Sezzle Reviews 15,536

Had an issue with my account & was connected to a human rep "Maya" that was able to quickly & clearly explain my issue. Got started on the solution to resolve my account right away.

I had excellent experience with the associate Noah just now as he helped me with my loans and was able to delay them by a few weeks due to my situation and I so appreciate him as this greatly helps so... See more

I had a few questions regarding Sezzle financing for longer payment options. I was helped by Wade. He was quick to answer and gave as much information as he could which I appreciated. He was also poli... See more

I had an issue arise with my paycheck where holiday pay was accidentally left off so I reached out and spoke to Jim. He was very helpful and helped me reschedule even though I probably exceeded my res... See more

Hello Milo, Thank you for your assistance with my request on yesterday. It means a lot to me when a person is honest and exhibits great professionalism in their job position. You are truly a... See more

Rachel, was one of the best people that could’ve helped me. She was very understanding and answered all of my questions to the best of her ability and helped me push all my payments back two weeks bec... See more

Sezzle has helped a lot especially through the holidays. I had one minor issue and Dave, in customer service, was extremely helpful. The earn tabs are amazing as well. Yes...You have to do tasks, b... See more

I like sezzle but it’s really annoying that if I have $ on one account but not the other and it bills and fails and I switch payment methods the SAME day it still adds 6.95. At least mark it late and... See more

This is my first time using this app and I was trying to make sure I did everything correctly. I spoke with Emanuel and he was great. He told me I set up everything correctly and I was waiting on Amaz... See more

Update: Cristal is on it, thank you Regina! I forgot to identify this part originally: Customer service via chat didn't take the time to understand my issue, then followed my reply with another copy... See more

Romeo at sezzle customer service is fantastic! Before contacting sezzle I had a somewhat unusual situation and my expectations to get my account back on track were low. However Romeo handled the cir... See more

Customer Care representative from today named Liv really helped me so much today! She was very explanatory, patient, and understanding of my concern. I now know how to system works better and I app... See more

Had some issues needed a refund and Milo helped me resolve everything. He was very polite, understanding and quick to help. Thank you again!!

I had accidentally ordered some thing I didn’t want, and contacted Sezzele service for assistance. They were so very helpful and polite! Jasmine was able to quickly answer my questions and help me out... See more

My Experience today with Emmanuel in Customer Service was Awesome !!!!!!!!! I needed to figure out how to cancel a Purchase Order to create a new one with the correct amount I needed! Emmanu... See more

Had an issue with receipt of Sezzle Earn from a bonus gas offer. Sezzle support responded immediately and investigated the matter. After some correspondence and verification, Sullivan was able to corr... See more

I had a great experience with Sezzle’s customer service. I reached out about a billing issue and they responded quickly, explained everything clearly, and issued a full refund with no hassle. They wer... See more

Maya with Shopper Support was absolutely amazing! I’ve been experiencing a financial hardship and was worried about not being able to make my scheduled payments on time. She came up with a solution fa... See more

I recently had my phone number changed and on my end the info was complicated to update through the app without having the old number available. Luckily technical support was able to guide me in the r... See more

I fell behind a bit on payment and messaged them about it and explained my situation. I was attended too in a fast response with being shown sympathy on my situation and understanding and no issue in... See more

This app is good for the most it’s accepted with most retailers. The only thing that makes me angry is if you don’t use your available spending power they will decrease it to damn near nothing! Wanted... See more

I recently left a review stating that Sezzle has been a Godsend after my family and I experienced a tragedy. This past week or so, I needed to have adjustments made so that I could focus on recovery e... See more

Marcus made my day today by helping me resolve my payment issue and providing the support I needed. I was having a rough day, and he helped me sort out the problem, and I am now at peace. I appreciate... See more

I had went to set up an account and found out that I had an old account from years ago and it was linked with a different phone number and email that I no longer have. I got a hold of customer support... See more

I love Sezzle. It’s easy to use and very helpful. The customer service team is kind, compassionate, thorough. It’s a must use. Just make sure you can keep up with your payments. You can reschedule whe... See more

I explained that my phone was hacked and locked for 4 days and I couldn't get to my bank account to transfer money and they were very understanding and quickly resolved the issue with the late payment... See more

Good platform but not ideal because we ended up paying far more higher than expected . I encountered #PAY MINE..# and it has been evergreen memories . Superb service and i have been paid with ease.

Romeo was great. He had exceptional customer service skills and corrected what I need to be done in a days time.

I was struggling to pay a few payments and they changed my payment dates for me by 4 weeks without any hesitation.

Super easy to use platform, their anywhere program is worth it. Customer service exceptional as well. I’ve used Sezzle Over the years and don’t have any complaints

Marley was great in helping me with an issue I was having and took care of it right away! I’ve been a Sezzle customer for a long time and will continue to keep using them!

I have been a true Sezzle customer for two years now and they have been phenomenal!!! I am so grateful for their customer service and support. A special thank you to Jamin! Thank you kindly. ❤️

Marley was amazing and showed concern about my situation and helped me out with needing more time for my payments due to me being in an accident.

We’ve been dealing with her for a while, and I do like to order my stuff from here and I never had no bad experience with y’all so I do really really love your app and I thank you for it and I thank y... See more

Excellent customer service 5+ stars all of my issues concerns were addressed along with advice suggestions which I can use in the future awesome Charles keep up the good work

The rep was very understanding and helped in any way possiable...I give her a A+++ and a 100% for helping me today.

My payment method was compromised (not on Sezzle), I had payments upcoming and won't have a new card issued yet, Jim was fantastic and helped me and was able to move my payment dates to after my new c... See more

They were very helpful and answered my question in a very professional way

I had Customer help with a representative named Noah. He solved my problem and really helped me out. I couldn’t thank him enough.

Emanuel was prompt and supportive! His knowledge assured me I’d be taken care of. I appreciate Emanuel and Sezzle for all they do!

I’ve dealt with customer service a few times now and every time they have been wonderful!

I had a great experience with Kade. He was very kind and helpful. He was extremely helpful to my situation.

I Representatives name was Romeo and he was absolutely amazing, got that issue solved very quick!

Emanuel was so quick and helpful with my questions! Highly recommend!!!

My agent was quick to respond and explain what I was asking about. She helped me with exactly what I needed.

Maya was very helpful in answering my questions

Great customer service from a fellow worker Marley and he’s greatly appreciated!

Kade was great answer all my questions And help me out