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SAM S.A. Strategy Map Overview

SAM, S.A. aims to become the benchmark sustainable paper and pulp company through a mission of producing sustainable fiber products in America. Its vision is to drive shareholder value through productivity and revenue growth strategies. It will achieve this through excellent customer value in areas like price, quality, availability, selection, function, service, partnerships, and brand image by focusing on operations, customer, innovation, and regulatory/social processes. It will also invest in human, information, and organizational capital.

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61 views1 page

SAM S.A. Strategy Map Overview

SAM, S.A. aims to become the benchmark sustainable paper and pulp company through a mission of producing sustainable fiber products in America. Its vision is to drive shareholder value through productivity and revenue growth strategies. It will achieve this through excellent customer value in areas like price, quality, availability, selection, function, service, partnerships, and brand image by focusing on operations, customer, innovation, and regulatory/social processes. It will also invest in human, information, and organizational capital.

Uploaded by

mincho4104
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Strategy Map – SAM, S.A.

Mission: Produce and supply highly valued pulp and paper products out of sustainable fiber sources in America
Vision: To become the benchmark manufacturing company for the sustainable paper and pulp industry, driven by a fully care of our
environment
Financial
Perspective
Sustained Shareholder Value

Productivity Strategy Revenue Growth Strategy

Enhance Expand
Improve Cost Increase Asset
Customer Revenue
Structure Utilisation
Value Opportunities

Customer Customer Value


Perspective Proposition

Price Quality Availability Selection Function Service Partnership Brand

Production Service Attributes Relationship Image

Internal
Operations Customer Management Regulatory and Social
Perspective Innovative Processes
Management Processes Processes Processes
Processes that produce Processes that create Processes that improve
Processes that enhance
and deliver products and new products and communities and the
customer value
services services environment

Learning &
Growth
Human Capital Information Capital Organisational Capital
Perspective
Skills
Training
+ Systems
Databases
+ Skills / Training
Knowledge
Knowledge Networks Teamwork

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