Operating instructions

GB
Last updated: 07.2012

Operator systems for garage doors

Comfort 260, 270, 280
 Table of Contents Regarding this document
1. General safety instructions . . . . . . . . . . . . . . . . . . . . . 3 –– Original instruction manual.
1.1 Intended use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 –– Part of the product.
1.2 Target group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 –– Read these instructions carefully before use and keep them in a
1.3 Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 safe place for future reference.
2. Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 –– Protected by copyright.
3. Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 –– No part of this manual may be reproduced without our prior
3.1 Preparing for installation. . . . . . . . . . . . . . . . . . . . . . . . 4 approval.
3.2 Installing the drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 –– Subject to alterations in the interest of technical progress.
3.3 Connection of control elements. . . . . . . . . . . . . . . . . . . 8 –– All dimensions are given in millimetres.
3.4 Completing the installation. . . . . . . . . . . . . . . . . . . . . . 9 –– The drawings are not true to scale.
4. Setting in operation. . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.1 Overview of the controls . . . . . . . . . . . . . . . . . . . . . . . 10 Meaning of symbols
4.2 Status display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.3 Express programming . . . . . . . . . . . . . . . . . . . . . . . . . 11 DANGER!
4.4 Function test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4.5 Special programming. . . . . . . . . . . . . . . . . . . . . . . . . . 13 Safety notice indicating a danger that will directly result in death or
5. Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 severe injury.
5.1 Hand transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.2 Release mechanism. . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6. Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 WARNING!
7. Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Safety notice indicating a danger that could result in death or severe
8. Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 injury.
9. Rectifying faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10. Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
10.1 Technical Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CAUTION!
10.2 Declaration of Incorporation. . . . . . . . . . . . . . . . . . . . . 24
Safety notice indicating a danger that could result in slight or
10.3 EC Declaration of Conformity. . . . . . . . . . . . . . . . . . . . 25
­moderate injuries.

NOTICE
Safety notice indicating a danger that could result in damage to
property or in irreparable damage to the product.

CHECK
Reference to a check that needs to be carried out.

REFERENCE
Reference to separate documents that must be observed.

• Instruction requiring action

–– List, itemisation

➔➔ Reference to other sections of this document

DANGER!
)) Factory settings
Important safety instructions:
Attention! It is vitally important for the safety of
­persons that you follow all the instructions.
Keep these instructions in a safe place.

Important instructions for safe installation:

Attention! Serious injuries can be caused if the equip-
ment is not installed correctly – be sure to follow all
the installation instructions.

2 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

1. General safety instructions 1.3 Warranty
–– The warranty with regard to function and safety is only valid if the
instructions in this manual are observed.
DANGER!
Failure to observe the safety instructions could lead to personal
Failure to comply with the documentation could result in injury and damage to property. The manufacturer is not liable for
life-threatening danger! damage resulting from non-observance of the instructions.
• Be sure to follow all the safety instructions in this document. –– The product is manufactured in accordance with the guidelines
and standards listed in the manufacturer’s declaration and in the
declaration of conformity. The product left the factory in perfect
order with regard to safety.
1.1 Intended use –– The warranty does not cover batteries, protection devices or light
bulbs.
–– The operator system is to be used only for opening and closing the
following types of door:
– Sectional doors
– Up-and-over swing-out doors
–– Only approved for use in dry rooms. 2. Product overview
–– The maximum push and pull forces must be observed.
–– Never use the garage door to lift persons or objects.
2/1

1.2 Target group

–– Installation, connection and setting in operation:
qualified, trained specialist personnel.
–– Operation, inspection and servicing:
the operator of the door system.

Requirements to be met by qualified and trained specialist staff:

–– Knowledge of the general and specific safety and accident-­
prevention regulations.
–– they have knowledge of the relevant electrical regulation,
–– Training in the use and care of appropriate safety equipment.
–– Adequate instruction and supervision by qualified electricians. 2x
–– The ability to recognise hazards that can be caused by electricity.
–– Knowledge of the application of the following standards
– EN 12635 (“Doors and gates - Installation and use”),
– EN 12453 (“Safety in use of power operated doors - 2/2 2x
Requirements”),
2x
– EN 12445 (“Safety in use of power operated doors -
Test methods”),

Requirements to be met by the operator of the door system:

–– Knowledge and safekeeping of the instruction manual. 2x
–– Knowledge of general safety and accident-prevention regulations.

2/3

4x 2x 2x

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)3

 2/4
NOTICE
Material damage resulting from incorrect installation of the
6x 6x 6x operator!
To avoid installation errors and damage to the door or operator
system, the following installation instructions must be observed at all
costs.
• Ensure that the door is in good mechanical condition:
– The door remains stationary in every position.
2/5 – The door can be moved easily.
– The door opens and closes properly.
• When installing the operator system, the door must be in the
closed position.
• Install all impulse transmitters and control equipment (such as
radio code buttons)
(e. g. within sight of the door and at a safe distance from the
door’s moving parts. The installation height must be at least
1.5 metres from the ground.
• Only use fixing materials that are suitable for the foundation
2/6
material in question.

3.1 Preparing for installation

Before commencing installation, the following works must be carried
out without fail.

Regional deviations are possible. Supply package

• Check that all the parts are present.
• Check that all the necessary accessory parts for your installation
situation are present (e.g. operator boom).

