Inc Authority Reviews 45,141

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their stellar service, in-depth explanations, and unwavering support throughout the business setup process. Consumers highlight the team's knowledge, patience, and ability to clearly explain complex topics, making them feel comfortable and confident. People appreciate the personalized attention and genuine care they receive, with many singling out specific staff members for their exceptional assistance. Reviewers also value the user-friendly experience and efficient handling of their requests, further solidifying the company's reputation for excellent service and customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Mark Cole assisted me in the beginning process. Mark Cole was very thorough with answering any question I asked. He was patient and professional. Honestly, the experience left me feeling like I joined... See more

Rated 5 out of 5 stars

The wonderful Desiree Jackson helped me get over my nerve-wracking jitters and push forward to complete a dream that I have pushed off for so long. As a new owner I recommend her to all who need that... See more

Rated 5 out of 5 stars

Brianna Mares has been helping me for couple of times now. Brianna is very patience and professional in walking me through steps by steps in creating my business file. She always follow up on my pre r... See more

Rated 5 out of 5 stars

Isaiah O'Connor was professional friendly and inviting. Not only that he seemed to know exactly what I needed to start my publishing business and I'm very thankful that I met him. As far as I'm concer... See more

Rated 5 out of 5 stars

Wow I love this team! Everyone is so kind and helpful. Special shoutout to Cyrus who made this process feel like a breeze! From my initial phone call to questions, he had all of the answers and made m... See more

Rated 5 out of 5 stars

I walked into this blind really didn't know what to expect and after talking to Jennifer Dicus it was like being in a class. She was great,very professional, very understanding, and I didn't feel lik... See more

Rated 5 out of 5 stars

Rita Davis is a doll a Rockstar and the true meaning in helpful. She assisted me with getting started with making Vendor inquiries in such a short period. She explained it so very easily. I recommend... See more

Rated 5 out of 5 stars

Jennifer Dicus was persistent and committed to working with setting up our company. She was very professional and locked in on getting information right and properly setup and filed. Jennifer also we... See more

Rated 5 out of 5 stars

Hannah helped me today by choosing the right name for my nonprofit organization formation. I was debating about two names and I’d asked her to help to choose. After reading the description, she advise... See more

Rated 5 out of 5 stars
Verified

John went out of his way to ensure that any questions I had, outside of what the initial call was for, were answered in full. At no point did I feel like I was an inconvenience or distracting him from... See more

Rated 5 out of 5 stars

All of my experiences with Inc Authority have been great. Each dept is so helpful in guiding me through each step of this process. My most recent help and guidance comes from Rita, in the credit build... See more

Rated 5 out of 5 stars

Cassie was my agent, and I can’t give her high enough praise!!! I’m so glad to have been connected with her in Customer service to explain my idea and get feedback. She was totally personable, comple... See more

Rated 5 out of 5 stars

Bwanna M. Very professional, listen very well and knowns more about setting up business finance. Brianna is very helpful and efficient she makes the process smoothly.Thank you Brianna Mares.

Rated 5 out of 5 stars

As a busy business owner with a hectic busy life and juggling so much, I really appreciated the follow-up. I am on my business credit buidling journey and Brianna from the credit department made sever... See more

Rated 5 out of 5 stars

It was nice to talk to someone who took the time to explain the items they provide and a breakdown of the costs. Isaiah O'Connor gave me clear and concise answers and explained what each item was fo... See more

Rated 5 out of 5 stars

Rita Davis has been amazing in all her dealings with providing information and making sure that I achieve my business goals effectively. She has been patient and extremely knowledgeable in Maine sure... See more

Rated 5 out of 5 stars

German was by far the most helpful person I have ever spoken to about setting up a successful business. He answered every question I had with patience and knowledge. I asked 1000 questions and he had... See more

Rated 5 out of 5 stars

Mark W. Helped me get all my questions answered and also emailed all my necessary information to get my business started. His response when I emailed him was quick and efficient. Thank you Mark W. I w... See more

Rated 5 out of 5 stars

Aleeta was awesome. She was very informative, polite, and understanding of my situation. The team were quick with their decision making. A1 to the customer service provided. Thank you so much for the... See more

Rated 5 out of 5 stars

Spencer pregal is phenomenal customer service representative. I wanted to start off by saying so, and next he breaks things down really easy for you to understand, and last he has very good patience w... See more

Rated 5 out of 5 stars

I had a small communication problem yesterday 1/15/2026 with INCAUTHORITY. I received a call back from ALEETA and it was promptly resolved Favorably. She's a Good Employee. 5 Stars to INCAUTHORITY a... See more

Rated 5 out of 5 stars

Thank You So much Ms Rita.Without u I wouldn’t have gotten this done…I tried doing it on my on but no Success…Keep Being The helpful person you are and God Bless You For helping with this Journey!!!

Rated 5 out of 5 stars

Hannah K was a joy to work with. Hannah is extremely smart and was able to answer all my questions. An helped me set up my business checking account for my llc. Hands down she's the best at what she d... See more

Rated 5 out of 5 stars

Wow just wow! I have nothing but good things to say about my experience with this company especially dealing with Romy C. He kept it 100% real the whole time and that is absolutely amazing in my book!... See more

Rated 5 out of 5 stars

What a great experience! Desiree Jackson was my representative and I could not ask for better a partnership! She guided me through the whole process, offering advice and was very supported! The proces... See more

Rated 5 out of 5 stars

Brianna Mares answered all my questions thoroughly and had made the process seamless. Brianna is not only professional but adds a warm human touch!

