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Online Customer service Cpd courses

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  • Customer Service Manager

    Janets
    CPD Certified Diploma | FREE Digital Certificate | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    With customer expectations at an all-time high, businesses across the UK are investing heavily in service excellence—making Customer Service Managers a vital part of organisational success. As companies compete on experience as much as product, the demand for professionals who ca …
    £19

  • Customer Service Fraud Officer Training

    IOMH
    Get a Free: (Office Skills for Customer Service) Course! Updated Materials | CPD Certified | Lifetime Access
    • Online
    • 16 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Fraud prevention is a critical concern for businesses and organisations across the UK, with reported fraud cases increasing by 25% in recent years. Customer service fraud officers play a vital role in detecting and preventing fraudulent activities, ensuring the security of both o …
    £21

  • Healthcare Customer Service Representative

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    [Updated 2025] In today's healthcare landscape, exceptional customer service isn't just desirable – it's essential. Patients and their families rely on compassionate and efficient interactions to navigate their healthcare journey effectively. With our course, you'll learn how to …
    £19

  • Customer Service Diploma Level 3 With Complete Career Guide 2025

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    [Updated 2025] Ready to elevate your customer service skills to the next level and carve out a successful career path? Introducing our Customer Service Diploma Level 3 with Complete Career Guide—an all-encompassing program designed to equip you with the expertise and knowledge n …
    £45

  • Customer Service Representative Advanced Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | 25 Free PDF & A Hardcopy Certificate | Free Exam & Tutor Support
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Feeling …
    £119

  • Level 3 Diploma in Customer Service - QLS Endorsed

    Janets
    Level 3 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
    • 17 students
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Step into the dynamic world of customer service, a domain bursting with opportunities. As businesses across the UK increasingly realise the unparalleled power of top-tier customer service, the demand for skilled professionals continues to surge. This Customer Service course doesn …
    £19

  • Diploma in Customer Service - Level 5 (QLS Endorsed)

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
    • Online
    • 19 hours · Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor. Learn how to turn one-time visitors into loyal clients by being proficient in useful strategies! To improve production a …
    £19

  • Customer Service Level 3 CPD Accredited Course

    Oplex Careers
    • 267 students
    • Online
    • 22 hours · Self-paced
    • 22 CPD points
    Great service
    The online Customer Service course from Oplex Careers has been designed to help learners understand how they can provide outstanding customer service to their end users.
    £19

  • Customer Service Agent

    Janets
    CPD Certified Diploma | FREE Digital Certificate | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s experience-driven economy, businesses across every sector—from retail to tech to finance—are investing in exceptional customer service to stand out. Customer Service Agents are on the front line of that mission, ensuring each interaction builds trust and loyalty. With …
    £19

  • Customer Service Training: All-in-One Bundle for CS

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 200 hours · Self-paced
    • 40 CPD points
    Great service
    Step into the shoes of a customer service maestro, where every interaction is a chance to weave magic. " Customer Service Training " turns the mundane into the extraordinary, transforming challenges into victories and customers into advocates. Elevate your service symphony and be …
    £249.99

  • Level 2 Certificate in Customer Service - CPD Certified

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Level 2 Certificate in Customer Service - CPD Certified Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ As reports suggest, excellent customer …
    £149

  • Customer Service – Online Course - CPD Accredited

    Mandatory Training Group
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Customer Service – Online Course - CPD Accredited. Welcome to The Mandatory Training Group's online Customer Service training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Each and every one …
    £19.99

  • Level 3 Certificate in Principles of Customer Service - CPD Certified

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►►Level 3 Certificate in Principles of Customer Service - CPD Certified Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Did you know that custome …
    £149

  • Level 7 Advanced Diploma in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Leve 7 Quality License Scheme Endorsed Training | 180 CPD Points
    • Online
    • 648 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 7 Advanced Diploma in Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 7 Advanced Diploma in Customer Service- QLS Endorsed course from Janets end …
    £100

  • Customer Service Skills Level 2 & 3 Course - Level 2 & 3 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Service Skills Level 2 & 3 course will cover a comprehensive range of 17 modules, you’ll have 24/7 online access to the study materials, introductory videos, assessment tests, study resources and tutor support for up to 12 months. Whether you are looking to b …
    Save 51%
    £19 £39

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificates included | Tutor Support | Free Retake Exam | Lifetime Access
    • New course!
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Step into a dynamic realm where customer-service, compliance and relationships converge. With around 1.3 million people employed in customer service roles in the UK and ever-tightening regulations in the financial sector (with more than £100 billion + circumvention risks …
    £19

  • Patient Customer Service Training - CPD Course

    Cambridge Open Academy
    30 CPD Points| FREE Certificate +Two Premium Courses| Interactive Learning Materials
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Patient Customer Service Training - CPD Course bundle** Did you know that exceptional customer service can boost customer retention by up to 70%? Welcome to our CPD course, designed to elevate your understanding of patient customer service. Dive into modules ranging from …
    Save 17%
    £29 £35

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Academy for Health & Fitness
    30 in 1 Career Guided Programme | 300 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Are you a profess …
    £209

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills Looking to thrive in today’s competitive service industry? Customer service professionals …
    £75

  • Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

    Compliance Central
    QLS Endorsed Courses | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking profession …
    £150

  • Customer Service Training Course

    Lead Academy
    Free E - Certificate Included | Accredited by CPD UK | Video Training | MCQ Exam | Instant Result | 100% Pass Rate
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified c …
    £21

  • Call Centre & Customer Service Training

    IOMH
    Big Sale: Save 20%! Gift (Customer Service Executive) Course| Learn Anywhere, Anytime| Free Assessment| Lifetime Access
    • 11 students
    • Online
    • 5 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    The call centre and customer service industry in the UK is a vital part of the economy, employing over 1.3 million people. With businesses increasingly prioritising customer satisfaction, the demand for skilled call centre agents and customer service professionals continues to gr …
    £21

  • Level 2 Certificate in Customer Service

    Academy for Health & Fitness
    Flash Sale! 40 in 1 Bundle | 400 CPD Points | Free PDF & Hardcopy Certificate | 24/7 Tutor Support | Lifetime Access
    • Online
    • 190 hours · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let This Deal Slip Away – Enrol Now! ►►► Level 2 Certificate in Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate | PDF Transcripts | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter★★ Are you ready to elevate your c …
    £209

  • Level 3 Certificate in Customer Service- QLS Endorsed

    Janets
    FREE Hardcopy Endorsed Certificate of Achievement with Level 3 Quality License Scheme Endorsed Training | 120 CPD Points
    • Online
    • 240 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Are you confused, frustrated or tired to generate ideas to improve yourself in the Level 3 Certificate in Customer Service- QLS Endorsed? You can breath a sigh of relief because our in-depth Level 3 Certificate in Customer Service- QLS Endorsed course from Janets endorsed by Q …
    £100

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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