3. Installation Garage
• Check to make sure that your garage has a suitable power
­connection and a mains disconnection switch.
DANGER!
Door system
Life-threatening danger due to electric shock! • Remove any components (such as ropes, chains, brackets, etc.) from
• It is vital that you disconnect the operator system from the the door that are no longer needed.
power supply before commencing cabling work. Take measures • All equipment that will no longer be required after the door opera-
to ensure that the power supply remains disconnected for the tor system has been installed must be taken out of service.
duration of the work.
• Observe the local safety regulations. For garages without a second entrance:
• It is imperative that you lay power cables separately from control • Fit the garage door with an emergency release mechanism so that
cables. you can gain entry to the garage if there is a malfunction.
The control voltage is 24 V DC.
If a release set is used:
• Check that the door catches function properly. On no account
should the door catches be taken out of service.

If no release set is used:

• Remove the door catches or take them out of service.

REFERENCE
When using and installing accessory equipment, observe the
­corresponding documentation.

4 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

3.2 Installing the drive
4x
3.2 / 1

2x

3.2 / 2
A

NOTICE
Possibility of damaging the motor unit!
Do not use force, as this could damage the teeth of the gears!
• Carefully fix the operator boom to the motor unit.
ø 5 – 5,5

3.2 / 3
A
4x

B 4x

ø 5 – 5,5

4x

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)5

 3.2 / 4 3.2 / 7

1x

WARNING!
Possibility of serious injury due to falling components!
• Secure the operator system to prevent if from falling before it is 3.2 / 8
properly fixed in place.

NOTICE
Possibility of damaging the door leaf!
At its highest point during opening, the top edge of the door leaf
must be 10 - 50 mm below the bottom edge of the horizontal
­operator boom.
• Fix the lintel joining plate for the operator boom. It must be
­positioned centrally above the door leaf.

3.2 / 5

3.2 / 9

ø 10
10 - 50

3.2 / 6

2x
3.2 / 10

2x
2x

2x

6 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

3.2 / 11 3.2 / 15

3.2 / 12 3.2 / 16

1x

a
ø 10
1x

a = 90° 5-10
b = 9 Nm
b

3.2 / 13 3.2 / 17

2x

2x

2x

3.2 / 14 3.2 / 18

1/3

2/3

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)7

 3.3 Connection of control elements 3.3.1 Overview of the control element connections

DANGER! 3.3.1 / 1

Life-threatening danger due to electric shock!

• It is vital that you disconnect the operator system from the XB03 XW40 XB72
power supply before commencing cabling work. Take measures
to ensure that the power supply remains disconnected for the
duration of the work.

NOTICE
Danger of material damage resulting from incorrect XW81
­installation of the operator!
If an external voltage is connected to terminal block XB03, the entire
XN70
electronic system will be irreparably damaged.
• Connect only potential-free contacts to terminals 1, 2 and 4
(XB03).
XB03 Connection for
–– external control elements
–– Photocell
➔➔ „Level 5, Menu 1 - Programmable impulse
input (terminal 1/2)“
➔➔ „3.3.3 Terminal block XB03“
XB72 Connection for modular antenna
➔➔ „3.3.2 Terminal block XB72“
XN70 Connection for battery backup
➔➔ „3.3.4 Connections XN70 and XW81“
XW40 Connection for MS bus expansion module
XW81 Connection for expansion
inputs / outputs
➔➔ „3.3.4 Connections XN70 and XW81“

3.3.2 Terminal block XB72

3.3.2 / 1

8 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

3.3.3 Terminal block XB03 3.3.4 Connections XN70 and XW81

3.3.3 / 1 3.3.4 / 1

3 1 2 4 70 71
3.3.3 / 2 - XB03 REFERENCE
M11E021 See the separate documentation for instructions on installing the
connected elements.
- Sb4

- W1 3.3.4 / 2
- W2 - Sb1

1 2

- W1 - W2
1 2 1 2

- AP27

2 1 2 1

TX RX

1 GROUND 3.4 Completing the installation

2 Impulse
3 24 V DC
3.4 / 1
4 Hold circuit, active after a reset
70 GROUND
71 Photocell
AP27 Photocell
RX Photocell receiver
TX Photocell transmitter
Sb1 Impulse button
Sb4 Normally closed contact for hold circuit

• Take the warning signs regarding trapping hazards and affix them
3.3.3 / 3 permanently at noticeable locations.
• After installation is complete, ensure that no door parts extend
onto the public footpath or the street.

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)9

 Display Function / Element
4. Setting in operation
Ready for operation
Before initial operation and at regular intervals of no more than one
year, power-operated windows, doors and gates must be inspected by a
qualified person (whereby written inspection records must be kept). Door position: CLOSED
After setting the system in operation, the operator of the door system,
or the operator’s representatives, must be instructed in the operation of
the system. Door position: OPEN

Fault message / Maintenance indicator in CLOSED

WARNING! door position
Danger of injury due to uncontrolled movement of the
door! Photocell or closing edge safety device
• Ensure that children can not play with the door controls or the
hand transmitter.
• Before setting the door in motion, make sure that no persons or Remote control
objects are within the danger zone of the door.
• Before going through the door opening, make sure that the door
External button
is in the OPEN position.
• Check all the existing emergency command devices.
• Pay attention to potential crushing and shearing zones in the 3
Status display
door system.
(example: 3 = Battery backup connected)
• Never touch a running door, the guide rail or any moving parts.
➔➔ „4.2 Status display“
• The regulations of DIN EN 13241-1 (“Doors and gates - Product
Standard”) must be observed.
5678
34
12

90

5678
34 Level indicator (example: Level 2)
4.1 Overview of the controls
12

90

Control elements 5678

34
12

Menu and parameter indicator

90

5678
34 (example: Menu 3, Parameter 8)
12

90

LED display

Minute indicator
Drive the door in the OPEN direction, increase the
value 5678
34 Times exceeding one minute are shown in
12

­minutes and seconds.

