Task Card and Work Packages

Task Card & Work Package Development

Introduction
 In commercial aviation maintenance, two essential documents
ensure maintenance tasks are performed safely, correctly, and
in compliance with regulations:
1. Task Cards (TCs)
2. Work Packages (WPs)
 These tools help maintenance personnel execute work
consistently and allow maintenance planners to coordinate
and control large maintenance checks.

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 1. Task Card
1. Task Card Philosophy
 Task Card Philosophy refers to the logic, structure, and objectives
behind creating maintenance task cards. Modern aviation maintenance is
built on standardization task cards translate complex technical data into
clear and usable work instructions.

Emphasize:
 Task cards ensure safe, consistent, and error-free maintenance.
 They reduce variability in how technicians perform tasks.
 They reflect approved technical data and regulatory requirements

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 Task Card
1.1 What Is a Task Card?
 A Task Card (also called a Job Card or Work Card) is a
detailed instruction sheet for performing a specific maintenance
activity on an aircraft, engine, or component
Purpose of a Task Card.
 Provides clear and standardized instructions.
 Ensures compliance with approved maintenance data (AMM, SRM, IPC,
WDM/ Wiring Diagram Manual)
 Reduces human error by giving step-by-step procedures
 Ensures the correct tools, materials, and equipment are used
 Documents who performed and certified the task
 Ensures traceability for audits, safety investigations, and quality control
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 Task Card
Content of a Task Card (Detailed)
 A complete task card typically includes:-
A. Administrative Information
 Task Card number
 Work package reference
 Aircraft registration/serial number
 Issue date and revision number
B. Task Description
 Clear summary of what must be done (e.g., "Perform 6,000 FH IDG
inspection")
• Reason for the task (scheduled, rectification, AD, SB, etc
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C. References to Manuals
 AMM (Aircraft Maintenance Manual) chapters
 SRM (Structural Repair Manual) references
 IPC (Illustrated Parts Catalogue)
 WDM (Wiring Diagram Manual)
 Service Bulletins/ Engineering Orders
D. Materials and Tools Required
 Consumables (sealant, grease, O-rings, etc.)
 Special tools and equipment
 PPE (Personal Protective Equipment)
 Ground support equipment (ladders, jacks, access stands)

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E. Access Details
 Required access panels or doors
 Zones (ATA Chapter Zones: 100, 200, 300, etc.)
F. Task Procedures
 Step-by-step instructions
 Sequence of operations
 Torque values
 Safety precautions
 Functional checks after task completion.
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G. Manpower & Skill Levels
Estimated man-hours
Required authorization level (CAT A, B1, B2,C specialist)
H. Sign-Off and Certification
Work performed by (AMT, CAT B1/B2,C)
Inspection/verification by
Certifying staff signature (EASA Part-66 AML holder),CRs

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 2. Work Package
What Is a Work Package?
A Work Package (WP) is a collection of multiple task
cards grouped together for a planned maintenance event.
OR
A bundle of related task cards planned and issued
together
This ensures maintenance is carried out in an organized,
controlled, and efficient manner.
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 Work Package
Purpose of a Work Package
 Combines all tasks during a maintenance check (A/C-Checks…)
 Ensures no required inspections or actions are missed
 Ensures no scheduled or unscheduled task is missed
 Enables proper manpower and resource planning
 Supports compliance with EASA Part-145 and Part-M requirements
 Ensures maintenance is completed within the scheduled downtime
 Helps maintain aircraft airworthiness and operational reliability
 Enables proper certification and release to service

