Projects that address broad organizational needs are likely to fail.

a. True
b. False
ANSWER: False
RATIONALE: Feedback: Projects that address broad organizational needs are much more likely to be successful
because they will be important to the organization.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.160
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

9. As projects progress, the organization must reevaluate the need, funding, and will for each project to determine if the
project should be continued, redefined, or terminated.
a. True
b. False

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Chapter 4 - Project Integration Management
ANSWER: True
RATIONALE: Feedback: As projects progress, the organization must reevaluate the need, funding, and will for each
project to determine if it should be continued, redefined, or terminated.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.161
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

10. Opportunities and directives are essentially the same thing.

a. True
b. False
ANSWER: False
RATIONALE: Feedback: Opportunities are chances to improve the organization. Directives are new requirements
imposed by management, government, or some external influence.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.161
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

11. Projects that arise as a result of problems and directives must be resolved quickly to avoid hurting an organization’s
business.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: It is often easier to get approval and funding for projects that address problems or

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Chapter 4 - Project Integration Management
directives because the organization must respond to these categories to avoid hurting their business.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.161
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

12. The organization should complete low-priority projects before high-priority ones, if the low-priority ones take less
time.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Organizations can also categorize IT projects as having high, medium, or low priority
based on the current business environment. An organization should always complete high-priority
projects first, even if a low- or medium-priority project could be finished in less time.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.162
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

13. An organization should consider only projects with a negative NPV if financial value is a key criterion for project
selection.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: An organization should consider only projects with a positive NPV if financial value is a
key criterion for project selection.
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Chapter 4 - Project Integration Management
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.162
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECT INFO.SCHW.14.23 - LO: 4-3
IVES:
NATIONAL STANDA United States - BUSPROG: Analytic
RDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

14. NPV analysis is a method for making equal comparisons between cash flows for multi-year projects.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: NPV analysis is a method for making equal comparisons between cash flows for
multi-year projects.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.163
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIV INFO.SCHW.14.23 - LO: 4-3
ES:
NATIONAL STANDARD United States - BUSPROG: Analytic
S:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

15. An annual discount factor is a multiplier for each year based on the discount rate and year.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: The annual discount factor is a multiplier for each year based on the discount rate
and year.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.164
QUESTION TYPE: True / False
HAS VARIABLES: False
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Chapter 4 - Project Integration Management
LEARNING OBJECTIVES INFO.SCHW.14.23 - LO: 4-3
:
NATIONAL STANDARDS United States - BUSPROG: Analytic
:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

16. The ROI is always positive.

a. True
b. False
ANSWER: False
RATIONALE: Feedback: The ROI is always a percentage. It can be positive or negative.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.165
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

17. Payback period is the amount of time it will take to recoup, in the form of net cash inflows, the total dollars invested in
a project.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Payback analysis is another important financial tool when selecting projects. Payback
period is the amount of time it will take to recoup the total dollars invested in a project, in terms of net
cash inflows.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.166
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
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Chapter 4 - Project Integration Management
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

18. A project charter typically does not authorize the project manager to use organizational resources to complete the
project.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: A project charter is a document that formally recognizes the existence of a project and
provides direction on the project’s objectives and management. It authorizes the project manager to
use organizational resources to complete the project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.169
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

19. Some organizations initiate projects using a contract in place of a project charter.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: Instead of project charters, some organizations initiate projects using a simple letter of
agreement, while others use much longer documents or formal contracts.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.170
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM

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Chapter 4 - Project Integration Management
DATE MODIFIED: 6/6/2018 6:14 PM

20. Many projects fail because of unclear requirements and expectations, so starting with a payback analysis makes a lot
of sense.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Many projects fail because of unclear requirements and expectations, so starting with a
project charter makes a lot of sense.

POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.171
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTINFO.SCHW.14.24 - LO: 4-4
IVES:
NATIONAL STANDAUnited States - BUSPROG: Analytic
RDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

21. A summary of the planned approach for managing the project should describe stakeholder needs and expectations,
important assumptions, and constraints.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: A summary of the planned approach for managing the project should describe stakeholder
needs and expectations, important assumptions, and constraints.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.171
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.25 - LO: 4-5
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM
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Chapter 4 - Project Integration Management

22. A Gantt chart is the same as a project management plan.

a. True
b. False
ANSWER: False
RATIONALE: Feedback: The project management plan is much more than a Gantt chart.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.176
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.25 - LO: 4-5
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