90

Drive the door in the CLOSE direction, decrease

Example: 1.2 = 1 minute + 20 seconds = ­
the value
80 seconds

P Start programming, confirm and save values

Legend

The display flashes

Display lights up

10 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

4.2 Status display Express programming
1. Programming the “OPEN” door position

Display Function / Element

The control system is in
3
­operating mode.
Battery backup connected (optional)

P > 3 sec. < 10 sec.:

4
Warning time indicator (only for programmed
P Start express programming.
automatic closing)

Drive the door to the OPEN

position.
4.3 Express programming
To set the operator system properly in service and after every reset, the
express programming procedure must be carried out.
P Save the OPEN position.
Requirements:
–– The door must be in the CLOSED position.
–– The carriage must be coupled up.
2. Programming the “CLOSED” door position
When in programming mode, the controls will revert automatically to
operating mode if a period of 120 seconds passes without any buttons
being pressed.
A corresponding fault number will be displayed. Drive the door to the CLOSED
➔➔ „9. Rectifying faults“” position.

• Carry out the express programming procedure.

CHECK P Save the CLOSED position.

A function test must be carried out after express programming.
➔➔ „4.4 Function test“

3. Programming the remote control

Press the hand transmitter

button.

Release the hand transmitter

button.

Save the remote control

P setting.
End express programming.

The control system is in

­operating mode.

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)11

 4.4 Function test 4.4.2 Checking the automatic cut-out

4.4.1 Programming run for setting the driving power WARNING!

Danger of injury due to incorrectly programmed values for
During the first two runs after the door positions have been pro- the door driving power!
grammed, the operator system determines the maximum required • Check the automatic cut-out function in the OPEN and CLOSE
driving power. directions.
• Drive the operator system (with the door coupled up) from the
CLOSED door position to the OPEN position and back again, Automatic cut-out in the OPEN direction
­without interruption. This checking procedure only applies to operator systems that are
• Check the driving power. installed to operate doors that have openings in the door leaf (with
openings > 50 mm in diameter):
• During travel, apply a load of 20 kg to the door at the mid point of
Check the driving power the bottom edge of the door:
The door should stop immediately.
The control system is in
1. Automatic cut-out in the CLOSE direction
­operating mode.
This checking procedure applies to all door systems.
• Place an object, 50 mm in height, on the floor.
• Drive the door towards the obstacle:
The operator system should stop and reverse when it touches the
The door should open and
obstacle.
2. move to the saved “OPEN”
door position.
The settings for the driving power in the OPEN and CLOSE directions
remain saved even if the mains power supply is interrupted.
The parameters are returned to the factory settings only after a reset.
The door should close and ➔➔ „Level 1, Menu 8 – RESET“
3. move to the saved “CLOSED”
door position.
4.4.3 Checking the photocell

The door operator should Photocell

move the door in the OPEN or • Check all the photocells individually by triggering them.
4. • Check all the photocells just before the door reaches the CLOSED
CLOSE direction. Richtung ZU
­bewegen. position.

Special points regarding door-frame photocells

The operator system should –– A door-frame photocell must function above the position at which
5. stop. it is installed. Below the installation position, the function of the
photocell is suppressed by the control unit.
–– If several photocells are connected, all the photocells function in
the same way as a door-frame photocell, if present.

The operator system should run

6.
in the opposite direction.

12 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

4.5 Special programming 4.5.1 Programming the special functions

Programming procedure
WARNING!
Danger of injury due to incorrect settings for the door
driving power! The control system is in
1.
Important factory settings can be changed when programming the ­operating mode.
special functions.
• Check the programmed parameter values.
5678
• Check the programmed door driving power values after changes P > 10 sec.: 34
have been made to the automatic cut-out setting.

12
Start programming the

90
➔➔ „4.4.2 Checking the automatic cut-out“
2. P ­extended operator functions.
• Carry out the necessary measurements to validate the correct Display the levels.
force limitation.
5678
34

12
Select the level required

90
NOTICE 3.
­(example: Level 2).
Material damage resulting from incorrect programming of
the door operator.
5678
After a reset, all the parameters are returned to the factory settings. 34
Confirm the level required.

12
Safety elements that are operational and are connected to the system

90
will be recognised anew after a reset.
4. P Display the first menu and the
programmed parameter.
To ensure that the controls functions properly:
• Reprogram all the required functions.
• Reprogram the remote control. 5678
34
• Drive the operator system once to the OPEN position and then the

12
Select the menu required

90
CLOSED position. 5.
(example Menu 3).
If a photocell is connected, it will be automatically detected by the
control system as soon as the power supply is connected.
5678
The photocell can be reprogrammed later. 34
Photocells that are not required must be disconnected before the Confirm the menu required.

