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Online Customer service Cpd courses

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  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 204 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Training Express Ltd
    10 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam |Lifetime Access
    • 842 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    [Updated 2025] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 9%
    £19 £21

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Diploma + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 892 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    ***Unbeatable Offer – Available Only Today!*** Here’s What’s New: ➥ Updated for July 2025 ➥ Bundle of 3 Courses! ➥4 New Topics Added Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. With …
    Save 34%
    £19 £29

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 405 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Updated in July 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), a …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Training Express Ltd
    10 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam |Lifetime Access
    • 842 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    [Updated 2025] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 9%
    £19 £21

  • Customer Service Diploma (Level 2 & 3) & Business Sales and Marketing - CPD Certified

    NextGen Learning
    6 Courses Bundle! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 204 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated in July 2025] Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive C …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 186 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 1%
    £19 £19.25

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 405 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Updated in July 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), a …
    Save 9%
    £19 £21

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>FREE PDF Certificate Upon Completion!>FREE Video on Customer Service> No Exam Required
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2024 Enhance your customer service skills with our comprehensive Level 2 & 3 Customer Service course. Gain the expertise and knowledge to deliver exceptional service, handle challenging situations, and build lasting customer relationships. Enrol now and unlock a world …
    £21

  • Patient Customer Service Online Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's digitally-driven world, mastering Patient Customer Service through online training is paramount . This comprehensive course covers essential modules like Introduction to Patient Customer Service, Effective Training Techniques, and Handling Difficult Customers. With th …
    £19

  • Customer Service Skills Level 2 - CPD Accredited Certificate

    One Education
    Professional Customer Service Training | CPD Accredited | Lifetime Access | Easy Refund | Free Certificate
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Ready to build a rewarding career in customer service? Customer service is the backbone of every successful business, with 86% of buyers willing to pay more for a great customer experience (PwC). In the UK, skilled customer service professionals earn between £20k to £ …
    £19

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Service Advanced Diploma Course is an essential program in today's competitive world, providing comprehensive training in crucial customer service skills. Mastering customer service is vital as it directly impacts business success, customer retention, and satisfact …
    £19

  • Customer Service Diploma Level 2

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • 29 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Special Offer: [ Get Free Lifetime 50% Off with Coupon Code For Next Order ] Want a job where you make a real difference in people's day? Our "Customer Service Diploma Level 2" course will give you the skills to shine when helping customers! You'll learn …
    £19.50

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 186 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 1%
    £19 £19.25

  • Customer Service: How to Reduce Customer Churn and Improve Retention

    Online Training Academy
    CPD approved | 9 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 50 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Are your customers leaving too soon? Learn how to keep them longer with our Customer Service course! This course helps you understand why customers leave and shows you easy ways to make them stay. You’ll learn how to predict customer churn, improve Customer Service, and grow your …
    £19.50

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world , mastering Customer Service skills is imperative . This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer co …
    £19

  • Customer Service Training - Managing Customer Service

    Knowledge Gate
    CPD Accredited>Get Free Certificate! 2 Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training - Managing Customer Service Lost in a sea of disgruntled customers? Dive deep into the Six Critical Elements! Chart your journey with the Five Practices of Leadership and navigate towards stellar customer service. Embark on a journey to redefine customer …
    £21

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 30 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £19

  • Social Media for Customer Service - CPD Accredited

    Academy for Health & Fitness
    Flash Sale! CPD Certified | 4 On-Demand Topics in 1 | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Limited Time Flash Sale – Don’t Miss Out! ►►► Social Media for Customer Service Admission Gifts ◄◄ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Social media handles over 60% of all customer serv …
    £19.99

  • Insurance Claims, Handling, Investigation and Customer Service

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • 14 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This course is perfect for anyone who wants to learn how insurance claims work and how to support customers during the process. You will start by learning what an insurance claim is and how it is handled from start to finish. You will understand how claims are received, processed …
    Save 9%
    £19 £21

  • Banking Customer Service Adviser Training

    Online Training Academy
    CPD approved | 9 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 50 CPD Points
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    Do you want to become a Customer Service Adviser in a bank? This course is perfect for you! It will teach you how to talk to customers, solve their problems, and understand banking services clearly. The Customer Service Adviser job is very important in the banking world. You wil …
    £19.50

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Customer Service - Course Overview “The customer is always right” is the traditional cliché that is banded about by many people……but is this true? This half day Customer Service course is designed to take an in depth look at the vitally important area of providing an excellent se …
    £300

  • Patient Customer Service

    Care Skills Centre
    10 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcome to the Patient Customer Service course, where we deliver comprehensive knowledge and essential skills to help you excel in this field . Our course is meticulously designed by industry experts to ensure it stays relevant and dynamic, providing you with an enriching lea …
    £19

  • How to Become a Customer Service Advisor

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Step into one of the most rewarding and in-demand careers of today. How to Become a Customer Service Advisor is a complete training program designed to equip you with the skills, strategies, and confidence to thrive in customer-facing roles. Whether you’re starting fresh or aim …
    £19.99

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD approved | 2 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Special Offer: [ Get Free Lifetime 50% Off with Coupon Code For Next Order ] Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic …
    Save 2%
    £19 £19.50

  • Phone-Based Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome …
    £19

  • Customer Service Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Outstanding customer service isn't just an advantage—it's a necessity. Your customers expect more than just a product or service; they expect a memorable experience that keeps them coming back. Are you ready to exceed their expectations? Customers who have a positive service expe …
    £19

  • Chatbots and AI for Customer Service Excellence

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    In today’s fast-paced digital world, customers expect instant, personalized, and seamless support. Businesses that harness the power of AI and chatbots can deliver exceptional customer service while reducing costs and boosting efficiency. This course equips you with the knowledge …
    £19.99

  • Banking Customer Service Training Course – CPD Accredited

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Banking Customer Service Training Course – CPD Accredited is perfect for anyone looking to start or grow a career in banking. The course gives you a full understanding of how the banking industry works and what great customer service looks like in this field. You will expl …
    £19

  • Customer Service Training in Communication, Professional Development, & Time Management

    StudyHub
    CPD Accredited | Free PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Feeling stuck in repetitive customer interactions with no clear growth path? This Customer Service Training in Communication, Professional Development, & Time Management course helps you take control. You’ll gain the skills to speak clearly, solve problems fast, and manage yo …
    £19.99
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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