23. It is necessary that IT project managers have prior technical experience in creating and managing IT products.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: It is often helpful for IT project managers to have prior technical experience or at least a
working knowledge of IT products.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.179
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJEC INFO.SCHW.14.26 - LO: 4-6
TIVES:
NATIONAL STAND United States - BUSPROG: - Comprehension
ARDS:
TOPICS: Directing And Managing Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

24. Corrective actions reduce the probability of negative consequences associated with project risks, while preventive
actions should result in improvements in project performance.
a. True
b. False
ANSWER: False
RATIONALE: Feedback: Corrective actions should result in improvements in project performance. Preventive
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Chapter 4 - Project Integration Management
actions reduce the probability of negative consequences associated with project risks.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.183
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.27 - LO: 4-7
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

25. Change requests are always made in writing.

a. True
b. False
ANSWER: True
RATIONALE: Feedback: Change requests are common on projects and occur in many different forms. They can be
oral or written, formal or informal.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.184
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJEC INFO.SCHW.14.28 - LO: 4-8
TIVES:
NATIONAL STAND United States - BUSPROG: Analytic
ARDS:
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

26. Organizational process asset updates are an important output of the closing process of a project.
a. True
b. False
ANSWER: True
RATIONALE: Feedback: The project team should provide a list of project documentation, project closure
documents, and historical information produced by the project in a useful format. This information is
considered a process asset.
POINTS: 1
DIFFICULTY: Difficulty: Easy
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Chapter 4 - Project Integration Management
REFERENCES: p.189
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.29 - LO: 4-9
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Closing Projects Or Phases
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

Multiple Choice

27. Which process involves working with stakeholders to create the document that formally authorizes a project?
a. Developing the project charter
b. Developing the preliminary project scope statement
c. Developing the project management plan
d. Performing integrated change control
ANSWER: a
RATIONALE: Feedback: Developing the project charter involves working with stakeholders to create the document
that formally authorizes a project —the charter.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.152
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

28. Which process involves working with stakeholders to create the document that formally authorizes a project?
a. Developing the project charter
b. Developing the preliminary project scope statement
c. Developing the project management plan
d. Developing the organizational process assets updates
ANSWER: c
RATIONALE: Feedback: Developing the project management plan involves coordinating all planning efforts to
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Chapter 4 - Project Integration Management
create a consistent, coherent document—the project management plan.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.152
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

29. The outputs of which process include change request status updates, project management plan updates, and project
document updates?
a. initiating b. planning
c. executing d. monitoring and controlling
ANSWER: d
RATIONALE: Feedback: The outputs of the monitoring and controlling process include change request status
updates, project management plan updates, and project document updates.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.183
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

30. What is the first step in the planning process?

a. tie the information technology strategic plan to the organization’s overall strategic plan
b. perform a business area analysis
c. start defining potential IT projects in terms of their scope, benefits, and constraints
d. choose which projects to do and assigning resources to work on them
ANSWER: a
RATIONALE: Feedback: The first step in the planning process, starting at the top of the hierarchy, is to tie the IT
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Chapter 4 - Project Integration Management
strategic plan to the organization’s overall strategic plan.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.158
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.22 - LO: 4-2
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

31. Which stage of information technology planning outlines business processes that are central to achieving strategic
goals and helps determine which ones could most benefit from information technology?
a. project planning b. business area analysis
c. resource allocation d. information technology strategy planning
ANSWER: b
RATIONALE: Feedback: The business area analysis outlines business processes that are central to achieving
strategic goals and helps determine which processes could most benefit from IT.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.158
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.22 - LO: 4-2
CTIVES:
NATIONAL STANDUnited States - BUSPROG: - Comprehension
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

32. Which process includes defining project scope, benefits, and constraints?
a. project planning b. business area analysis
c. resource allocation d. information technology strategy planning
ANSWER: a
RATIONALE: Feedback: In the project planning stage of selecting information technology projects, organizations
define project scope, benefits, and constraints.
POINTS: 1

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Chapter 4 - Project Integration Management
DIFFICULTY: Difficulty: Easy
REFERENCES: p.158
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECINFO.SCHW.14.22 - LO: 4-2
TIVES:
NATIONAL STAND United States - BUSPROG: - Comprehension
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