12

90
power supply is connected; otherwise they will be recognised by the 6. P Display the programmed
controls. ­parameter value.
➔➔ „3.3.3 Terminal block XB03“
5678
34
CHECK

12

90
7. Change the parameter value.
A function test must be carried out after changes have been made in
programming mode.
➔➔ „4.4 Function test“
5678
34
Save the parameter value.
12

90
8. P The control system switches to
display the levels

5678
34
12

Select the next level required.

90

Continue programming.

or

P > 5 sec.:
9. Finish programming.
P All the altered parameters are
saved.

The control system is in

­operating mode.

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)13

 4.5.2 Overview of the special functions 4.5.3 Contents of the special functions

Level Menu Level 1 – Basic functions

1 3 Intermediate OPEN position Menu 3 – Intermediate OPEN position
Basic functions 4 Intermediate CLOSE position Adjust the setting using the + (OPEN) and – (CLOSE)
7 Relay output buttons.
8 RESET The closing function with automatic closing is possible.
Only the intermediate position that was programmed last
2 1 Driving power required to OPEN
can be used.
Operator settings 2 Driving power required to CLOSE
3 Automatic cut-out in the OPEN direction
Menu 4 – Intermediate CLOSE position
4 Automatic cut-out in the CLOSE direction
3 1 Automatic closing timer Adjust the setting using the + (OPEN) and – (CLOSE)
Automatic closing buttons.
3 Door open duration The closing function with automatic closing is not possible.
timer
4 Warning time Only the intermediate position that was programmed last
5 Start-up warning can be used.
7 Signal light
4 2 Intermediate OPEN position Menu 7 – Relay output
Remote 3 Intermediate CLOSE position (only programmable with optional signal light relay)
­programming
4 OPEN )) Signal light (present / not present)
1
5 CLOSE ➔➔ „Level 3, Menu 7 - Signal light“
8 Operator lighting ON / OFF 2 Door position: OPEN
5 1 Programmable impulse input 3 Door position: CLOSED
Special functions 3 Programmable input 4 Intermediate OPEN position
4 Lighting duration 5 Intermediate CLOSE position
5 Hand-held programming device 6 Operator system starts (wiping impulse, 1 second)
6 1 OPEN speed 7 Fault
Variable 2 Soft run OPEN speed Lighting duration
8
speed ➔➔ „Level 5, Menu 4 - Lighting duration“
3 Soft run OPEN position
Locking mechanism release
4 CLOSE speed 9
(operator system running)
5 Smart run CLOSE speed
Locking mechanism release
6 Soft run CLOSE speed 10
(operator system inmobile)
7 Smart run CLOSE position Release lock (operator system starts /
11
8 Soft run CLOSE position wiping impulse, 3 seconds)
7 1 Door cycle counter 12 Push-open security device
Maintenance and 2 Servicing counter Radio remote control (relay is activated for the
servicing 13
3 Servicing interval duration of the impulse)

8 Reset maintenance and servicing Test impulse for the closing edge safety device
14 (relay transmits a test impulse and is activated for
9 Fault indicator 300 ms)
8 1 Photocell
System settings 2 Closing edge safety device
3 Automatic cut-out function
4 Operating modes
5 Function of the direction command
­transmitters
6 Function of the impulse command
­transmitters
7 Stress relief in the CLOSED door position
(back jump)

14 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

 Level 1 – Basic functions Level 3 - Automatic closing timer
Menu 8 – RESET Menu 1 – Automatic closing timer
1 )) No reset If the automatic closing function is activated, the ­relay
2 Reset the controls output (Level 1 / Menu 7) can be reprogrammed if
required.
3 Reset the remote control (telegrams are deleted)
1 )) Deactivated
Reset the special function: automatic closing timer
4 Door open
➔➔ „Level 3 - Automatic closing timer“
2 duration 15 /­
Reset only the special operator functions (except
­Warning time 5 The open duration can
5 the OPEN/CLOSED door positions and the remote
control impulse) Door open only be increased via an
3 duration 30 / impulse signal
6 Reset the safety elements (photocell / Hold circuit)
Warning time 5 (button or hand
Reset bus modules (connected bus modules will be ­transmitter).
7 Door open
programmed in)
4 duration 60 /
Warning time 8
Door open
Level 2 – Door operator settings 5 duration 15 /
Menu 1 – Driving power required to OPEN Warning time 5
Door open The door open duration
Sensitivity in on a scale of 1 to 16 6 duration 30 / ends after the photocell
(the higher the number, the greater the driving power). Warning time 5 has been triggered.
)) 8
Door open
7 duration 60 /
Menu 2 – Driving power required to CLOSE Warning time 8
Door closes after the
Sensitivity in on a scale of 1 to 16 Door open
­photocell has been
(the higher the number, the greater the driving power). 8 duration infinite /
triggered /
)) 8 Warning time 3
Closing prevention.

