EMERGENCY RESPONSE AND DISASTER RECOVERY
(PREPAREDNESS, RESPONSE AND PROCEDURE)
1
Contents
GROSSARY OF TERMS............................................................................................................. 2
ABBREVIATIONS..................................................................................................................... 3
1.0 INTRODUCTION................................................................................................................ 4
2.0 PURPOSE and SCOPE........................................................................................................ 4
3.0 EMERGENCY RESPONSE PLAN....................................................................................... 4
3.0.1 Key personnel responsibility............................................................................................. 4
3.0.3 Emergency response Team (ERT)................................................................................. 5
3.0.4 Responsibilities............................................................................................................. 5
4.0 ORGANIZING AND STAFFING............................................................................................ 6
4.0.1 Administration............................................................................................................... 6
5.0 RISK CONTROL................................................................................................................. 6
6.0 CORE PLAN ELEMENTS..................................................................................................... 7
6.0.1 Discovery procedure..................................................................................................... 7
6.0.2 Initial response.............................................................................................................. 8
6.0.3 Sustained actions.......................................................................................................... 8
6.0.4 Termination and follow-up actions................................................................................ 8
7.0 POST-EMERGENCY PROCEDURE (disaster recovery)......................................................8
7.0.2 Training and drills......................................................................................................... 9
7.0.3 Emergency response plan training............................................................................... 9
8.0 RESPONSE CRITIQUE AND PLAN REVIEW......................................................................9
8.0.1 Annual review................................................................................................................... 9
8.0.2 Debriefing..................................................................................................................... 9
9.0 FIRE PROTECTION........................................................................................................... 10
9.1 Incident evacuation alarm................................................................................................. 10
10.0 MEDICAL EMERGENCY RESPONSE AND EVACUATION.................................................11
10.0.1 Medical arrangements.................................................................................................. 11
10.0.2 Area evacuation.......................................................................................................... 11
11.0 RESPONSE ACTION PLAN............................................................................................. 12
12.0 OTHER INCIDENTS........................................................................................................ 13
13.0 COMMUNICATION DURING EMERGENCY.......................................................................14
13.0.1 EMERGENCY CONTACTS (EXTERNAL COMMUNICATION)............................................14
13.0.2 EMERGENCY CONTACTS (INTERNAL COMMUNICATION)............................................14
2
GROSSARY OF TERMS
No. Terms Description
1 Emergency response A detailed program of action to minimize the effects
of an abnormal event requiring prompt actions
beyond normal procedures to protect human life and
minimize injury and property
damage.
2 Environmental incident A release or suspected release of any material,
including hazardous substances, in to air, land or
water that has the potential to cause damage
to the environment.
3 Incident controller The person given authority to control operations at
the site of an emergency.
4 Emergency control center The physical location(s) within the facility/site which
has been designated and equipped to support
emergency response personnel at an emergency site.
3
ABBREVIATIONS
Abbreviation Definition
HSE Health, Safety and Environment
OHS Occupational Health and Safety
GM General Manager
FM Factory Manager
ERP Emergency Response Plan
4
1.0 INTRODUCTION
This procedure shall identify the emergency situations related to Health, Safety and
Environment that could occur within ELSEWEDY ELECTRIC Company sites, which include
Tanzania cable and transformer factory, situated at Kisarawe II. Also, the means to tackle
such emergencies.
2.0 PURPOSE and SCOPE
ELSEWEDY ELECTRIC CO. takes a very responsible attitude toward safety and environmental
protection. Proper emergency planning and response are important elements of every
health, safety, and environmental (HSE) program. To help minimize
employee/visitors/contractor’s exposure to injury, a written emergency response plan is to
be implemented to handle possible emergencies such as fire, Injury, hazardous spills, severe
weather conditions, and emergency evacuation.
This plan is intended to safeguard safety and wellbeing of the workers. Trainings on the
application of the plan are to be provided.
This procedure covers all type of emergency situations that could occur within ELSEWEDY
ELECTRIC Company`s work sites/projects.
3.0 EMERGENCY RESPONSE PLAN
3.0.1 Key personnel responsibility
Factory Manager 1. Ensure ERP is appropriate & followed.
2. Appropriate agencies are notified of incidents.
3. Confirm resources are available for handling the
emergency.
4. Act as Incident Controller
HSE Personnel 1. Preparation and update of ERP.
2. Review the procedure periodically.
3. Testing of procedure.
4. Training of employee on this procedure.
5. Assist Incident controller on emergency and act as
incident controller if necessary.
6. Suggest appropriate remedy for any HSE hazard
during the recovery activities.
Operations 1. Act as an incident controller in absence of the
manager/Supervisor factory manager.
2. Communicate the emergency to your seniors
(Technical/Production manager/FM/MD).
5
3.0.2 Incident controller
The Incident Controller shall be the project manager and shall perform the below listed
duties as an incident controller.
Take charge of the site during emergency and direct response activities.
Ensure all Personnel at site, including contractors and visitors are accounted for
during an emergency.
