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Top Tech Support Jobs in San Francisco Bay Area, CA
Cloud • Hardware • Security • Software
Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.
Top Skills:
Cloud-Managed Iot TechnologyComputer NetworkingLinux
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills:
Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Fintech • Software
The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.
Top Skills:
Active DirectoryAdobe AcrobatInternet BrowsersJava ProgrammingMacintosh Operating SystemMS OfficeSql ServersWindows Operating Systems
Cloud • Hardware • Security • Software
The Senior Technical Support Engineer at Verkada provides deep troubleshooting and technical support across their product suite, ensuring customer satisfaction and facilitating product improvements through collaboration with engineering teams.
Top Skills:
802.11APIsCablingDhcpDnsEthernetFirewallsHTTPHttpsLinuxNatNetwork FundamentalsPoePythonTcp/IpTlsVlans
Artificial Intelligence • Software
As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.
Top Skills:
APIsSalesforceSql/Soql
Information Technology • Other
The Associate Technical Support Engineer resolves technical issues for customers, improves customer experience through troubleshooting, and collaborates with the engineering team, focusing on Tanium's platform.
Top Skills:
NetworkingOperationsProgrammingScriptingSecurityTanium
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
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Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • HR Tech
The Technical Support Engineer will resolve escalated technical issues, diagnose problems, develop internal tools, and collaborate with various teams to improve customer support processes.
Top Skills:
SQL
Software
As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.
Top Skills:
APIsFrontPythonRubySQLTypescriptZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.
Top Skills:
AWSAzureCloudflare WorkersGCPJavaScriptNode.jsReactVue
AdTech • Marketing Tech • Social Impact • Software • Analytics
As a Technical Support Engineer, you'll manage technical support tickets, improve internal tools, and collaborate with teams to enhance operational efficiency.
Top Skills:
CeleryFlaskGraphQLJavaScriptMongoDBNode.jsNumpyPandasPythonScikit-LearnScipyVue
Artificial Intelligence • Software
As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.
Top Skills:
Computer ScienceData AnalysisEngineeringSoftware DevelopmentTechnical Support
Software
As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.
Top Skills:
APIsSdksZendesk
Software
Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.
Top Skills:
AIDatadogIntercomJIRAPagerdutySalesforceSlackZendesk
Software
As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.
Top Skills:
Browser Development ToolsConfluenceJIRAKibanaKnowledge Base ToolsNetworking ConceptsNotionRest ApisSaaSSQLTicketing SystemsZendesk
Artificial Intelligence • Healthtech • Analytics • Biotech
The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.
Top Skills:
Lean MethodologiesMechanical InstallationMr Systems
Information Technology • Software
The Technical Support Representative assists customers with inquiries, troubleshooting issues, and facilitating communication between departments, ensuring customer satisfaction through effective solutions.
Top Skills:
It SystemsPsaQuickbooksRemote Desktop SoftwareRmm UsageScriptingSupport ToolsTicketing Systems
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
Top Companies in San Francisco Bay Area, CA Hiring Tech Support Roles
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