Menu 3 – Automatic cut-out in the OPEN direction Menu 3 – Door open duration
Sensitivity on a scale of 1 (OFF) to 16 2 – 250 seconds.
(the lower the number, the more sensitive the automatic )) Dependent on Level 3, Menu 1
cut-out).
10
Menu 4 – Warning time
Menu 4 – Automatic cut-out in the CLOSE direction 1 – 70 seconds.
)) Dependent on Level 3, Menu 1
Sensitivity on a scale of 1 (OFF) to 16
(the lower the number, the more sensitive the automatic
cut-out). Menu 5 – Start-up warning
)) 10
0 – 7 seconds.
)) 0

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)15

 Level 3 - Automatic closing timer Level 5 – Special functions
Menu 7 – Signal light Programming of the special functions is dependent on terminal block
XB03.
)) Door movement / Warning: Flashing ➔➔ „3.3.3 Terminal block XB03“
1
Door stationary: Off (energy saving)
Door movement / Warning: Light on Menu 1 – Programmable impulse input (terminal 1/2)
2
Door stationary: Off (energy saving) 1 )) Impulse (normally open contact only)
Door movement / Warning: Flashing Closing prevention device (normally open contact
3 2
Door stationary: Flashing only)
Door movement / Warning: Light on Stops and reverses (only in the CLOSE direction –
4 3
Door stationary: light on normally closed contact only)
Door movement / Warning: Flashing Stops and reverses (only in the CLOSE direction –
5 4
Door stationary: Light on normally open contact only)
Door movement / Warning: Light on OPEN impulse (induction loop – normally open
6 5
Door stationary: Flashing contact only)
Earlier closing possible by pressing the buttons on
6
the input device or hand transmitter > 2 seconds

Level 4 – Remote programming

Menu 3 – Programmable input (XW81)
Menu 2 – Intermediate OPEN position
1 Impulse (normally open contact only)
Parameter indicator flashes -> Press the hand transmitter
button -> Hand transmitter display also flashes > 2 Impulse RC (normally open contact only)
The function has been programmed. Closing prevention device (normally open contact
3
only)
Menu 3 – Intermediate CLOSE position Stops and reverses (only in the CLOSE direction –
4
normally closed contact only)
Parameter indicator flashes -> Press the hand transmitter Stops and reverses (only in the CLOSE direction –
button -> Hand transmitter display also flashes > 5
normally open contact only)
The function has been programmed.
6 OPEN impulse (normally open contact only)
7 Stop (normally closed contact only)
Menu 4 – OPEN Earlier closing possible by pressing the buttons on
8
Parameter indicator flashes -> Press the hand transmitter the input device or hand transmitter > 2 seconds
button -> Hand transmitter display also flashes > 9 Automatic closing timer ON / OFF
The function has been programmed.
Menu 4 – Lighting duration
Menu 5 – CLOSE
2 – 250 seconds.
Parameter indicator flashes -> Press the hand transmitter )) 3.0 (180 seconds)
button -> Hand transmitter display also flashes >
The function has been programmed.
Menu 5 – Hand-held programming device

1 )) Operation and programming option

Menu 8 – Operator lighting ON / OFF
2 Operation only
Parameter indicator flashes -> Press the hand transmitter
button -> Hand transmitter display also flashes >
The function has been programmed.
The “Radio remote control” function must not be
­programmed. Level 6 – Variable speed
➔➔ „Level 1, Menu 7 - Relay output“ Menu 1 – OPEN speed

On a scale of 5 to 16.
)) 16

Menu 2 – Soft run OPEN speed

On a scale of 1 to 16.
)) 7

16 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

 Level 6 – Variable speed Level 7 – Maintenance and servicing
Menu 3 – Soft run OPEN position Menu 3 – Servicing interval

Adjust the setting using the + (OPEN) and – (CLOSE) Adjustment of the number of door operations to be
buttons. ­completed before a servicing reminder is displayed.
1 )) OFF
Menu 4 – CLOSE speed 2 100 door operations

On a scale of 5 to 16. 3 500 door operations

)) 16 4 1,000 door operations
5 4,000 door operations
Menu 5 – Smart run CLOSE speed 6 5,000 door operations
7 6,000 door operations
On a scale of 5 to 16.
)) 7 8 7,000 door operations
9 8,000 door operations
10 9,000 door operations
Menu 6 – Soft run CLOSE speed
11 10,000 door operations
On a scale of 1 to 16.
12 15,000 door operations
)) 7
13 20,000 door operations
14 30,000 door operations
Menu 7 – Smart run CLOSED position
15 40,000 door operations
Adjust the setting using the + (OPEN) and – (CLOSE) 16 50,000 door operations
buttons.

Menu 8 – Reset maintenance and servicing

Menu 8 – Soft run CLOSE position
The fault log for maintenance, diagnostics and servicing
Adjust the setting using the + (OPEN) and – (CLOSE) work is reset here.
buttons.
1 )) No reset
2 Reset the fault log

Menu 9 – Fault indicator

Level 7 – Maintenance and servicing
Shows the current fault message.
Menu 1 – Door cycle counter (No more than 16 fault messages can be viewed).
Six-figure indicator showing the number of door opera- Display the previous fault /
tions, up to 999999. Navigate through the list of faults
Figures shown one after the other up to the indicator
point, then repeated. Navigate through the list of faults

Menu 2 – Servicing counter

Five-figure indicator showing the number of door

­operations still to go, up to maintenance indication.
Figures shown one after the other up to the indicator
point, then repeated.