33. Which process involves selecting information technology projects and assigning resources?
a. project planning b. business area analysis
c. resource allocation d. information technology strategy planning
ANSWER: c
RATIONALE: Feedback: In the resource allocation stage of selecting information technology projects, organizations
select information technology projects.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.158
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC INFO.SCHW.14.22 - LO: 4-2
TIVES:
NATIONAL STAND United States - BUSPROG: - Comprehension
ARDS:
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

34. What are new requirements imposed by management, government, or some external influence referred to as?
a. Opportunities b. Charters
c. Problems d. Directives
ANSWER: d
RATIONALE: Feedback: Directives are new requirements imposed by management, government, or some
external influence.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.161
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
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Chapter 4 - Project Integration Management
LEARNING OBJECTIV INFO.SCHW.14.23 - LO: 4-3
ES:
NATIONAL STANDARD United States - BUSPROG: Analytic
S:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

35. What type of analysis involves calculating the expected net monetary gain or loss from a project by discounting all
expected future cash inflows and outflows to the present point in time?
a. Cost of capital b. Net present value
c. Cash flow d. Payback
ANSWER: b
RATIONALE: Feedback: Net present value (NPV) analysis is a method of calculating the expected net monetary
gain or loss from a project by discounting all expected future cash inflows and outflows to the present
point in time.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.162
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

36. What term is used for benefits minus costs?

a. cost of capital b. cash flow
c. discount factor d. opportunity cost of capital
ANSWER: b
RATIONALE: Feedback: Cash flow is the benefits minus costs or income minus expenses.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p. 163
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
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Chapter 4 - Project Integration Management
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

37. What is the first step in determining the NPV?

a. determine the estimated costs and benefits for the life of the project and the products it produces
b. determine the discount rate
c. calculate the net present value
d. determine the cash flow
ANSWER: a
RATIONALE: Feedback: The first step in determining the NPV is to calculate the estimated costs and benefits for the
life of the project and the products it creates.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.163
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

38. What statement is true regarding a return on investment or ROI?

a. It is always a percentage.
b. It is always a positive number.
c. It is the result of adding the project costs to the profits.
d. The lower it is, the better.
ANSWER: a
RATIONALE: Feedback: The ROI is always a percentage. It can be positive or negative.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.168
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM

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Chapter 4 - Project Integration Management
DATE MODIFIED: 6/6/2018 6:14 PM

39. What term is used for the minimum acceptable rate of return on an investment?
a. capitalization rate b. internal rate of return
c. discount rate d. required rate of return
ANSWER: d
RATIONALE: Feedback: The required rate of return is the minimum acceptable rate of return on an
investment.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.165
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3

NATIONAL STANDARDS: United States - BUSPROG: Analytic

TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

40. When does payback occur?

a. When the net cumulative benefits minus costs equal one
b. When the net cumulative benefits equal the net cumulative costs
c. When the net costs are lower than the cumulative benefits
d. When the cumulative benefits are double the cumulative costs
ANSWER: b
RATIONALE: Feedback: Payback occurs when the net cumulative benefits equal the net cumulative costs, or when
the net cumulative benefits minus costs equal zero.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.166
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

41. A project’s internal rate of return can be determined by finding what discount rate results in an NPV of what value for
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Chapter 4 - Project Integration Management
the project?
a.
zero b. one
c.
a hundred percent d. fifty percent
ANSWER: a
RATIONALE: Feedback: You can determine a project’s internal rate of return (IRR) by finding what discount rate
results in an NPV of zero for the project.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.166
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJEC INFO.SCHW.14.23 - LO: 4-3
TIVES:
NATIONAL STAND United States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

42. In a weighted scoring model, what percent must the sum of the weights of all the criteria total?
a. 10 b. 50
c. 100 d. 150
ANSWER: c
RATIONALE: Feedback: In a weighted scoring model, a weight is assigned to each criterion based on its importance
to the project. Determining weights requires consultation and final agreement. You can assign weights
based on percentages; the weights of the criteria must total 100 percent.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.167
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

43. Which document recognizes the existence of a project and provides direction on the project’s objectives and
management?
a. stakeholder register b. risk register

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Chapter 4 - Project Integration Management
c.
directive d. project charter
ANSWER: d
RATIONALE: Feedback: A project charter is a document that formally recognizes the existence of a project and
provides direction on the project’s objectives and management.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.169
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

