NATURE AND PROCESS COMMUNICATION FORMULA

OF COMMUNICATION Transmitting Information (through verbal and

non-verbal means, or both)
❖ Communication +
➢ derived from the Latin word Receiving and Understanding Information
communnis and communare +
which means “common” and “to Generating a Response
share.”
➢ act or process of using words, VERBAL VS NON-VERBAL
sounds, signs, or behaviors to ❖ Verbal Communication
share your message in the form of ➢ made up of words
ideas, thoughts, and feelings with ➢ a spoken or oral message can be
someone else affected by paralinguistics like
➢ Sharing common ideas and tone and volume.
information ➢ Ex. phone calls, cellphone calls,
➢ There is interaction video calls or coherence calls, and
➢ involves a systematic and face-to-face conversations
continuous process of telling, ❖ Non-verbal Communication
listening, and understanding. ➢ form of appearances like facial
❖ Louis A. Allen (1958) expressions and the way a person
➢ “a sum of all things one person dresses.
does when one wants to create ➢ hand gestures, body movement,
understanding in the minds of and eye contact.
another.” ➢ spatial relations
❖ Sydney J. Harris (1964) ■ the distance, space, or
➢ informing is “giving out” but proximity between two
communication is “getting people can actually send a
through.” message.
❖ Giving out ➢ Includes written communication
➢ Sending info to receiver ➢ Body signals
➢ Uses listening and speaking ■ Kinesics
❖ Getting Through ➢ Space Signals
➢ Receiver processes the ■ Proxemics
information ➢ Object Signal
➢ the goal is to make the receivers ■ Artifacts
understand and eventually act on ➢ Time Signals
your message. ■ Chronemics
➢ Uses critical thinking and ➢ Touch Signals
empathetic Skills ■ Haptics
 ELEMENTS OF 5. Decoding
➢ the receiver interprets the message
COMMUNICATION encoded by the sender.
1. Sender/Speaker ➢ effective if the interpreted message is
➢ living (person) or non-living entity (such appropriate
as posters and books) that generates the ➢ Misinterpretation is a common problem in
message to be sent to the receiver. decoding because people do not always
➢ Source of information interpret messages in the same way the
➢ Initiator of conversation sender thinks.
2. Message 6. Receiver/Listener
➢ content (ideas, thoughts, and feelings) ➢ the one who decodes the message.
that the sender wishes to convey to the 7. Feedback
receiver. ➢ response, reply, or reaction of the receiver
➢ either the verbal, nonverbal form, or both.
➢ The message could either be in verbal or
➢ Types:
nonverbal form.
○ Positive feedback occurs when the
3. Encoding
receiver has the basis of a clear
➢ process by which the sender assembles or
understanding of the message.
converts the message to either verbal or
○ Negative feedback transpires when
nonverbal form (or both) and presents it
there is an undesirable response
to the receiver in a way that is
due to errors in communication.
understandable.
8. Context
➢ Chester Barnard
➢ environment where communication
○ a communication that cannot be
happens.
understood has no authority
➢ For a teacher discussing the elements of
4. Channels
communication, the context is inside the
➢ link between the sender and the receiver
classroom.
➢ how the message is to be sent
9. Barriers/Interference/Noise
➢ Classifications:
➢ factors which reduce the correctness or
○ Auditory
accuracy of the message sent
■ uses sound waves
➢ Classifications of Interferences
■ receiver will hear it
○ Internal Interferences
○ Visual
■ Inside barriers
■ light waves are used
■ anxiety, lack of knowledge
■ receiver will see it
about the topic, poor
■ using hand signals or
listening skills.
powerpoints
○ External Interferences
○ Tactile/Kinesthetics
■ Outside barriers
■ sense of touch is used
■ Environment where
communication happens.
■ Noise, distractions, slang
words