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)17

 Level 8 – System settings Level 8 – System settings
Door reverses a short distance: Menu 4 – Operating modes
The operator system moves the door slightly in the opposite direction
in order to release an obstacle. Door movement in OPEN direction: Deadman
1
Door movement in CLOSE direction: Deadman
Door reverses over a long distance: Door movement in OPEN direction:
The operator system moves the door all the way to the OPEN p­ osition. 2 Press-and-release
Door movement in CLOSE direction: Deadman
Door movement in OPEN direction: Deadman
Menu 1 – Photocell
3 Door movement in CLOSE direction:
1 )) Operation without photocell Press-and-release
2-wire photocell )) Door movement in OPEN direction:
(terminal block XB03 - terminal 70/71), Press-and-release
2 4
Door movement in CLOSE direction: door reverses Door movement in CLOSE direction:
over a long distance Press-and-release
External photocell
(terminal block XB03 - terminal 70/71), Menu 5 – Function of the direction command transmitters
3
Door movement in CLOSE direction: door reverses
over a long distance )) Direction command transmitters not activated:
1 The direction command transmitters trigger a
command only when the door is stationary.
Menu 2 – Closing edge safety device
Direction command transmitters, STOP only:
)) Door movement in OPEN direction: 2 A moving door is stopped by every direction
door ­reverses a short distance ­command transmitter.
1
Door movement in CLOSE direction:
door ­reverses a short distance
Menu 6 – Function of the impulse command transmitters
Door movement in OPEN direction:
door reverses a short distance Impulse command transmitters not activated:
2 1 The impulse command transmitters trigger a
Door movement in CLOSE direction:
door reverses over a long distance ­command only when the door is stationary.
Door movement in OPEN direction: Impulse command transmitters, STOP only, then
door reverses over a long distance standard sequence:
3 A moving door is stopped by every impulse
Door movement in CLOSE direction:
door reverses over a long distance 2 command transmitter. A subsequent command will
start the operator system moving in the opposite
Door movement in OPEN direction:
direction.
door reverses over a long distance
4 (OPEN - STOP - CLOSE - STOP - OPEN).
Door movement in CLOSE direction:
door reverses over a long distance )) Impulse command transmitters, STOP only, then
standard sequence:
A moving door is stopped by every impulse
Menu 3 – Automatic cut-out function command transmitter. A subsequent command
)) Door movement in OPEN direction: door stops 3 will start the operator system moving in the
1 Door movement in CLOSE direction: opposite direction
door r­ everses a short distance (OPEN - STOP - CLOSE - STOP - OPEN).
With automatic closing, there is no STOP in the
Door movement in OPEN direction: OPEN direction.
door reverses a short distance
2
Door movement in CLOSE direction:
door reverses a short distance Menu 7 – Stress relief in the CLOSED door position
Door movement in OPEN direction: door stops (back jump)
3 Door movement in CLOSE direction: 1 )) Back jump not activated
door reverses a short distance
2 Back jump activated – short
Door movement in OPEN direction:
3 Back jump activated – medium
door reverses over a long distance
4 4 Back jump activated – long
Door movement in CLOSE direction:
door reverses over a long distance
Door movement in OPEN direction:
door reverses a short distance
5
Door movement in CLOSE direction:
door reverses over a long distance

18 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

 Transmitting the code
5. Operation
Connect the hand transmitter to
WARNING! 1.
the transmission plug.
Danger of injury due to uncontrolled operation of the
door!
• Operate the controls or the hand transmitter only when there are Press the button on the master
no persons or objects in the path of the door. transmitter.
2.
• Ensure that the controls and the hand transmitter are never used Keep the button pressed.
by children or unauthorised persons. The LED lights up.
• Ensure that the hand transmitter cannot be operated by accident
(in a trouser pocket, for example). Press the button on the hand
transmitter which is to be given a
3.
new code.
NOTICE The LED flashes.
Danger of damage to property due to uncontrolled
­movement of the door! The LED lights up.
When the door moves, the hand chain can get caught and this 4. The coding procedure is
could result in damage (in the case of ceiling-mounted supports for ­completed.
­example).
• Ensure that there are no obstacles blocking the path of the door
or the hand chain.

5. Remove the transmission plug.

5.1 Hand transmitter

The operator works with the supplied hand transmitter on the basis of For multi-button transmitters, each button can be programmed with a
a pulse sequence control system. different function.

Operating the door using the hand transmitter Changing the code

The control system is in Plug the transmission plug into the

1. 1.
­operating mode. hand transmitter.

1. Impulse: Short-circuit one of the two outer

The door opens and moves in 2. pins with the centre pin adjacent
2.
the OPEN direction to it (e.g. using a screw driver).

Press the desired button on the

2. Impulse. 3. hand transmitter.
3.
The operator system stops. The LED flashes.

3. Impulse: The LED lights up.

The door moves in the opposite 4. The coding procedure is
4.
direction (CLOSE direction). ­completed.

5. Remove the transmission plug.

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)19

 After the hand transmitter has been re-coded, the operator system 5.2 Release mechanism
must also be re-programmed to respond to the new code.
For multi-channel transmitters, the programming process must be
­carried out for each button separately. CAUTION!
Danger of injury due to uncontrolled movement of the
Changing the battery door!
When the release mechanism is operated, uncontrolled door
1
­movements could occur:
–– If the door springs are weak or broken.
–– If the door is not balanced.
1. Open the hand transmitter.
• When the mechanism is released, only move the door carefully
and at a moderate speed!