44. Which information is included in a business case?

a. business need for the project
b. relevant government or industry standards
c. project objective, high-level requirements, and time and cost goals
d. policies, procedures, guidelines, and systems that influence a project’s success
ANSWER: c
RATIONALE: Feedback: Many projects require a business case to justify their investment. Information in the
business case, such as the project objective, high-level requirements, and time and cost goals, is
included in the project charter.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.170
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

45. Which is an example of an organizational process asset?

a. Management systems b. The organization’s infrastructure

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Chapter 4 - Project Integration Management
c. Government standards d. Marketplace conditions
ANSWER: a
RATIONALE: Feedback: Organizational process assets include formal and informal plans, policies, procedures,
guidelines, information systems, financial systems, management systems, lessons learned, and
historical information that can influence a project’s success.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.170
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

46. What document used to coordinate all project planning documents and help guide a project’s execution and control?
a. project management plan b. statement of work
c. scope statement d. business case
ANSWER: a
RATIONALE: Feedback: A project management plan is a document used to coordinate all project planning
documents and help guide a project’s execution and control.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.173
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.25 - LO: 4-5
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

47. Which section of the project plan lists the planned dates for completing key deliverables?
a. schedule b. closing
c. budget d. objectives
ANSWER: a

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Chapter 4 - Project Integration Management
RATIONALE: Feedback: The schedule section of the project management plan lists the planned dates for
completing key deliverables.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.182
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTI INFO.SCHW.14.25 - LO: 4-5
VES:
NATIONAL STANDAR United States - BUSPROG: Analytic
DS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

48. Which section of the project management plan provides the planned cost of deliverables?
a. objectives b. budget
c. risk d. technical
ANSWER: b
RATIONALE: Feedback: The budget section of the plan provides the planned cost of the deliverables.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.182
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.25 - LO: 4-5
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

49. Which section of the project management plan describes specific methodologies a project might use and explains how
to document information?
a. management objectives b. project controls
c. risk management d. technical processes
ANSWER: d
RATIONALE: Feedback: The technical processes section describes specific methodologies a project might use and
explains how to document information.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.176
QUESTION TYPE: Multiple Choice

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Chapter 4 - Project Integration Management
HAS VARIABLES: False
LEARNING OBJEC INFO.SCHW.14.25 - LO: 4-5
TIVES:
NATIONAL STAND United States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

50. Which section of the project management plan includes external interfaces, internal structure, as well as roles and
responsibilities?
a. overview b. technical processes
c. project organization d. supporting processes
ANSWER: c
RATIONALE: Feedback: The project organization section of the project management plan includes external
interfaces, internal structure, as well as roles and responsibilities.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.176
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.25 - LO: 4-5
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

51. What is the majority of time on a project is usually spent on?

a. execution b. planning
c. closing d. monitoring and controlling
ANSWER: a
RATIONALE: Feedback: The majority of time on a project is usually spent on execution, as is most of the
project’s budget.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.177
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVE INFO.SCHW.14.26 - LO: 4-6
S:

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Chapter 4 - Project Integration Management
NATIONAL STANDARD United States - BUSPROG: Analytic
S:
TOPICS: Directing And Managing Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

52. What actions result in improvements in project performance?

a. Corrective b. Defective
c. Preventive d. Acceptance plan
ANSWER: a
RATIONALE: Feedback: Corrective actions should result in improvements in project performance.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.183
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.27 - LO: 4-7
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

53. Which process is undertaken to reduce the probability of negative consequences associated with project risks?
a. Performance reports b. Preventive actions
c. Defect repairs d. Corrective actions
ANSWER: b
RATIONALE: Feedback: Preventive actions reduce the probability of negative consequences associated with project
risks. The problem has not yet occurred. Measures are taken so that problems do not occur.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.183
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.27 - LO: 4-7
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

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Chapter 4 - Project Integration Management
54. An IT company revises its process parameters in response to complaints from vendors that products were not ready on
time. Which is this an example of?
a. cost forecasting b. a preventive action
c. defect repairs d. a corrective action
ANSWER: d
RATIONALE: Feedback: Corrective actions should result in improvements in project performance.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.183
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.27 - LO: 4-7
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

55. Which term is used for a formal, documented process that describes when and how official project documents may be
modified, the people authorized to make modifications, and the paperwork required for these changes?
a. WBS b. project charter
c. performance report d. change control system
ANSWER: d
RATIONALE: Feedback: A change control system is a formal, documented process that describes when and how
official project documents may be changed. It also describes the people authorized to make changes,
the paperwork required for these changes, and any automated or manual tracking systems the project
will use.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.185
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.28 - LO: 4-8
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