Be responsible for securing site equipment as outlined in these procedures.
Ensure that the emergency is communicated to police, ambulance and the
security agency.
Ensure that Emergency situation is communicated to GM.
3.0.3 Emergency response Team (ERT)
Emergency response team comprises of Engineer, site foreman and HSE personnel.
However, other ELSEWEDY ELECTRIC Company’s employees available at site might be asked
to function in the ERT. Most importantly, all participants of the ERT should be trained on
emergency response.
3.0.4 Responsibilities
Emergency response team
To report to Incident controller
Head count at assembly point.
Any other assistance required by the Incident controller.
Security team
No personnel or vehicle are allowed to enter the site unless designated summoned by the incident
controller.
No personnel or vehicle are allowed to enter the site unless designated summoned by the incident
controller.
Head count for the contractors and visitors assemble, compare with the entry register and report
any discrepancies to ERT
On hearing the evacuation alarm, keep the exit and entrance access open
Clear the public from crowding at the gates and prepare the entrance for rescue vehicles entry.
Keep away from the emergency.
Other Employees/visitors/contractors
Respond to emergency call promptly
Observe instructions (when asked to evacuate do it immediately).
Assemble at the assembly point and stay for counting and briefing.
Stay at assembly point until it is declared safe to resume works.
6
4.0 ORGANIZING AND STAFFING
The key functional areas of responsibility of Incident Command in Organization are as
follows:
Incident Controller—has overall incident management responsibility.
Operations—Responsible for all incident tactical operations.
Planning—Responsible for the collection and evaluation of incident
information.
Logistics—Provides services and support to meet all incident needs.
Administrations—Monitors costs, provides accounting, procurement, time
recording and cost analysis, during an emergency situation.
4.0.1 Administration
HSE personnel shall be responsible to ensure the followings:
Procurement of services and/or supplies from different sources
Document all financial cost
Analyze and manage legal risk for the incident
Documentation for compensation and claims for injuries
Documentation of all internal forms for reporting and record keeping
5.0 RISK CONTROL
When considering control of risk, it is required that the principle of a “hierarchy of controls”
be employed that will, in order of preferences:
1. Elimination: Eliminate risks at source (is the process or substance etc.
necessary?)
2. Substitution: Combat risk with a substitute having lower risk factor (lower
toxicity, flammability etc.)
3. Engineering control: Isolate workers from hazard
4. Administrative control: Change the way work is performed.
5. Protective equipment: Personal Protective Equipment: Provide personal
protection through various devices.
7
6.0 CORE PLAN ELEMENTS
The primary concern in any emergency situation is to protect ELSEWEDY ELECTRIC
Company’s personnel, contractors, visitors and local residents from harm. The phases of
emergency response as included in this core plan include the following: Discovery
procedure, Initial response, sustained actions, fire and explosion response, medical
emergency response and evacuation, severe weather and hazardous material release.
6.0.1 Discovery procedure
The discovery phase begins with the initial actions taken by the individual(s) discovering an
incident. The types of incidents include the following:
Fire and/or explosion
Medical or rescue emergency
Oil spill or Chemical product spill
Severe weather response
Bomb threat response
Collapse.
8
The employee or witness is prohibited to enter the incident area (other than medical
emergency) if at all possible, when gathering incident information. Employee and community
safety are the priority in any action taken during an emergency. As quickly as possible upon
discovery, notification must be made to the project manager.
6.0.2 Initial response
Initial response begins with the notification of the project manager regarding the incident.
HSE personnel/project engineer will assess the incident and activate the emergency
response system.
6.0.3 Sustained actions
Project manager office will be used to coordinate the emergency response processes.
Activities such as evacuation, rescue, firefighting will be controlled from this point. All
ELSEWEDY ELECTRIC Company’s employees present at site will report to this point.
All personnel present at site during emergency will report to designated assembly points
First aiders: First aiders present at site should stay at the assembly point until registered
and permitted to enter site for help.
Warning: Warning signs restricting entrance should be remaining until all declared clear.
Community evacuation: In a serious emergency situation local people might be forced to
evacuate, for example explosion or fire. Evacuation arrangements will be carried out by the
police force.
6.0.4 Termination and follow-up actions
Termination of any emergency response includes the successful containment of the
emergency (fire, spill, etc.), and restoration of the affected area to a point where it can be
safely inhabited again.
7.0 POST-EMERGENCY PROCEDURE (disaster recovery)
7.0.1 Incident Investigation
Within 3 working days of resolution of an emergency incident, the HSE personnel will
conduct a thorough Incident Investigation and document the findings as per ELSEWEDY
ELECTRIC Company Incident Investigation Procedure
9
7.0.2 Training and drills
Evacuation plan training is included in new employee orientation. Training includes a review
of the plan; evacuation routes, assembly point and head count, and procedures for
emergency reporting.
An evacuation drill is conducted at least annually, once for each work crew. The facility HSE
personnel is responsible for reviewing the effectiveness of the drill and reporting any
pertinent observations to the Project manager.
