ADRIAN MIKHAEL YAP MAKABALI
Blk 29 Lot 25 Ficus St. Talanai Homes Brgy. Sapang Biabas
Mabalacat Pampanga
09954504972
[email protected]CAREER OBJECTIVE
To obtain a position that would allow me to utilize my leadership,
organization, and human relations skills in a professional retail environment.
SUMMARY OF QUALIFICATIONS
Demonstrated leadership and organizational skills
through store management experience
Participation in human resources processes through
involvement in recruitment, interviewing, training,
scheduling staff shifts for work
Recognized for excellent customer service and
constant positive attitude within a retail environment
Proficiency in operating computer aided business
tools and the web
Highly encouraging and motivating nature
Able to complete assigned tasks and duties.
Excellent time management, organizational and
planning skills.
EDUCATIONAL ATTAINTMENT
TERTIARY:
University of the Assumption
Bachelor of Hotel & Restaurant Management
Unisite Subdivision City of San Fernando Pampanga
2008-2012
SECONDARY:
San Lorenzo Ruiz Center of Studies and Schools
St.Dominic Corinthian Subd. City Of San Fernando Pampanga
2004-2008
PRIMARY:
San Lorenzo Ruiz Center of Studies and Schools
St.Dominic Corinthian Subd. City f San Fernando Pampanga
1998-2004
CREDENTIALS
Insurance Commission Licensed (Traditional & Variable Universal Life)
Certified Wealth Planner (CWP, CEPP)
One of TROO Millionaires Club- May 2021
Recognize for achieving QTR 4 Target- January 2019
Recognize for achieving QTR 1 Target- August 2019
Recognize for achieving QTR 3 Target- October 2018
Recognize for achieving QTR 2- July 2018
Recognize for being TOP 2 with high closed Premium-July 2018
Recognize for being TOP 1 with high closed Policy Count- July 2018
Bright Star Awardee for Hitting 2018 Year Target
EMPLOYMENT HISTORY
September 28, 2012 - November 7, 2016: Assistant Restaurant
Manager
Company: Burger King
- Assist manager in all daily operations of the store and
respond to employee and customer concerns and
compliment.
- Provide backup supervisory assistance for evening and
weekend shifts.
- Participate in sales training and up selling techniques.
- Responsible for managing opening register receipt counts
and made bank deposits.
- Maintained effective relationships with service managers and
supervisors.
- Organized work to ensure optimal level of customer
satisfaction.
- Participated in various staff meetings and scheduled same.
- Handle the tasks of recruiting and interviewing potential staff
of the restaurant.
- Communicate with guest, solve issues and receive feedback
on the service.
- Responsible for scheduling and handling inventory supplies.
- Promote a positive, cooperative work environment between
staff and management staff.
November 7, 2016 – September 30, 2022: Financial Solutions Advisor
Company: Eastwest Ageas Insurance
- Meet with clients in person to discuss their financial goals.
- Explain the types of financial services they provide to
potential clients.
- Educate clients and answer questions about investment
options and potential risks.
- Recommend investments to clients or select investments
on their behalf.
- Help clients plan for specific circumstances, such as
education expenses or retirement.
- Monitor clients’ accounts and determine if changes are
needed to improve financial performance or to
accommodate life changes, such as getting married or
having children.
- Research investment opportunities.
November 16, 2022 - Present: BUSINESS DEVELOPMENT SALES
OFFICER
Company: Eastwest Bank
- Contributes to the over-all sales acquisition and customer
service strategy of the store focused on the acquisition of
new to bank clients by selling all deposit products,
bancassurance and all types of loans and services in order
to order to increase the product to client ratio of bank.
PERSONAL INFORMATION:
Civil Status: Married
Citizenship: Filipino
Religion: Roman Catholic
Birthday: September 7, 1991
Age: 33
REFERENCES:
Mr. Harvey Tirante
Sales Officer Eastwest Bank
09278916023
Mr. Ronald Jimenez
Sales Officer Eastwest Bank
09177775561
I hereby certify that the information above were true and correct to the
best of my knowledge.
ADRIAN MIKHAEL Y. MAKABALI