56. What process involves identifying and controlling the functional and physical design characteristics of products and
their support documentation, and ensures that the descriptions of the project’s products are correct and complete?
a. NPV analysis b. Project management information systems

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Chapter 4 - Project Integration Management
c. Configuration management d. Project time management
ANSWER: c
RATIONALE: Feedback: Configuration management ensures that the descriptions of the project’s products are
correct and complete. It involves identifying and controlling the functional and physical design
characteristics of products and their support documentation.
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.186
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.28 - LO: 4-8
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

Completion

57. _____ involves coordinating all of the other project management knowledge areas throughout a project’s life cycle.
ANSWER: Project integration management
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.152
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.21 - LO: 4-1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

58. _____ involves identifying and managing the points of interaction between various elements of the project.
ANSWER: Interface management
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.154
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.21 - LO: 4-1
NATIONAL STANDARDS: United States - BUSPROG: Analytic
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Chapter 4 - Project Integration Management
TOPICS: What Is Project Integration Management?
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

59. _____ involves determining long-term objectives by analyzing the strengths and weaknesses, studying opportunities
and threats, predicting future trends, and projecting the need for new products and services.
ANSWER: Strategic planning
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.156
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.22 - LO: 4-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

60. A(n) _____ involves analyzing a company’s strengths, weaknesses, opportunities, and threats, and is used to aid in
strategic planning.
ANSWER: SWOT analysis
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.156
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.22 - LO: 4-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

61. _____ is a technique that uses branches radiating from a core idea to structure thoughts and ideas.
ANSWER: Mind mapping
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.157
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.22 - LO: 4-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic

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Chapter 4 - Project Integration Management
TOPICS: Strategic Planning And Project Selection
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

62. _____ refer to undesirable situations that prevent an organization from achieving its goals.
ANSWER: Problems
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.161
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

63. _____ refer to chances to improve the organization.

ANSWER: Opportunities
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.161
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

64. _____ are new requirements imposed by management, government, or some external influence.
ANSWER: Directives
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.161
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
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Chapter 4 - Project Integration Management
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

65. _____ analysis is a method of calculating the expected net monetary gain or loss from a project by discounting all
expected future cash inflows and outflows to the present point in time.
ANSWER: Net present value
Net present value (NPV)
NPV
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.162
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

66. A positive NPV means the return from a project exceeds the _____, the return available by investing the capital
elsewhere.
ANSWER: cost of capital
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.162
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

67. _____ is the result of subtracting the project costs from the benefits and then dividing by the costs.
ANSWER: ROI
Return on investment
Return on investment (ROI)
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.165
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
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Chapter 4 - Project Integration Management
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

68. The _____ is the discount rate that results in an NPV of zero for a project.
ANSWER: internal rate of return
internal rate of return (IRR)
IRR
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.166
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

69. A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.
ANSWER: weighted scoring model
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.167
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

70. A(n) _____ is a strategic planning and management system that helps organizations align business activities to
strategy, improve
communications, and monitor performance against strategic goals.
ANSWER: balanced scorecard
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.169
QUESTION TYPE: Completion
HAS VARIABLES: False
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Chapter 4 - Project Integration Management
LEARNING OBJECTIVES: INFO.SCHW.14.23 - LO: 4-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

71. _____ factors include relevant government or industry standards, the organization’s infrastructure, and marketplace
conditions.
ANSWER: Enterprise environmental
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.170
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.24 - LO: 4-4
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

72. _____ include formal and informal plans, policies, procedures, guidelines, information systems, financial systems,
management systems, lessons learned, and historical information that can be used to influence a project’s success.
ANSWER: Organizational process assets
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.170
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.24 - LO: 4-4
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

73. In project integration management, project ______ and _______ are intertwined and inseparable activities.
ANSWER: planning, execution
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.178
QUESTION TYPE: Completion
HAS VARIABLES: False

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Chapter 4 - Project Integration Management
LEARNING OBJECTIVES: INFO.SCHW.14.25 - LO: 4-5
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Directing And Managing Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

74. _____ project work includes collecting, measuring, and disseminating performance information.
ANSWER: Monitoring
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.182
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.27 - LO: 4-7
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

75. A _____ is a starting point, a measurement, or an observation that is documented so that it can be used for future
comparison. changes.
ANSWER: baseline
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.182
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.27 - LO: 4-7
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Monitoring And Controlling Project Work
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