NOTICE
Danger of damage to property due to uncontrolled
2. Replace the battery. ­movement of the door!
When opening the door manually, the carriage could collide with the
carriage stop.
• When the mechanism is released, only move the door carefully
and at a moderate speed!

5.2 / 1

5.2 / 2

20 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

6. Maintenance 9. Rectifying faults
To ensure fault-free operation, the door system must be inspected
regularly and, if necessary, be repaired. Before starting work on the Faults with no fault messages
door system, the operator system must always be disconnected from LCD display does not light up or display information.
the power supply.
No supply voltage present.
• C
 heck once a month that the operator system reverses when the • Check that the mains voltage supply is operational.
door touches an obstacle. To check this, place an obstacle, 50 mm • Check the electrical connection.
in height, in the path of the door in the direction of travel. The thermal overload protection in the mains transformer
• Check the settings of the automatic cut-out in the OPEN and has been triggered.
CLOSE directions. • Allow the transformer to cool down.
• Check all the moving parts of the door system and door operator Control unit defective.
system. • Have the operator system checked.
• Check the door system for signs of damage or wear and tear.
• Move the door manually to check that the door travels easily and
smoothly. No reaction after impulse signal.

Connection terminals for “impulse” button are bridged,

Care and cleaning
e.g. due to flat terminals or a short circuit in the wiring.
• When cleaning the operator system, never use:
• If key switches or interior push buttons are connec-
direct water jets, high pressure cleaners, acids or alkaline solutions.
ted, try disconnecting them from the control unit:
remove cables from the XB03 terminal block, insert
the shorting plug and search for the wiring fault.
➔➔ „3.3.3 Terminal block XB03“
7. Disassembly
No reaction after an impulse signal has been transmitted by
The system must be disassembled by following the instructions in the hand transmitter.
reverse.
Modular antenna is not plugged in.
• Connect the modular antenna to the control unit.
➔➔ „3.4 Completing the installation“
Hand transmitter code does not correspond to the
8. Disposal ­receiver code.
• Activate the hand transmitter anew.
Do not dispose of old equipment or batteries with the normal house- ➔➔ „4.3 Express programming“
hold waste! The battery in the hand transmitter is empty.
• Dispose of old devices at a waste collection centre for electronic • Insert new battery.
waste or via your specialist dealer. ➔➔ „5.1 Hand transmitter“
• Dispose of old batteries in a battery recycling container or via a
Remote control deactivated (“external button“ symbol
specialist dealer.
flashes).
• Dispose of the packaging material in the special waste collection
• Reactivate remote control by pressing + (OPEN) or
containers for paper, cardboard and plastic.
– (CLOSE) button on the operator.
The hand transmitter, control electronics or modular
antenna are defective.
• Have all 3 components checked.

The operator system reverses when the door-frame

­photocell is triggered.

The system was not programmed correctly.

• Reset the safety devices.
➔➔ „Level 1, Menu 8 – RESET“
• Carry out the express programming procedure again.
➔➔ „4.3 Express programming“

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)21

 Faults with fault messages Faults with fault messages
The system indicates recognised faults by show- Fault number 28
ing a fault number (example: fault number 7).
The control system switches to reporting mode. The door does not move easily or smoothly or is
In operating mode, the last fault number can be ­obstructed.
shown by pressing the P button. • Check the door movement and take measures to
ensure that the door moves freely and smoothly.
Fault number 7 Automatic cut-out setting is too sensitive.
• Have the automatic cut-out function checked by a
Programming mode will end automatically if 120 seconds specialist dealer.
elapse without a button being pressed. ➔➔ „Level 2, Menu 3 – Automatic cut-out in the OPEN
• Start the programming procedure again. direction“
➔➔ „Level 2, Menu 4 – Automatic cut-out in the CLOSE
direction“
Fault number 9

Rotational speed sensor impulse not present, Fault number 30

operator system is obstructed.
• Have the operator system checked. MS bus fault.
• Reset the bus modules.
➔➔ „Level 1, Menu 8 – RESET“
Fault number 10 • Have the connected bus modules checked.
The door does not move easily or is obstructed.
• Take measures to ensure that the door moves freely Fault number 33
and smoothly.
Rise in temperature due to overheating.
The maximum driving power has been set too low. • Allow the motor unit to cool down.
• Have the maximum driving power checked by a
specialist dealer.
➔➔ „Level 2, Menu 1 - Driving power required to OPEN“ Fault number 35
➔➔ „Level 2, Menu 2 - Driving power required to CLOSE“
Electronic defect.
• Have the operator system checked.
Fault number 11

Excess travel stop. Fault number 36

• Have the operator system checked.
Wire jumper removed but stop button not connected.
• Plug in stop button or insert shorting plug.
Fault number 15 ➔➔ „3.3 Connection of control elements“

Photocell triggered or defective. Operator system released or closed circuit interrupted.

• Remove obstacle or have the photocell checked. • Engage the operator system.

Photocell programmed but not connected.

• Deactivate or connect the photocell.

Fault number 16

The current sensor for the automatic cut-out is defective.

• Have the motor unit checked.

Fault number 26

The operator system is overloaded when the driving

power is set to 16 (maximum).
• Have the external power supply checked.