7.0.3 Emergency response plan training
Emergency response training is provided commensurate with the role each person has in
the response plan.
Refresher training is provided once in a year, either in the form of a single class or over a
number of classes provided throughout the year.
Refresher training includes at least one hands-on drill wherein in an emergency is
designated Incident Controller then conducts a debriefing which includes a chronological
review of the incident, communication and deployment issues faced, command decisions
made, and any difficulties encountered during the drill.
Additionally, trainings for: first responder awareness, ERT member, Incident controller are
periodically provided to designated personnel.
8.0 RESPONSE CRITIQUE AND PLAN REVIEW
8.0.1 Annual review
This plan will be revised as needed to account for change in operations, personnel or
process which could affect implementation of the current plan.
8.0.2 Debriefing
During incident debriefing, the incident controller will address any issues raised where the
plan specifications were inadequate.
10
9.0 FIRE PROTECTION
Fire protection equipment will be provided at site and employees will be trained on proper
use.
9.1 Incident evacuation alarm
During emergencies, evacuation alarm will be activated, and employees, visitors,
contractors and security shall stop work and evacuate to assembly point. For small
sites, shout will be used instead of siren alarm.
11
10.0 MEDICAL EMERGENCY RESPONSE AND EVACUATION
10.0.1 Medical arrangements
A major injury is defined as the victim not breathing or unconscious, a visible damage in the body
organs, potential damage to the internal body organs or victim feels unbearable pain due
to external or internal injury.
Take the following actions upon discovery of an incident:
Immediately notify the project manager/site foreman that a medical emergency
has occurred. Give specific information concerning the incident, (location,
number injured & types of injuries)
Do not move the injured person, except to the extent necessary to rescue &
stabilize the victim.
Remain with the victim until help arrives, if safely possible. If not, safely
evacuate the area.
10.0.2 Area evacuation
Except for trained and properly equipped first aid/CPR responders, employees in the immediate
area of the medical emergency will be evacuated to a place of safe refuge.
12
11.0 RESPONSE ACTION PLAN
11.0.1 Response in case of fire
RESPONSE ACTION IN CASE OF FIRE ACTION BY
The person discovers fire should shout "fire …..fire …..fire'' & Person discovering
alert everyone the fire
Stop work - during work All
Switch off all electrical equipment nearest to you All
Instruct other staffs (visitors/contractors) nearest to you to Supervisor
move to the assembly point. Make sure no one left behind
from your team
Close but not lock window, door behind you, confirm no one is All
locked in.
Go to assembly point, wait there for further instructions All
Conduct head count, compare to register logbook, in case HSE
someone is missing inform ELSEWEDY ELECTRIC Company. personnel/Officer
supervisor.
Report the incident to fire brigade, ELSEWEDY ELECTRIC Site supervisor
Company management, police and request for ambulance (if
necessary).
Provide instruction concerning the emergency and provide Site supervisor
direction on what to be done (directing trained fire fighters to
try to extinguish the fire if it is safe to do so, delivering
injured people to hospital)
11.0.2 Medical scenario: Employee faints while on duty
ACTION BY WHO RESULTS
Shout "HELP ….HELP" or "MSAADA Any Person Alert all people inside the
MSAADA" / ask for help premises
Make the Person Safe i.e. remove from Any person/ trained first First-aid for fainting
operation area. And call for ambulance aider person
Loosen belts, collars or other Any person/ trained first First-aid for fainting
constrictive clothing. aider person
13
If there no injuries & person is Any person/ trained first First-aid for fainting
breathing - elevate the person's legs aider person
above heart level (about 12 inches), if
possible, to restore
blood flow to the brain.
In case the person is not breathing, Only by trained first aider First-aid for person
administer CPR by using a defibrillator experiencing cardiac
machine while waiting arrest
for ambulance.
Fainted person must be sent to HR and HSE department Treatment, if needed
hospital as soon as the ambulance
arrives even when he or she might
seem to have recovered.
12.0 OTHER INCIDENTS
Response to incidents such as Fire, explosion, collapsing, adverse weather, bomb threat and
earth quake are to be reported and attended as described in the emergency response plan.
HSE personnel might be conducted to supplement specifications provided in this document.
14
13.0 COMMUNICATION DURING EMERGENCY
13.0.1 EMERGENCY CONTACTS (EXTERNAL COMMUNICATION)
1 POLICE 112
2 OCD-KIBADA 0710 882 420
2 AMBULANCE (AMBULANCE PLUS) 800 801 199
3 AMBULANCE (FLYING DOCTORS) 0784 818 071 / 0789 133 133
4 FIRE BRIGADE (Government) 114
5 G4S SECURITY CONTROL ROOM 0756 666 222
6 AGA KHAN HOSPITAL 0699 532 616
13.0.2 EMERGENCY CONTACTS (INTERNAL COMMUNICATION)
1 General Manager 0768 990 281
2 Factory Manager 0747 805 006
3 ADMIN 0689 379 404
4 HSE department 0789 172 612
5 Head of Security 0652 160 783
15