76. _____ involves identifying, evaluating, and managing changes throughout the project life cycle.
ANSWER: Integrated change control
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.184
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.28 - LO: 4-8
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Chapter 4 - Project Integration Management
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

77. A(n) _____ is a formal group of people responsible for approving or rejecting changes to a project.
ANSWER: change control board
change control board (CCB)
CCB
POINTS: 1
DIFFICULTY: Difficulty: Easy
REFERENCES: p.185
QUESTION TYPE: Completion
HAS VARIABLES: False
LEARNING OBJECTIVES: INFO.SCHW.14.28 - LO: 4-8
NATIONAL STANDARDS: United States - BUSPROG: Analytic
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Knowledge
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

Essay

78. List and briefly describe the six main processes involved in project integration management.
ANSWER: 1. Developing the project charter involves working with stakeholders to create the document that
formally authorizes a project—the charter.
2. Developing the project management plan involves coordinating all planning efforts to create a
consistent, coherent document—the project management plan.
3. Directing and managing project execution involves carrying out the project management plan by
performing the activities included in it. The outputs of this process are deliverables, work
performance information, change requests, project management plan updates, and project document
updates.
4. Monitoring and controlling project work involves overseeing activities to meet the performance
objectives of the project. The outputs of this process are change requests, project management plan
updates, and project document updates.
5. Performing integrated change control involves identifying, evaluating, and managing changes
throughout the project life cycle. The outputs of this process include change request status updates,
project management plan updates, and project document updates.
6. Closing the project or phase involves finalizing all activities to formally close the project or
phrase. Outputs of this process include final product, service, or result transition and organizational
process assets updates.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.152-153
QUESTION TYPE: Essay
HAS VARIABLES: False

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Chapter 4 - Project Integration Management
LEARNING OBJE INFO.SCHW.14.21 - LO: 4-1
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: What is Project Integration Management?
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

79. What are the methods for categorizing information technology projects?
ANSWER: Selecting projects is based on various categorizations, such as the impetus for the project, the time
window for the project, and the general priority for the project.

The impetus for a project is often the need to respond to a problem, an opportunity, or a directive.
Problems are undesirable situations that prevent an organization from achieving its goals. These
problems can be current or anticipated. For example, users of an information system may be having
trouble logging onto the system or getting information in a timely manner because the system has
reached its capacity. In response, the company could initiate a project to enhance the current system
by adding more access lines or upgrading the hardware with a faster processor, more memory, or
more storage space. Opportunities are chances to improve the organization. For example, the project
described in the opening case involves creating a new product that can make or break the entire
company. Directives are new requirements imposed by management, government, or some external
influence. For example, many projects involving medical technologies must meet rigorous
government requirements.

Another categorization for information technology projects is based on the time it will take to
complete a project or the date by which it must be done. For example, some potential projects must be
finished within a specific time window. If they cannot be finished by this set date, they are no longer
valid projects. Some projects can be completed very quickly—within a few weeks, days, or even
minutes. Many organizations have an end user support function to handle very small projects that can
be completed quickly. Even though many information technology projects can be completed quickly,
it is still important to prioritize them.

Organizations can prioritize information technology projects as being high, medium, or low priority
based on the current business environment. For example, if it is crucial to cut operating costs quickly,
projects that have the most potential to do so would be given a high priority. The organization should
always complete high-priority projects first, even if a low- or medium-priority project could be
finished in less time. Usually there are many more potential information technology projects than an
organization can undertake at any one time, so it is very important to work on the most important ones
first.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.161-162
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
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Chapter 4 - Project Integration Management
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

80. What is a weighted scoring model? How is it created?

ANSWER: A weighted scoring model is a tool that provides a systematic process for selecting projects based on
many criteria. These criteria can include factors such as meeting broad organizational needs;
addressing problems, opportunities, or directives; the amount of time it will take to complete the
project; the overall priority of the project; and projected financial performance of the project.