22 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

 Supply package
10. Appendix
Reference point technology
Soft start / Soft stop
Push-open security device
10.1 Technical Data
Automatic cut-out
Obstruction protection
Electrical data
Undervoltage protection
Rated voltage, regional deviations
V 230 / 260 Excess travel stop
are possible
Electronic travel cut-out
Rated frequency Hz 50 / 60
Connection for push button, code button and key button
Current input A 1.1
Connection for potential-free limit-switch message system
Power consumption in operation* kW 0.25
Modular antenna
Power consumption in standby* W approx. 4
Fault signalling
Duty cycle min. short-term 2
Control voltage V DC 24
Accessories
Protection category of motor unit IP 20
Mounting brackets for sectional doors
Protection class II
Release sets for up-and-over doors
* without any additional equipment connected
Adapter arm for retractable up-and-over doors
Door fittings for swing doors
Mechanical data Photocells
Comfort 260:  550
Release system
Max. push and pull force N Comfort 270:  750
Comfort 280: 1,000 Relay for flashing signal light for use with automatic closing system
Travel speed mm/s 160 Retrofit kit for potential-free limit switches OPEN/CLOSE/LIGHT
Opening time, dependent on door Push button
s approx. 14
type Key switch
Code button
Environmental data
Dimensions of motor unit mm 190 x 125 x 360
Comfort 260:  6.4
Weight (total) kg Comfort 270:  6.5
Comfort 280:  6.6
Sound pressure level dB(A) < 70

°C -20

Temperature range

°C +60

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)23

 10.2 Declaration of Incorporation Person authorised to compile the relevant technical documentation:
Marantec Antriebs- und Steuerungstechnik
We hereby declare that in its design and construction, and in the form GmbH & Co. KG
as delivered, the product mentioned below complies with the relevant Remser Brook 11 · 33428 Marienfeld · Germany
basic requirements of the EC Machinery Directive (2006/42/EC).
This declaration shall no longer be valid if changes are made to the Phone: +49 5247 705-0
product without our authorisation.

Product: Garage door operator Comfort 260, 270, 280

Revision status: R01

In addition, the partly completed machinery is in ­conformity with the

EC Construction Products Directive 89/106/EC, the EC Electromagnetic
Compatibility Directive 2004/108/EC and the EC Low Voltage Directive
2006/95/EC.

–– Machinery Directive 2006/42/EC

–– Health and safety requirements applied according to Annex 1:
–– General principles No. 1 No. 1.1.2, 1.1.3, 1.1.5, 1.2.1, 1.2.2, 1.2.3,
1.2.6, 1.3.1, 1.3.4, 1.3.7, 1.3.8, 1.3.9, 1.5.1, 1.5.4, 1.5.6, 1.5.8,
1.5.14, 1.7

EN 60204-1:2007
EN ISO 12100-1:2003
EN ISO 13849-1:2008
Cat. 2 / PLC for the functions of power limitation and end position
detection
–– EN 61508:2001

–– EMC electromagnetic compatibility 2004/108/EC

EN 55014-1
EN 61000-3-2:2006 (2008)
EN 61000-3-3:2009
EN 61000-6-2:2006
EN 61000-6-3:2007

–– Low voltage directive 2006/95/EC

EN 60335-1:2002
EN 60335-2-103:2004

The relevant technical documentation is compiled in accordance with

Annex VII(B) of the Machinery Directive 2006/42/EC. We undertake to
transmit, in response to a reasoned request by the market surveillance
authorities, this information in electronic form within a reasonable
term.

The machinery is incomplete and must not be put into service until
the machinery into which it is to be i­ncorporated has been declared in
conformity with the provisions of the Machinery Directive 2006/42/EC.


01.07.2012 ppa. K. Goldstein
Management

24 Operating instructions, Comfort 260, 270, 280 (#100316 – GB)

10.3 EC Declaration of Conformity
We hereby declare that in its design and construction, and in the
form as brought onto the market by us, the product mentioned below
complies with the relevant basic requirements of the EC directives
mentioned below.
This declaration shall no longer be valid if changes are made to the
product without our authorisation.

Product:

 Door designation

 Operator designation

Relevant EC directives:
–– Construction Products Directive 89/106/EEC
–– Machinery Directive 2006/42/EC
–– Electromagnetic Compatibility 2004/108/EC
–– Low Voltage Directive 2006/95/EC

The relevant technical documentation is compiled in accordance with

Annex VII(B) of the Machinery Directive 2006/42/EC. We undertake to
transmit, in response to a reasoned request by the market surveillance
authorities, this information in electronic form within a reasonable
term.

The machinery is incomplete and must not be put into service until
the machinery into which it is to be i­ncorporated has been declared in
conformity with the provisions of the Machinery Directive 2006/42/EC.


Installer


 Address, postcode, town/city


 Date / Signature

Operating instructions, Comfort 260, 270, 280 (#100316 – GB)25

Type plate

Typ (A) ___________________________________________________________________________________________

Rev (B) ___________________________________________________________________________________________

Art. No. (C) ___________________________________________________________________________________________

Prod. No. (D) ___________________________________________________________________________________________

A B / C

Remser Brook 11
DE - 33428 Marienfeld
D
i
MADE IN GERMANY

1 - GB 360347 - M - 0.5 - 1111

100316