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 Contents of a Work Package
Contents of a Work Package (Detailed)
 A work package typically includes:-
A. Scheduled Maintenance Tasks
• Tasks from the Aircraft Maintenance Program (AMP)
• Tasks from Maintenance Planning Document (MPD)
• Tasks derived from MRBR, ALS(Airworthiness Limitations Section),
CMR(Certification Maintenance Requirements), etc.
Summary:- Document Type of Tasks Mandatory
Routine scheduled
MRBR Yes (via AMP)
maintenance
Life limits & structural Strictly
ALS
safety tasks mandatory
Certification-critical Strictly
CMR
system checks mandatory
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B. Airworthiness Directives (ADs)
• Mandatory regulatory tasks
• Deadlines for compliance
C. Service Bulletins (SBs)
• Manufacturer-recommended modifications or improvements
Included when approved by the operator’s Engineering
department
D. Deferred Defects
• Items deferred under the MEL or CDL
• Troubleshooting and rectification tasks
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E. Cabin Maintenance Tasks
• Interior repairs
• NEF items (Non-Essential Furnishings)
F. Structural and Corrosion Inspections
• CPCP tasks
• SSID tasks for aging aircraft
• Damage tolerance inspections
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G. Additional Operator Requirements
• Engineering Orders (EOs)
• Reliability-driven tasks
• Operational modifications
H. Workflow and Manpower Plan
• Sequence of tasks
• Estimated working hours
• Required skill categories
I. Documentation and Certification Pages
• Work sign-off
• CRS issuance (Certificate of Release to Service)
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 Task Cards & Work Packages
How Task Cards & Work Packages Work Together
 Task Cards → Provide detailed instructions for each job
 Work Packages → Combine all relevant task cards needed
for the maintenance check
They ensure:
 Maintenance is carried out safely
 No tasks are missed
 Compliance with regulatory requirements
 Clear communication between CAMO and Part-145 maintenance
 Efficient use of resources (tools, manpower, aircraft downtime)
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Importance in Commercial Aviation Maintenance
A. Safety
• Clear instructions prevent errors and ensure maintenance is
performed correctly.
B. Compliance
• Task cards and work packages ensure maintenance complies with:
• EASA Part-145
• EASA Part-M / Part-CAMO
• Manufacturer procedures
• Regulatory directives (ADs)
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C. Efficiency
• Work packages reduce aircraft downtime by planning
tasks in the best sequence.
D. Traceability
All actions are documented and auditable for:
• Safety investigations
• Quality audits
• Regulatory oversight
• Aircraft resale value
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 Summary for Task Card vs Work Package
Summary for Task Card vs Work Package (WP)
Aspect Task Card Work Package (WP)
A single, detailed maintenance instruction used to A collection of multiple task cards grouped together for
Definition perform and record one specific maintenance task a planned maintenance event
To give step-by-step instructions to perform one task To organize, control, and manage all tasks required for
Purpose safely and correctly a specific maintenance check or event
Narrow – covers one task only (inspection, removal, Broad – covers many tasks across systems, zones, or
Scope installation, test, repair, etc.) disciplines
Task description, references, tools, materials, steps, List of task cards, schedules, work orders, defect cards,
Content cautions, sign-off fields STC tasks, and non-routine cards
Derived from approved maintenance data (AMM, Built from the maintenance program and operational
Source MPD, SB, AD, STC) needs (A-check, C-check, etc.)
Used directly by technicians to perform and certify Used by planners, supervisors, and QC to manage the
Use by Technicians the task maintenance event
Provides compliance with approved maintenance Demonstrates controlled execution of maintenance and
Regulatory Role procedures (EASA Part-145 / FAA Part 121) regulatory compliance
Closed when all task cards inside are completed and
Sign-off Signed by certifying staff for task completion
certified
Lubricate landing gear, inspect engine fan blades, replace A-Check package, C-Check package, STC
Examples filter (supplemental type certification )installation package
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 Ethiopian MRO Task Card
and Engineering Order

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 Ethiopian MRO Job Card and Engineering Order

1. Task Card
1.1. Task card Philosophy
1.2. Task card definition
1.3 Task card regulatory requirement (FAR 121.369 (a1)
1.4 Task Card Content
1.5 ET Task Card Preparation (MAXI-MERLIN & MAINTENIX)
1.6 ET Task Card Numbering (MERLIN & MAINTENIX)
1.7 Kinds of task cards
1.8 Why do we need task cards
2. Engineering Order