The first step in creating a weighted scoring model is to identify criteria important to the project
selection process. It often takes time to develop and reach agreement on these criteria. Holding
facilitated brainstorming sessions or using groupware to exchange ideas can aid in developing these
criteria. Some possible criteria for information technology projects include:

• Supports key business objectives or strategies

• Has strong internal sponsor
• Has strong customer support
• Uses realistic level of technology
• Can be implemented in one year or less
• Provides positive NPV
• Has low risk in meeting scope, time, and cost goals

Next, you assign a weight to each criterion. Once again, determining weights requires consultation
and final agreement. These weights indicate how much you value each criterion or how important
each criterion is. You can assign weights based on percentages, and the sum of all of the criteria’s
weights must total 100 percent. You then assign numerical scores to each criterion (for example, 0 to
100) for each project. The scores indicate how much each project meets each criterion. At this point,
you can use a spreadsheet application to create a matrix of projects, criteria, weights, and scores. After
assigning weights for the criteria and scores for each project, you calculate a weighted score for each
project by multiplying the weight for each criterion by its score and adding the resulting values.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.167-168
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.23 - LO: 4-3
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Methods for Selecting Projects
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

81. What is a project charter? Discuss the inputs that can aid the development of a project charter.
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Chapter 4 - Project Integration Management
ANSWER: A project charter is a document that formally recognizes the existence of a project and provides
direction on the project’s objectives and management. It authorizes the project manager to use
organizational resources to complete the project. Ideally, the project manager provides a major role in
developing the project charter.

The following inputs are helpful in developing a project charter:

• A project statement of work: A statement of work is a document that describes the products or
services to be created by the project team. It usually includes a description of the business need for the
project, a summary of the requirements and characteristics of the products or services, and
organizational information, such as appropriate parts of the strategic plan, showing the alignment of
the project with strategic goals.
• A business case: Many projects require a business case to justify their investment. Information in the
business case, such as the project objective, high-level requirements, and time and cost goals, is
included in the project charter.
• Agreements: If you are working on a project under contract for an external customer, the contract or
agreement should include much of the information needed for creating a good project charter. Some
people might use a contract or agreement in place of a charter; however, many contracts are difficult
to read and can often change, so it is still a good idea to create a project charter.
• Enterprise environmental factors: These factors include relevant government or industry standards,
the organization’s infrastructure, and marketplace conditions.Managers should review these factors
when developing a project charter.
• Organizational process assets: Organizational process assets include formal and informal plans,
policies, procedures, guidelines, information systems,financial systems, management systems, lessons
learned, and historical information that can influence a project’s success.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.169-170
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.24 - LO: 4-4
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Charter
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

82. Discuss the difference between explicit and tacit knowledge.

ANSWER: Explicit knowledge can be easily explained using words, pictures, or numbers and is easy to
communicate, store, and distribute. Examples include information found in textbooks and
encyclopedias as well as project documents and plans. Unlike explicit knowledge, tacit knowledge,
sometimes called informal knowledge, is difficult to express and is highly personal. Examples include
beliefs, insight, and experience. It is often shared through conversations and interactions between
people. Many organizations set up programs like mentorships, communities of practice, or workshops
to assist in passing on tacit knowledge.
POINTS: 1
DIFFICULTY: Difficulty: Moderate

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Chapter 4 - Project Integration Management
REFERENCES: p.181
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.25 - LO: 4-5
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Developing A Project Management Plan
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

83. What is integrated change control? What are the main objectives of integrated change control?
ANSWER: Integrated change control involves identifying, evaluating, and managing changes throughout the
project life cycle. The three main objectives of integrated change control are:

1. Influencing the factors that create changes to ensure that changes are beneficial: To ensure that
changes are beneficial and that a project is successful, project managers and their teams must make
trade-offs among key project dimensions, such as scope, time, cost, and quality.

2. Determining that a change has occurred: To determine that a change has occurred, the project
manager must know the status of key project areas at all times. In addition, the project manager must
communicate significant changes to top management and key stakeholders. Top management and
other key stakeholders do not like surprises, especially ones that mean the project might produce less,
take longer to complete, cost more than planned, or be of lower quality than desired.

3. Managing actual changes as they occur: Managing change is a key role of project managers and
their teams. It is important that project managers exercise discipline in managing the project to help
minimize the number of changes that occur.
POINTS: 1
DIFFICULTY: Difficulty: Moderate
REFERENCES: p.184
QUESTION TYPE: Essay
HAS VARIABLES: False
LEARNING OBJE INFO.SCHW.14.28 - LO: 4-8
CTIVES:
NATIONAL STANDUnited States - BUSPROG: Analytic
ARDS:
TOPICS: Performing Integrated Change Control
KEYWORDS: Bloom's: Comprehension
DATE CREATED: 4/27/2018 3:49 PM
DATE MODIFIED: 6/6/2018 6:14 PM

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