MP Moran Reviews 2,836

The item was received on time and in good condition. There was a mixup with the codes and I received a call by an actual person willing to work with me and resolve the issue. Overall I had a great exp... See more

Great store with a wide range of hardware and plumbing items. Ordered online at night and collected the next morning. Staff are very polite and helpful. Highly recommended.

Great price, very easy to order, date and time for delivery given, .Arrived on time, wonderful delivery man brought the boiler into the house for me Everything 100% pertect

Ordering easy. Price good. Said when they would deliver and turned up on time. Driver helpful and cheerful. All in all a pleasant experience.

This is an excellent company. I have returned to them several times with their quality goods and exceptional competitive prices. I received over and above service and kind support from all concerned... See more

We needed a part to be delivered quickly for our plumber to finish a drainage repair. Not in stock at local plumbers merchants so we looked online- this company had it in stock & was reasonably priced... See more

I was having trouble with my online order so rang online customer support and Luke Rathod took me under his wing and sorted my order and delivery date. He was very polite and professional and even aft... See more

Paid click and collect for concrete blocks etc. When I arrived helpful from start to finish due to fork lift/ yard worker at Watford branch (eastern European guy, sorry did not get his name. But credi... See more

It is a good company with good pricing. I also recommend staff including people on phone and delivery, all friendly. They do go extra mile to sort out things. Very helpful website for orderding and on... See more

Unfortunately MP Moran Tottenham took an order for a weathering slate they didn’t have in stock, which would have been easy to pick up on my way home from work. I was phoned a couple of days later... See more

Good prices but I didn't get a dispatch notification email. It may be because they are more used to supplying trade customers who are always open, but I just happen to be at home and a huge articulat... See more

All the staff are great, but I really want to thank Brian in the plumbing department—he’s always extremely helpful whenever I’m in the store. Makes shopping here such a pleasant experience. Thank you!... See more

Great experience, they had the timber size I needed and a good selection of lengths in stock. 2”x10” in 3m and 3.6m Click and collect option is fantastic for me to pop along on a Saturday. Travel... See more

Part ordered and delivered on time. I did have a query regarding the delivery and I must say I was very impressed with Ben on the support line who contacted me within 30mins of the query and all was... See more

MP Moran are the best building merchants around. All of the team are amazing from transport to The Boys behind the service counter and of course Simon in the yard. Paul you and your team are brilliant... See more

I am writing to you to ask you to kindly thank the staff who helped my wife and I with our collection of our order on Saturday 15th November from your Kennington branch. We were delayed on our bus jou... See more

The communication and clarity of both the website and delivery details were excellent. We were called in the morning a day early and offered a cancellation slot which we accepted. The delivery guy c... See more

I have used some of the major building suppliers online sites and it has been painful or impossible. The MP site was easy and the engineering bricks I wanted were 40p each cheaper than elsewhere! Th... See more

Thanks to Pat, Paul, Jamie, Kieran, Noel, Sean and Adam for the great service I always receive at West Hampstead. Always very helpful and knowledgeable, doing their very best to get whatever I require... See more

Made a order and forgot to specify a date so I nipped on the blowers and called their online orders phone line, the phone was answered promptly and indelt with a fella called Luke who help me sort ou... See more

Initially the wrong product was supplied by MP Moran, due to a picking error at another branch. I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items w... See more

I was able to locate everything I needed for a major installation job with their extensive Solvent Weld range, and the ordering process on their on-line shopping worked great. The only problem wa... See more

Delivered on the day requested or within three days from order . Cost in the right field not extortion ate. Drivers very helpful in positioning delivery. Good of a good quality. I think that... See more

Excellent service, arrived ahead of time and as described and well packaged. Thank you.

I was nervous about making a substantial purchase online and happy to share MP Moran were great! Special mention to Ben, the chap I spoke to before placing my order online, who assured me all was good... See more

I had a great experience at MP Moran – West Hampstead thanks to Chetan. He was incredibly helpful with some DIY advice and guided me on choosing the right materials to better suit my project. His know... See more

I needed a very large quantity of an unusual size of Ovolo glass bead and thought I would have to order it in from a specialist. Moran had it in all in stock for click and collect, and I could get it... See more

Great swift service and a reasonable price but they sent the wrong product - 3hour RepairCare was delivered but 16hour had been ordered. As a result it was difficult to effect a vertical repair on... See more

The ordering purchase was very easy and efficient and I would have given 5 stars based on that. Unfortunately a day or two later I received a call from your customer services people stating that... See more

Ordered from them this week, delivery was quick but had a slight issue which was very quickly rectified and a replacement sorted to arrive the next day. Luke in the customer service team was great and... See more

Sourcing a shower head previously purchased from ‘Watford’. Staff identified item was not available and referred me to ‘Willesden’. They picked up and dealt with ‘Delivery’ first as plumber lin... See more

Easy to order from but that's about it. No email about delivery information, had to call up. They promised to call me back but never did. Made 4 phone calls and eventually delivered but in two separat... See more

First time in MP Moran, the team were great and especially Perry. He was very personable, full of knowledge and couldn’t help enough! Great first experience and would highly recommend all tradesman ch... See more

I ordered 2 tubs of Dulux paint. The white came busted and leaking so I refused delivery. Jumped on the phone to MP MORANS customer service and was answered within seconds by Luke Rathod. L... See more

Counter staff were cheerful, friendly and helpful, which is not always the case with small order DIYers. Shop was also extremely well stocked, to the point I can give up on Amazon, and the people... See more

Used MP Moran online as working on a project close to their Kennington branch. The experience with the online team, and in particular Csaba, was really really good. They actually answer the phone qui... See more

The item ordered was a 20amp 240v item but a 16amp 240 v arrived, in a very large box, the delivery agent thought it was empty ! It was wrapped very securely in bubble wrap. Which was great. Item work... See more

Just a small purchase, but the goods were delivered successfully. Only complaint is that the packaging was so tight it was almost impossible to get into the parcel.

The cost of delivery and the time it took to arrive, although it was over the Christmas period

Austin is fantastic. Extremely responsive, patient (required given we often changed our mind and had a lot of silly questions), personable, and had all the answers we needed to hand without hesitation... See more

A good stock of all the materials you could need at really competative prices.. The staff were very helpful and friendly as always and overall the service is extremely good.

Quality products at keen prices and all backed up by great customer service. Highly recommended.

Brilliant service at the West Hampstead branch today in the plumbing department, Ahmed was very helpful with everything!

Ordered click and collect response was quick and service was fab very polite staff all round form order to collections

Hello. The order was dispatched promptly, and the pricing was favorable; however, the package unfortunately arrived with liquid spilled over the box.

The wrong item was delivered, but have been emailed to say it will be swapped on Monday morning.

Ordered 6 18mm ply sheets - great price and excellent boards. Very pleased

Quick turnaround, and easy to collet

Excellent online product description. Great discount, communication, and delivery service.

I had such a great experience working with Austin. He was professional, patient, and full of great ideas. He really took the time to understand what I wanted and gave helpful suggestions along the way... See more