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Ethiopian MRO Job Card and Engineering Order

1. Task Card
 Task Card: is a maintenance tool or working document that identifies a
task to be accomplished on an aircraft to assure a continued
airworthiness of the aircraft and considered as part of
maintenance/historical record until it is replaced by superseding task
card.
 Superseding task card:- is replacing or overriding a previous task card
with an updated one (new).
 An updated task card that replaces an older version with the most
current instructions. This ensures technicians always use the latest
approved procedures
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 1. Task Card
1.1. Task Card
 FAR 121.369 (a1): “The certificate holder's manual must contain the
method of performing routine and non-routine maintenance (other than
required inspections), preventive maintenance, and alterations.”
 FAR 121.369(a)(1) means the airline must contain formal
document and control how all maintenance tasks (routine,
non-routine, preventive, and alterations) are performed.
 Task cards are the main tool used to meet this requirement.

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 1. Task Card
1. Methods and procedures
Clear instructions on:
• How maintenance tasks are performed
• Tools and equipment to be used
• Safety precautions
• Skill/authorization requirements
• References to approved data (AMM, SRM, IPC, etc.)

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2.Routine Maintenance
 Scheduled and repetitive tasks, such as:
• Daily / Weekly checks
• A-check / C-check tasks
• Lubrication, servicing, inspections etc.
3. Non-Routine Maintenance
 Unscheduled work, such as:
• Defect rectification
• Troubleshooting findings
• Damage repairs discovered during checks

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4.Preventive Maintenance
 Simple preventive actions to avoid failures, like:
• Cleaning
• Replacing filters
• Replenishing fluids(servicing or refilling of aircraft fluids to the
required and approved level )
• Minor component replacements (as allowed)
5. Alterations
 Changes to the aircraft configuration, such as:
• Modifications
• Avionics upgrades
• STC (Supplemental Type Certificate) installations
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What is an STC?
• A Supplemental Type Certificate (STC) is an approval
that changes or adds to the original aircraft Type
Certificate.
Examples:
• Avionics upgrades (GPS, ADS-B, FMS)
• Cabin reconfiguration
• Cargo conversion
• Engine or performance upgrades
• Installation of Wi-Fi / IFE systems
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 1. Task Card
Task Card Content:
 Each Task Card shall be created with complete information
about the task description, parts/materials, tools/equipment, skill,
man-hours, reference documents, figures, applicability,
threshold/interval, accomplishment instructions (text), access
panels and zones.
A Task Card is an approved, controlled document that provides
detailed instructions for performing a specific maintenance task
and for recording compliance.
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A complete task card normally contains the following
elements:
1. Task Identification
• Task Card Number
• Revision Number & Revision Date
• Task Title / Description
• ATA Chapter Reference
• Task Type (Routine / Non-Routine / ET / STC / AD)
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2. Task Source / Authority
• Aircraft Maintenance Manual (AMM)
• Maintenance Planning Document (MPD)
• Engineering Order (EO)
• Airworthiness Directive (AD)
• Service Bulletin (SB)
• STC Data (Supplemental Type Certificate Data)
• Operator’s Approved Maintenance Program (AMP)
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3. Applicability
• Aircraft Type / Model / Series
• Aircraft Registration or MSN (Manufacturer Serial Number)(if applicable)
• Configuration or Mod Status
• STC Applicability (if related to STC installation)
4. Task Interval / Trigger
• Flight Hours (FH)
• Flight Cycles (FC)
• Calendar Time
• Condition-based
• One-time / On-Condition
• Event-triggered (e.g., hard landing, bird strike)
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5. Manpower Requirements • 6. References
• Number of personnel • AMM Procedures
• Required skill category (A&P / • IPC
B1 / B2 / Structures / Avionics) • WDM / SSM
• Certification or authorization • SRM
requirements • CMM
• SB / AD / STC documents
• Safety notices