Rated 5 out of 5 stars

Brianna was really sweet and she'd light on everything that I had questions about before I had the chance to ask, she has great customer service skills.

Rated 5 out of 5 stars

Brianna Mares has a very welcoming personality. She explains things well, sends pertinent information, and works efficiently. She asks about and acts on other concerns related to the business, and con... See more

Rated 5 out of 5 stars

Everything was super easy and it was such a pleasant process. Onboarding with German was super friendly and he helped me with any questions I had. I would recommend to anyone I know. Thanks!

Rated 5 out of 5 stars

I spoke with Dymond from Inc Authority today and she was a pleasure to talk with. Dymond is very knowledgeable about the process of building business credit.

Rated 5 out of 5 stars

Cyrus was absolutely amazing!!! He gave wonderful advice and shared some stories. It was overall an amazing experience and I’m glad I got to experience it with him!!!

Rated 5 out of 5 stars
Verified

What made my experience great was the way the representative took their time to help me with whatever questions I had. They were very helpful.

Rated 5 out of 5 stars

Heather southwick with inc authority made my process of dissolving one of my businesses in minnesota very easy and happened very quickly, Thank-you

Rated 5 out of 5 stars

Working with companies can be so frustrating with automated customer service and if you even get to talk to a real person, they can be rude and not so helpful. Today I had a different experience. I... See more

Rated 5 out of 5 stars

Well, first off, I don't really know where to start because of the STELLAR service performed by Rita. Wow what a great explanation of the services provided. Rita has a unique way to make newbies li... See more

Rated 5 out of 5 stars

Brianna continued the professional, courteous and knowledgeable support I’ve received since hiring Ink Authority. They are with you every step of the way. This is truly a 5 star review that I’m proud... See more

Rated 5 out of 5 stars

Colby clearly explained all of the documents that I needed to get my business up and running. Kobe was very helpful finalizing my process and getting everything that I needed submitted. Thank you. A+.... See more

Rated 5 out of 5 stars

I met with Kolby today and he was very helpful. He explained everything I needed going forward, shared some of his experience, and answered all of my questions about my new LLC. I appreciated his appr... See more

Rated 5 out of 5 stars

I was going to go online, but decided to call because I had a question I needed answered. I was put through to Jennifer Dicus and, from that point on, all I did was sit back and relax while she answe... See more

Rated 5 out of 5 stars
Verified

I found Mr. Mark Cole and his guidance in being able to map out and file my LLC properly to be such a help in how I'm now able to move forward with this.

Rated 5 out of 5 stars
Verified

Very awesome really intelligent people helped me out with everything thank you so much

Rated 4 out of 5 stars

Cyrus Aluni, was very helpful. I had lots of questions and I do mean lots of questions and he was able to answer all of them with patience and kindness. I even tried to trick him up to make sure he wa... See more

Rated 5 out of 5 stars

Rita has been amazing to work with. She explained everything clearly, walked me through the process step by step, and made improving my credit score feel achievable instead of overwhelming. She’s kno... See more

Rated 5 out of 5 stars

Dashai was extremely helpful and made me understand all the trivial things that would normally confuse me. She was very patient, knowledgeable, and paid close attention to hearing my requests and qu... See more

Rated 5 out of 5 stars

Hannah Kingsland was absolutely amazing to work with. She helped me through the entire process of setting up my bank account and guided me step by step in organizing all the additional benefits conn... See more

Rated 5 out of 5 stars

We have been trying to start our business here in Ohio but was very much confused on where to begin. We decided to have a company help is out. Then we found Inc Authority. We were having some proble... See more

Rated 5 out of 5 stars

Isaiah OConnor just assisted me with setting me up my LLC and was very knowledgeable and helpful for the questions I had. Highly recommend. Thank you Isaiah!!

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Company details

  1. #1 of 78 best companies in Legal Services
  2. #1 of 20 best companies in Business Administration Service
  3. #9 of 245 best companies in Business to Business Service

Written by the company

Inc Authority is the business formation firm of choice, helping entrepreneurs around the country achieve the dream of business ownership. To date, the Company has helped form hundreds of thousands of businesses nationwide. Inc Authority focuses on no-cost Secretary of State registration services for entrepreneurs who are starting LLCs or corporations. The company also offers a comprehensive suite of start-up business services designed to help entrepreneurs—particularly first-timers—start, run and grow a business including Business Credit, Business Funding, Business Plans, Website Registration, Design and Hosting, Revocable Living Trusts, and Federal Trademarks. Unlike other web-based incorporation services, Inc Authority has a live, US-based staff, with both native English and Spanish speakers, available to counsel new business owners by phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

45K reviews

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Replied to 54% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Jennifer Dicus

Jennifer Dicus made my transaction informative and educational. I knew nothing when I inquired as to how to become a non-profit. Jennifer answered all of my questions and guided me to choose what would be best for me right now. I highly recommend her and look forward to working with Jennifer if and when I need more guidance! A+++

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience Just wanted to let you know that I…

Just wanted to let you know that I spoke to associate name German or Jermaine I think it was German he was awesome was able to answer all of my questions was able to maybe understand the process thoroughly and I felt very comfortable working with this company because of Mr German

January 23, 2026
Unprompted review

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