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7. Tools, Equipment & 8. Safety Precautions
Materials • Warning / Caution / Note
• Special tools statements
• Test equipment • Electrical power isolation
• Ground support equipment • Hydraulic / pneumatic
(GSE) depressurization
• Consumables (lubricants, • Fuel tank entry precautions
sealants, chemicals) • PPE requirements
• Torque values and • Human factors considerations
specifications
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9. Step-by-Step Work 10. Inspection & Acceptance
Instructions Criteria
• Clear, sequential maintenance • Pass / Fail criteria
steps
• Measurement limits
• Inspection criteria (limits,
• Visual standards
tolerances)
• Go / No-Go conditions
• Removal / installation
instructions • References to SRM limits if
damage is found
• Functional checks
• Adjustment or calibration
steps
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11. Independent / Required 12. Rectification / Findings
Inspection Section
• RII / Dual Inspection • Space to record defects found
requirement (if applicable) • Corrective action taken
• Inspector signature block • Reference to non-routine task
• Regulatory or company card if raised
inspection reference

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13. Sign-Off & Certification
• Technician Name & License Number
• Date of Completion
• Inspector / Certifying Staff Signature
• CRS or Task Completion Statement

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 1. Task Card
1.2. Why do we need task cards?
 Task cards are essential documents in aircraft maintenance because
they translate approved maintenance data into clear, controlled, and
auditable work instructions for Engineers and Technicians.
 Their use is both a safety and regulatory requirement.
1. To be specific on steps like SB compliance, configuration while preparing
task cards.
2. To show applicability of Manufacturer task card or a specific step per
Configuration [example: Cargo & Pass A/Cs) , A/C, Engine, or
Component
3. Record values of functional checks, measurements, etc., inside the task
cards for reference and further action.
4. Clear ambiguity which wastes ground time.
 1. Task Card
5. Indicate warning and cautions which are company policy as
required.
6. Prepare separate cards for redundant systems (like left & right
engine/flight controls, etc.)
7. To show appropriate ET available Tools in the task card
8. To show consumable materials, chemicals, Oils, packings,
Gaskets and replaceable stock parts.
9. To assign specialty (skill) on specific instruction as defined by
ET Policy
 1. Task Card
10. To show the best method of compliance among those listed in the
manufacturers document.
11. Stagger redundant systems (by time and personnel).
12. To collect tasks of the same nature together so that they can be done on
one spot by a single person.
13. Trace findings using the Finding/ No finding boxes, which can be used
for escalation study.
1. Task Card
1.3. Kinds of task cards
 Task Cards for periodic checks (scheduled tasks),
 Repetitive/one time inspection or
 Replacement task cards which arose from Service Bulletin (SB) and
Airworthiness Directive (AD)
 Special maintenance requirement cards covering items like:-
 test flight, weight and balance check, hard landing,
 lightening strike, bird strike etc.
 Cards for scheduled unit changes
 Refurbishment task cards
 1. Task Card
1.4. ET Task Card Preparation
• Task Cards shall be mainly created in computerized system
(Maxi- Merlin and Mxi) for all tasks/checks, which are expected
to be scheduled for accomplishment.
• Preparation of Maintenance Task Card is mainly based on an approved
Maintenance Program, AD’s, SB’s, MRB recommendations and other
tasks are handled as special maintenance.

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 1. Task Card
1.1.1 ET Task Card Numbering
Example 1: Task card numbering (Mxi) for System-Zonal section
Maintenance Program M01CH213101Z-MPD-JIC
• M: represents Maintenix Task Definition
• 01C: represents interval (01 for 1C-check)
• H: fleet code (Model of Aircraft ) (B-777)
• 21: ATA, for Air Conditioning
• 31: SUB-ATA, for Pressurization Control
• 01: Job card sequence within SUB-ATA (Operation Check, Functional Check, Visual...)
• Z: Indicates System/Zonal Task…..(MPD(Zonal (Z), System(S) and Structure(optional))
• MPD: Indicates the task is an MPD Item (Sources of document MPD, AWL,
CMR,CMM,AMM…)
• JIC: Job Instruction Card….For all
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 Main. Example

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 1. Task Card
1.1.2 Customer Aircraft Task Card Numbering

Example 2: Task card numbering (Maxi Merlin) for System-Zonal

section in ET Maintenance Program JC026213001.

• J: represents actual job card in Work Card System (WCS) in Maxi-Merlin.

• C: represents type of check (C for C-check)
• 02: represents interval (02 for 2C-check)
• 6: represents fleet code/model of A/c ; 6 stands for B757 aircraft.
• 21: ATA, for Air Conditioning
• 30: SUB-ATA, for Pressurization Control
• 01: Job card sequence within SUB-ATA

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 1. Task Card
• 1.6. Why do we need task cards
 Task cards are essential in aircraft maintenance because they ensure
safety, consistency, compliance, and efficiency. They translate
complex maintenance requirements into clear, standardized work
instructions that technicians can follow without error.
1. To Ensure Safety
• Task cards provide exact, step-by-step instructions, reducing the
chance of mistakes.
• Include warnings, cautions, system configuration, and safety precautions.
• Prevents incorrect maintenance actions that could lead to incidents or
accidents.
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2. To Ensure Regulatory Compliance
• Required by aviation authorities (EASA, FAA, ICAO).
• They prove that maintenance was done according to
approved data:
• AMM (Aircraft Maintenance Manual)
• SRM (Structural Repair Manual)
• MPD/MRB requirements
• Airworthiness Directives
• Without task cards, work would not be legally compliant.
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3. To Standardize Maintenance Work
• Ensures all technicians perform the task in the same
correct manner, every time.
• Eliminates guesswork and variation in how maintenance
is done.
• Supports quality and reliability across the fleet.

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4. To Improve Efficiency
• Technicians immediately know which tools, materials, and
references to use.
• Reduces time wasted searching for procedures.
• Helps maintenance planners assign manpower more accurately.
5. To Provide Traceability and Documentation
• Every completed task card becomes a legal record of the work
performed.
• Supports airworthiness certification, audits, and investigations.
• Shows who performed the task and who certified it.
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6. To Support Reliability and Cost Control
• Accurate task cards reduce rework, damage, and
component failures.
• Improve fleet reliability and reduce maintenance
costs.
• Help prevent costly operational delays.

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 2. Engineering Order
2.1. Engineering Order:
“Engineering Order (EO):- is self-contained document
containing cost details and approval for expenditure,
scheduling instructions, work instructions, parts
requirement, and initial provisioning.”

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2.2. Engineering Order
• Engineering Order shall be initiated based on Engineering originated
modifications, changes requested by concerned section and modifications
originated by aircraft, engine or component manufacturers because of design
improvement, in-service problems, and/or regulatory agency requirement.
• Engineering Order shall be a sufficient authority to introduce, delete,
increase, and/or replace parts, materials, equipment and/or tools in stock,
shop and aircraft.
• Engineering Order shall be a complete, self-contained document containing
cost details and approval for expenditure, scheduling instructions, work
instructions, parts requirement, and initial provisioning. In addition, EO shall
serve as a work card containing man-hour expenditure records and sign-off,
for each step making up the work instructions.
 2. Engineering Order
EO Numbering
EO numbering (Maxi Merlin) AD/SB MOD and inspection:
Example 1: EO 2502-0001
• EO: Engineering Order
• 25 : ATA No

• 00 : Aircraft code

• 0001: Sequence No
N.B:- ATA -25 (Equipment / Furnishings):- is the chapter used for all systems and components related to aircraft
equipment and furnishings, mainly in the cabin and cockpit areas.

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 2. Engineering Order

EO Numbering
EO numbering (Mxi) AD/SB MOD and inspection:
N.B:- (Modification MOD :- is any approved change to the aircraft’s original design,
configuration, or equipment after it has been certified and entered service ).

Example 2: EO (M/I)-AD‘AD NUMBER’-PP-SS-JIC

• (M): Modification
• (I): Inspection
• PP: AD paragraph
• SS: Sequence number; 01,02…etc

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 Thank You!

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